Park Place Volvo Cars
Dallas, TX
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PIERS AND THE TEAM AT PARK PLACE VOLVO HAVE BEEN EXCELLENT. I 'POPPED IN" IN THE SPRING JUST TO LOOK, I WAS NOT GOING TO BUY A NEW CAR UNTIL THE FALL. PIERS SPENT SO MUCH TIME WITH US AND ANSWERED EXCELLENT. I 'POPPED IN" IN THE SPRING JUST TO LOOK, I WAS NOT GOING TO BUY A NEW CAR UNTIL THE FALL. PIERS SPENT SO MUCH TIME WITH US AND ANSWERED ALL OF MY QUESTIONS AS THOUGH I WERE BUYING A CAR THAT DAY. I DID BUY A CAR FROM PIERS. EVEN AFTER PURCHASING A CAR FROM PIERS, I STOPPED IN WITH MY MOM TO SHOW HER THE CAR THAT I HAD PURCHASED AND PIERS WAS NOT AVAILABLE, ANOTHER TEAM MEMBER HAPPILY SPENT THE TIME WITH US, EVEN THOUGH I AM SURE SHE WAS BUSY WITH HER OWN WORK. I ALSO BROUGHT 2 BIG DOGS IN TO BE SURE THE VEHICLE WAS BIG ENOUGH, WE ALL GOT MORE ROYAL TREATMENT. WHEN THE TIME CAME TO SIGN THE PAPERWORK FOR MY OSD, I WAS AT HOME RECOVERING FROM A BROKEN LEG AND SURGERY. I AM NOT YET MOBILE, YET PIERS BROUGHT THE PAPERWORK TO ME, WITHOUT HESITATION. HE HAS EXTENDED THE OFFER FOR 'CAR TRAINING' WHEN EITHER THE CAR IS READY, OR WHEN I CAN DRIVE AGAIN... ALTHOUGH I HOPE TO HAVE THIS NEW CAR FOR YEARS, I WILL NOT HESITATE TO GET MY NEXT CAR THERE OR REFER A FRIEND TO PPV. THANKS TO ALL. More
Piers was extremely knowledgeable, friendly and helpful in dealing with my wife and me. He made it a very positive experience when we experienced stress at other dealerships. in dealing with my wife and me. He made it a very positive experience when we experienced stress at other dealerships. More
The best car buying experience I ever had, Roy and Piers The best car buying experience I ever had, Roy and Piers Great sales consultants!, friendly and professional, I would buy from them again, The best car buying experience I ever had, Roy and Piers Great sales consultants!, friendly and professional, I would buy from them again, I would recommend this place.!! More
Terrific experience! Everyone I met at Park Place greeted me and were very friendly. Frankly I am not used to this sort of positive experience at even high end car dealerships. I look forward to buying anoth me and were very friendly. Frankly I am not used to this sort of positive experience at even high end car dealerships. I look forward to buying another car (this time for my wife) from Germaine at Park Place later this year. More
Mariette was fabulous! She was friendly, easy to work with and worked to make sure I got exactly what I needed! Who could ask for more? with and worked to make sure I got exactly what I needed! Who could ask for more? More
I did most of my research online, so I already knew that I was interested in the Volvo S60 when I arrived at Park Place Volvo. I was greeted by sales associate Roy Harp who was friendly and patient, and wa I was interested in the Volvo S60 when I arrived at Park Place Volvo. I was greeted by sales associate Roy Harp who was friendly and patient, and was very knowledgeable about the car. After test driving the vehicle and after hearing about the advantages Park Place Volvo offered over other dealerships I was convinced the S60 was the car for me and Park Place was the best place to buy it. As we began to discuss details and pricing, I noticed a brochure on Roy's desk about the Volvo Overseas Delivery Program. With this option, the buyer is offered a free trip to Sweden to take delivery at the Volvo factory! The overseas delivery price was competitive with the price offered locally, so I opted to take advantage of this program for the additional travel benefits. I was then introduced to Germaine Ambres, internet sales associate and the Park Place contact for this program. Over the next few weeks, Roy and Germaine worked together to complete the sale and make the arrangements for overseas delivery. When it came time to make the financial arrangements, I had the pleasure of working with Dave Gibbs, who explained various options without putting any pressure on me for the sale. I purchased the 84mo/75k miles extended warranty. I found every visit to Park Place to be pleasant, if not fun. And I received only the best customer service. I can't wait to pick up my car next month in Sweden! More
I was very particular about needs and budget. In a very short turn around, no games or tricks Katie was able to get me in the car that was a good fit for me, in the budget I needed. short turn around, no games or tricks Katie was able to get me in the car that was a good fit for me, in the budget I needed. More
Had a great experience and love the new car. We didn't feel pressured or rushed at all and will definitely return when our lease is up on our other vehicle. feel pressured or rushed at all and will definitely return when our lease is up on our other vehicle. More
I have been a Volvo collector for thirty years and have purchased many for my young drivers in the family. I have a large family so this has meant a lot of Volvos! We have had a number of them be in real purchased many for my young drivers in the family. I have a large family so this has meant a lot of Volvos! We have had a number of them be in really bad crashes that totalled the car but thankfully no one has been hurt. I do all of my own repairs but count on Mariette Picca at Park Place Volvo to let me know when a good used Volvo comes along. I have bought several from Mariette over the years because she is extremely organized and always well-prepared for my visit to the dealership. She knows that I am an engineer that loves efficency...we never waste time when looking at cars! Mariette is one those rare people that combines a friendly, welcoming personality with a professional frame of mind to get an automobile purchase done timely and right. I highly recommend her! More
This was the best buying experience that we have had. No high pressure, just friendly personnel. I love the way that Roy explained the features on my car. This is my dream car and he made it worth the driv high pressure, just friendly personnel. I love the way that Roy explained the features on my car. This is my dream car and he made it worth the drive. I do wish that he and Park Place were in Denton. Thanks again. Paula L. Owens More