Parks Acura
Roanoke, VA
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Nice People I purchased a used 2011 Acura MDX. Adam Wall was my salesman and he was very conscientious. Scott Carder did a great job with the financing and was I purchased a used 2011 Acura MDX. Adam Wall was my salesman and he was very conscientious. Scott Carder did a great job with the financing and was straight forward and honest with us. Mike Maddox helped with the pricing to compensate for a long scratch on the vehicle. It was an all around good experience at Duncan Acura. More
Wonderful! A previous customer of Robert's recommended him to me and I'm glad she did! I had seen the car I wanted online and Robert had it ready and waiting for A previous customer of Robert's recommended him to me and I'm glad she did! I had seen the car I wanted online and Robert had it ready and waiting for me to look at when I got there. He is super friendly and easy to work with. He treated us more like friends than customers. He even kept my easily-bored fiancée entertained while we waited for paperwork to go thru. Will call him again when I need another vehicle or when my friends are looking! More
Friendly, excellent customer service! We are very satisfied with our car buying experience. Two weeks ago, we test drove the same car at another local dealership but the quality or price We are very satisfied with our car buying experience. Two weeks ago, we test drove the same car at another local dealership but the quality or price was not there. Our experience with Duncan was friendly, speedy, and respectful. I would buy another vehicle from them!! More
Great experience with Robert! We worked with Robert Medlin and he was absolutely the best dealer I have ever worked with. We shopped at a number of dealerships before discovering D We worked with Robert Medlin and he was absolutely the best dealer I have ever worked with. We shopped at a number of dealerships before discovering Duncan Acura, and once we met Robert, we never looked anywhere else. He was not pushy, and was so knowledgeable. He was also really great about communicating with us via phone and text, about times he was available, financing, etc. When we bought the car, the dealership made the whole experience so easy, too! I couldn't recommend them more highly. More
Great Place to Buy a Used Car I recently purchased a used vehicle for my son at Duncan Acura and worked with Robert Medlin. Robert was very helpful, knowledgeable and easy to work I recently purchased a used vehicle for my son at Duncan Acura and worked with Robert Medlin. Robert was very helpful, knowledgeable and easy to work with, he stayed after the dealership was closing to complete our test drive and provided us with excellent customer service. I found the quality of their vehicles to be high and their pricing to be very competitive. I would highly recommend buying a vehicle from Duncan Acura and working with Robert Medlin. More
Used Car I would not recommend purchasing a used vehicle from the Peters Creek Rd location. Paid cash for our vehicle and they had it 5 out of the 6 weeks afte I would not recommend purchasing a used vehicle from the Peters Creek Rd location. Paid cash for our vehicle and they had it 5 out of the 6 weeks after purchase over a RADIO!!!! Felt like we were jerked around and the only honest person was the lady dealer who sold us the vehicle! More
Robert Medlin! My husband and I worked with Robert Medlin on the purchase of our Acura SUV. Robert was easy to work with, no pressure, and super helpful! Very easy e My husband and I worked with Robert Medlin on the purchase of our Acura SUV. Robert was easy to work with, no pressure, and super helpful! Very easy experience and would recommend anyone to shop here and ask for Robert Medlin :) More
Helpful car shopping experience Everyone was very helpful and friendly. No pressure. Pretty and clean showroom. The souvenirs upon car purchase were useful and nice reminders of a go Everyone was very helpful and friendly. No pressure. Pretty and clean showroom. The souvenirs upon car purchase were useful and nice reminders of a good shopping experience. Pretty tag holder was appreciated and nice surprise. Felt like I got a good value and look forward to driving the car for years. Enjoying vehicle a lot. Love the free 3 month xm radio. The sales team was very accommodating and helpful. More
Robert Medlin was so helpful and took lots of time with us! We searched all over for the best deal on a 2015 Acura and Robert Medlin worked with us and we were so pleased! He was patient and took time to explai We searched all over for the best deal on a 2015 Acura and Robert Medlin worked with us and we were so pleased! He was patient and took time to explain everything to us. He was a gentleman and very informative! More
Wonderful We had to find a new car because of an accident. My husband went to look at a Honda Accord we saw on line, but it had been sold. Mike Mattox was on We had to find a new car because of an accident. My husband went to look at a Honda Accord we saw on line, but it had been sold. Mike Mattox was on the lot and showed him a really nice black one which we ended up buying with the help of Haley, who by the way did an excellent job. These people really turned our bad experience into "not so bad one". In just a little while we were leaving there with a nice car, an enjoyable experience with some really good people and some new friends. Because that's how we were treated. Like friends. More