Parks Buick GMC Kernersville - Service Center
Kernersville, NC
869 Reviews of Parks Buick GMC Kernersville - Service Center
There was a big mix up at the dealership. They took my check and title to my trade-in before the car was ready. I took delivery 2 weeks after they took my money. The salesperson, Will Kelly, They took my check and title to my trade-in before the car was ready. I took delivery 2 weeks after they took my money. The salesperson, Will Kelly, did an outstanding job. All of this was beyond his control since he was out of town when the mix up happened. More
Service was good for the requested service and the adviser was very good to work with, but my problem was not corrected I will have to schedule another visit for further diagnostic. adviser was very good to work with, but my problem was not corrected I will have to schedule another visit for further diagnostic. More
Ease of appointment scheduling, professional, user friendly tint contact personnel, excellent explanations, efficiently performed servicing, delightful technician maintaining constant progress reporti friendly tint contact personnel, excellent explanations, efficiently performed servicing, delightful technician maintaining constant progress reporting . . . One could ask for nothing more. I will be back! More
Have had the absolute worst experience with parks. I have bought a truck and within 30k miles they have had to pull the transmission 3 times. The 2nd and 3rd time it was under warranty so they tried t I have bought a truck and within 30k miles they have had to pull the transmission 3 times. The 2nd and 3rd time it was under warranty so they tried to do as little work as possible. Yet it had the same issue when I left as I did when I brought it. The service adviser doesn’t have good people skills and cannot talk to anyone. Overall worst experience and will not be buying another vehicle from y’all. More