Park Place Volvo Cars

I have purchased several new cars in the past. This was my first at Park Place. I can tell you that this dealership FAR exceeded my expectations. To save the long story, we had some issues deciding and mad my first at Park Place. I can tell you that this dealership FAR exceeded my expectations. To save the long story, we had some issues deciding and made a few round trips to the dealer.....r once even after all was signed and done.... Mr. Conrad and his managers bent over backwards to make it as painless as possible.... I am now a Park Place customer for life... and I'm really hard to impress! More

Upon arrival we were greeted by Mr. Roy Harp, with a handshake and a warming smile. Mr. Harp then offered us a refreshment. He then got to know us and inquired what kind of vehicle we were looking for. handshake and a warming smile. Mr. Harp then offered us a refreshment. He then got to know us and inquired what kind of vehicle we were looking for. I explained to him what I was looking for. Mr Harp was very informative on the vehicles he showed us. He knew each car's equipment, and the year model and mileage. He did not get in any hurry to rush us, and let us look at every car, and answered every question that we asked. All in all this was the best car buying experience I have ever had! More

Customer service is a slogan many businesses espouse but rarely fully achieve. Park Place Volvo and Mindy Collins get it. Mindy is knowledgable, professional, personable and attentive to every concern I h rarely fully achieve. Park Place Volvo and Mindy Collins get it. Mindy is knowledgable, professional, personable and attentive to every concern I had regarding the purchase of my used Volvo. I bought the car via the internet and Mindy did everything possible to insure I was fully informed about every aspect of the car. She provided a detailed photo survey, full service records, even changed out the wheels for me when I stated I really did not like the ones on the car. She was very helpful in arranging car transport services and made sure the car was fully inspected before being shipped off. I could not be more pleased with how the whole transaction got done. I also want to add a good word for David Gibbs who assisted in making sure all the paperwork was properly executed and delivered in timely fashion and otherwise made sure the business end of this long distance purchase went smoothly. These folks are just great1 More

Good buying experience. Straight-forward. Simple. Easy. Marc was great to work with. I will definitely be back when it's time for my next vehicle. Marc was great to work with. I will definitely be back when it's time for my next vehicle. More

Even though Kathryn admittedly did not have a lot of experience she was honest and when asked a question that she didn't have the answer to, she knew where to find the information. She was very profess experience she was honest and when asked a question that she didn't have the answer to, she knew where to find the information. She was very professional and did a lot to make me feel comfortable while at the dealership. Dr. Pepper in the lounge was a nice touch. Kathryn as well as Dave, the finance guy were both very friendly. I liked the way Kathryn broke out of salesperson role for a couple of minutes jsut to talk about real world topics (TCU) that interested us both. It kind of got away from the normal salesman buy it, buy it, buy it, routine that you usually encounter at dealerships. The experience was pleasant and pain free. I will be coming back for my next purchase in a few years. Price was fair, Kathryn and management worked with me to get the car into my price range while still being able to complete the repairs noted on the service inspection. I really appreciated that since I was paying cash and trying to stick to a hard-line budget. More

Sent in the numbers that would be required to make a deal work and Anthony and his manager made it happen. There was also an unforeseen problem with the car we were originally going to go with, but they came work and Anthony and his manager made it happen. There was also an unforeseen problem with the car we were originally going to go with, but they came though to correct the problem (switched out cars). They did the right and expected thing without hesitation, and that's a big deal in the car biz. We'll be seeing them again in 3 years when the lease is up! More

Our salesman, Marc Young followed up with us extensively prior to us choosing Volvo. He did not pressure us at all through the process. He allowed us several test drives and even let my wife borrow a car fo prior to us choosing Volvo. He did not pressure us at all through the process. He allowed us several test drives and even let my wife borrow a car for a few days. THAT was risky. He was knowledgeable about his products, while never trashing the competition. He stayed after hours with us on one occasion even though his date was harassing him via text. All in all, the experience was painless. More

Piers was extremely knowledgeable, friendly and helpful in dealing with me and my wife.My overall experience was a very pleasant one from sales to finance. I would highly recommend your dealership. in dealing with me and my wife.My overall experience was a very pleasant one from sales to finance. I would highly recommend your dealership. More

After seeing an ad on TV for the 2012 Volvo S60, I decided to test drive one. I researched the Volvo dealerships in Dallas on line and based on the reviews for Park Place I chose to visit this locati decided to test drive one. I researched the Volvo dealerships in Dallas on line and based on the reviews for Park Place I chose to visit this location even though it is quite a bit farther away. I was promptly greeted by Awan. He was professional and knowledgeable about the product. As I test drove the car, he pointed out the various features and options that were on the car. He understood what I was looking for and after a brief discussion regarding price, I purchased a new 2012 Volvo S60 from Park Place. The customer experience I had was exactly in-line with the comments and reviews I had read about this dealership. More

Very nice facility and waiting area. Nice selection of used Volvos on the lot. Our salesman, Marc was very knowledgeable about his product and accomodated our request for an extended test drive. Overall used Volvos on the lot. Our salesman, Marc was very knowledgeable about his product and accomodated our request for an extended test drive. Overall, the sales process went quickly and we are very happy with our Volvo. More