Park Place Volvo Cars
Dallas, TX
Filter Reviews by Keyword
By Type
Showing 674 reviews
I was in the market for a new car and had narrowed my choices down to the Volvo S60 and the Acura TL. I met with Brent Larmer and was immediately put at ease. He was so personable and fun and found the choices down to the Volvo S60 and the Acura TL. I met with Brent Larmer and was immediately put at ease. He was so personable and fun and found the white S60 I was looking for right away. I had an appointment to get to and could only spend an hour and a half at the dealership, so we got right to it. The test drive was great, due as much to Brent's awesome attitude as to the car itself. It didn't hurt that Brent encouraged the "aggressive" driving that my friends all fear! Once we were back at the dealership, Rob Schweizer worked on appraising my car and could not have been more helpful. He offered to let me take the S60 to my appointment, but I let Rob and Brent know that while I was out, I also planned to test drive the Acura. They both said that I would be back! The TL didn't compare to the S60. While the service I received at the Acura dealership was fine, it didn't hold a candle to how nice, caring, and respectful Brent and Rob were at Park Place. Both had called while I was out to discuss financing options and after my stop at Acura, I called to let Brent know I was coming back to see him to make my purchase. When I got back to Park Place, the red carpet was literally rolled out for me. Or for the event they were having that evening. But, I was treated like royalty just the same. Brent, Rob, and Malcolm Gage did everything they could to make purchasing my new car as painless as possible. I can honestly say it was a great experience! Brent was so excited for me and took me right outside to show me everything my new car can do. I returned to the dealership the next day to drop off the title to my old car and pick up the tolltag I'd left behind. Again, Brent was excited to see me and said how happy he was for me. Rob went personally to get my tolltag and apologized for any waiting I had done the day before (none!). I cannot say enough good things about my experience at Park Place Volvo and have recommended Brent and Rob to all my friends and family. I wouldn't go anywhere else for my next car!! More
What a wonderful experience with Awan and the Park Place Volvo team. I love my new XC 90! I would recommend Awan to anyone looking to purchase a Volvo in Dallas. Kimberly Kunz Volvo team. I love my new XC 90! I would recommend Awan to anyone looking to purchase a Volvo in Dallas. Kimberly Kunz More
The vehicle I had chosen was ready and Mr. Trent went out of his way to ensure all aspects of transaction and features of car understood. He even delivered some personal items after we left the dealership!!! of his way to ensure all aspects of transaction and features of car understood. He even delivered some personal items after we left the dealership!!! More
If you are in the market for a new or used Volvo, I suggest you visit Park Place. Even if you are looking for another make, they have a wide variety of new and used vehicles. Park Place Volvo rolled suggest you visit Park Place. Even if you are looking for another make, they have a wide variety of new and used vehicles. Park Place Volvo rolled out the red carpet from the second I walked in. This was not your typical car-buying experience. I worked with Mariette Picca. She was extremely knowledgeable of the product, respectful of me and my time, and diligent in her follow-up. When you leave the dealership you are not just another number. They truly care! When you go, request Mariette Picca. She will take good care of you! More
I just purchased a pre-owned certified Volvo XC-70 from Brent Larmer at Park Place Volvo. I went in on Friday evening after work with the idea of checking out their selection and I walked out with a new ca Brent Larmer at Park Place Volvo. I went in on Friday evening after work with the idea of checking out their selection and I walked out with a new car! Brent was wonderful - he was very knowledgeable and attentive without being pushy. I felt completely comfortable talking with him. He gave me a great deal on a car I love! More
after a no-pressure positive experience with Piers, my wife brought me to this dealership, where we were helped by Tramaine. Both gentlemen were very helpful and knowledgeable. Tramaine listened to wife brought me to this dealership, where we were helped by Tramaine. Both gentlemen were very helpful and knowledgeable. Tramaine listened to my needs and suggested a vehicle that fit them (an S60 with 7k miles). After the test drive, we bought the first one that he showed me. Tramaine and Piers worked together to make sure that we knew everything we needed to know about the vehicle and its features both during the test drive and after the sale. Germain worked the loan, and everything went very smoothly. Our warranty options were very good, and at no time did we feel any pressure or underhanded sales techniques going on. Overall a great experience and I love my new car. More
I highly recommend this dealer and the staff. I dealt directly with Roy Harp and Malcolm. Everyone I talked with was very professional and appreciative of my business. The transaction was seamless and directly with Roy Harp and Malcolm. Everyone I talked with was very professional and appreciative of my business. The transaction was seamless and quick. Park Place's reception was much warmer than I received at other dealerships along the Lemmon Ave. corridor. Park Place has earned a customer for life. More
Park Place provided an experience far beyond what I had expected, and one much improved over that of my previous car purchase. They also dispelled the stereotypical car salesman image with employees who we expected, and one much improved over that of my previous car purchase. They also dispelled the stereotypical car salesman image with employees who were genuinely interested in what I wanted and did everything they could to meet my requests (this was a welcome change following a rather unpleasant, bitter experience with Volvo of Dallas). Mariette was as sincere as she could be when interacting with me, engaging in relevant, candid conversation on the lot and during the test drive. No pressure from anyone in the dealership, no pats on the back, no "hey, buddy"s. Just real people who treated me with respect. Plus, the service from the maintenance facility is top notch, too. Without a doubt, this should be the first dealership anyone considering a Volvo in the DFW area visits. More
I recently purchased a new XC60 at Park Place Volvo. My experience could not have been better! I had researched inventory availability online and called in the morning to make an afternoon appointment wit experience could not have been better! I had researched inventory availability online and called in the morning to make an afternoon appointment with a sales consultant. I feel so fortunate that I was transferred to Roy Harp, who was friendly, sincere, and extremely knowledgeable about the XC60. Roy took the time to listen to my questions and provide honest answers. Once I made the decision to purchase, I met with Malcom Gage in financing. Malcom was professional and also took the time to listen to my questions and provide honest answers. At no time did I ever feel like I was being pushed to make a decision I wasn't completely comfortable with. Overall, I am extremely pleased with everyone I came in contact with at Park Place Volvo. This is the second vehicle I've purchased there and would recommend this dealership to everyone I know. I appreciate the excellent customer service I've received! More