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Parks Acura

Roanoke, VA

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124 Reviews

2032 Peters Creek Rd.

Roanoke, VA

24017

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Showing 124 reviews

April 05, 2015

An awesome car buying experience This was the easiest car buying experience! My sales rep Leslie rocks!!!!!! The gentleman in the finance department was awesome as well.....I received More

by Acura buying experience
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Leslie
March 30, 2015

Excellent Experience I worked with Leslie Thomas and Bill Call. The whole experience was so easy and seamless. My new Audi is loaded with techy features and they took al More

by agillespie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Thomas, Bill Call
March 27, 2015

A Great Experience and love my new Audi I wanted to make a change, but wasn't exactly sure what I was looking for. I went to several dealerships and drove different models. It wasn't until I More

by MsDeboraLane
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Medlin
March 20, 2015

"More than you expect" The staff were very helpful, accommodating and open when discussing all aspects of our purchase of an Audi. They also have ensured that we will return More

by p&g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Call, Brad Wyatt
March 20, 2015

FIRST TIME BUYING A CAR NEW/USED. I recently purchased a vehicle. I was out all day searching and got nowhere. The first place I visited I left upset by the way the floor manager talke More

by Mrs.Bossy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Medlin
March 10, 2015

We were only browsing but walked out with a BMW! My husband and I were on a "kid free weekend" so we decided to go browse cars (makes test driving much easier without a toddler). We came to Duncan Au More

by SKMag5511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Medlin
March 05, 2015

Outstanding Dealership! My experience purchasing a new Audi A4 was totally outstanding at this dealership. In every way they not only met but exceeded me and my wife's expec More

by wmausa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Carder, Bill Call
March 05, 2015

Friendly honest service Had to take my new "used" MDX in for items identified at time of purchase. Also, after having it for a few days, found that the fan for heat/air has More

by rvwilliams73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent, Lynwood Creel
February 19, 2015

Great Experience buying a car for a change I've bought and sold quite a few cars in my time. Every single time, save one, I've left with buyer or sellers remorse, felt jilted shammed or bullie More

by rvwilliams73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Burke, Mike Maddox, Scott Carder
February 05, 2015

Service You know that feeling, when you pull up to a service department and says "it's making a noise"? Nothing makes a person feel less intelligent than that More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belve Underwood, Mike Maddox
Feb 06, 2015 -

Parks Acura responded

Thanks Jenny for your kind words! We are very fortunate to have wonderful employee's like Belve and Betty! We try very hard to please everyone in sales and service departments! It's such a nice reward when we have a customer like you come in and brighten our day! Feel free to call us about anything and welcome to our Duncan family!