
Park Place Volvo Cars
Dallas, TX
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after a no-pressure positive experience with Piers, my wife brought me to this dealership, where we were helped by Tramaine. Both gentlemen were very helpful and knowledgeable. Tramaine listened to wife brought me to this dealership, where we were helped by Tramaine. Both gentlemen were very helpful and knowledgeable. Tramaine listened to my needs and suggested a vehicle that fit them (an S60 with 7k miles). After the test drive, we bought the first one that he showed me. Tramaine and Piers worked together to make sure that we knew everything we needed to know about the vehicle and its features both during the test drive and after the sale. Germain worked the loan, and everything went very smoothly. Our warranty options were very good, and at no time did we feel any pressure or underhanded sales techniques going on. Overall a great experience and I love my new car. More
I highly recommend this dealer and the staff. I dealt directly with Roy Harp and Malcolm. Everyone I talked with was very professional and appreciative of my business. The transaction was seamless and directly with Roy Harp and Malcolm. Everyone I talked with was very professional and appreciative of my business. The transaction was seamless and quick. Park Place's reception was much warmer than I received at other dealerships along the Lemmon Ave. corridor. Park Place has earned a customer for life. More
Park Place provided an experience far beyond what I had expected, and one much improved over that of my previous car purchase. They also dispelled the stereotypical car salesman image with employees who we expected, and one much improved over that of my previous car purchase. They also dispelled the stereotypical car salesman image with employees who were genuinely interested in what I wanted and did everything they could to meet my requests (this was a welcome change following a rather unpleasant, bitter experience with Volvo of Dallas). Mariette was as sincere as she could be when interacting with me, engaging in relevant, candid conversation on the lot and during the test drive. No pressure from anyone in the dealership, no pats on the back, no "hey, buddy"s. Just real people who treated me with respect. Plus, the service from the maintenance facility is top notch, too. Without a doubt, this should be the first dealership anyone considering a Volvo in the DFW area visits. More
I recently purchased a new XC60 at Park Place Volvo. My experience could not have been better! I had researched inventory availability online and called in the morning to make an afternoon appointment wit experience could not have been better! I had researched inventory availability online and called in the morning to make an afternoon appointment with a sales consultant. I feel so fortunate that I was transferred to Roy Harp, who was friendly, sincere, and extremely knowledgeable about the XC60. Roy took the time to listen to my questions and provide honest answers. Once I made the decision to purchase, I met with Malcom Gage in financing. Malcom was professional and also took the time to listen to my questions and provide honest answers. At no time did I ever feel like I was being pushed to make a decision I wasn't completely comfortable with. Overall, I am extremely pleased with everyone I came in contact with at Park Place Volvo. This is the second vehicle I've purchased there and would recommend this dealership to everyone I know. I appreciate the excellent customer service I've received! More
We went in with one model in mind and changed mid stream as Germaine showed us a different model with more features. Germaine was great with us even though we were tough on him during negotiations. Overall as Germaine showed us a different model with more features. Germaine was great with us even though we were tough on him during negotiations. Overall it was a great experience and we walked away feeling like we received a good deal on our trade in and our new XC60. More
Awan met us and made us feel comfortable. We really don't like to car shop, but he answered every questionwith no pressure. There was no need to sell us on a Volvo...this is our fifth one. He knew our don't like to car shop, but he answered every questionwith no pressure. There was no need to sell us on a Volvo...this is our fifth one. He knew our greatest concern was if the car would fit into our garage. We have an older home with narrow garage doors. He took the time to measure our old car, and the future car. Then he encouraged us to drive it home and see if it would fit into the garage- it did! I give Awan the highest recommendation, and would encourage anyone interested in a Volvo to go and meet him, and see your dealership. Sincerely, Betsy Wilcox Coppell More
My dealership experience could not have been better. I was greeted immediately upon arrival. The car that I wanted was ready, looked fantastic, and exactly as described. Roy explained all the components was greeted immediately upon arrival. The car that I wanted was ready, looked fantastic, and exactly as described. Roy explained all the components of the car is great detail. Malcolm guided me through the F&I experience directing me to the extended warranty items that best suited my driving needs. Rob was spectacular, making sure I was taken care of extremely well throughout the entire process. I love my new car and I only wish all major purchases could be so easy. Thank you. Scott More
Anthony once again exceeded my expectations. I communicated with Anthony after my car had been destroyed by a hailstorm; however, at that point the insurance adjuster had not made decision regardi communicated with Anthony after my car had been destroyed by a hailstorm; however, at that point the insurance adjuster had not made decision regarding if the car was totaled. He assured me that he would look at all options available to me. When I went to purchase, Anthony had the car I was interested in, but also had a second choice based on my past buying experience. I had total trust and respect for his selection. I am super happy. He his the epitomy of professionalism and just a great person. Volvo is lucky to have Anthony representing this company. Germaine provided me great financial service. He is friendly and professional. He worked at getting me a great interest rate and went above and beyond to cancel other gap/extended warranty type contracts. There are not enough words to express the great job both these gentlemen provided. They ROCK! More
I had an outstanding experience working with Roy Harp at Park Place Volvo. From the moment I walked in to the dealership to the moment he handed me the keys to drive away in my new car, he was first-class. Park Place Volvo. From the moment I walked in to the dealership to the moment he handed me the keys to drive away in my new car, he was first-class. I highly recommend working with Roy to anyone searching for a new Volvo. More
I called about an 08 corvette Park Place had listed and Germaine took my call. After a couple of calls back and forth we came to a trade difference that I was comfortable with so the wife and I drove to Da Germaine took my call. After a couple of calls back and forth we came to a trade difference that I was comfortable with so the wife and I drove to Dallas from Fort Worth. The Car was just as discribed and Germaine was very professional and friendly. The deal went off without a hitch and in about an hour or so we drove off in a great car purchased from a great dealer and salesperson. Bill and Shelly Cox More