Park Place Volvo Cars

Great experience... Appreciate the patience and expertise that David Ward provided. Prior car was 2009 s60 and was a good car for the most part. The staff and services that Park Place provides ma expertise that David Ward provided. Prior car was 2009 s60 and was a good car for the most part. The staff and services that Park Place provides made our decision easy when it was time for a new vehicle. More

What a wonderful experience!!!. I would be what one would call "a customer for life". Working with Mr. David Ward and Mr. Germaine Ambres was such an easy task. See for the last twenty years I have only dri call "a customer for life". Working with Mr. David Ward and Mr. Germaine Ambres was such an easy task. See for the last twenty years I have only driven a Volvo, and believe it or not, have purchased all three of my vehicles from Park Place (formerly called Point West) dealership. I'm a transplant to Dallas from the West Coast, was in a terrible car accident here in the city and with Volvo's safety reputation is what convenience me to buy. Its been "HAPPY" ever since. Thanks Park Place! More

I recently purchased a Touareg from Park Place Volvo, and even tho I have bought other cars before I have never had such a wonderful experience as I had with Park Place. Mr. David Ward was our sales person, even tho I have bought other cars before I have never had such a wonderful experience as I had with Park Place. Mr. David Ward was our sales person, him and Germaine the financial person were excellent. They were helpful, not pushy and answered all my questions and actually worked with me to get the best deal possible for the car I wanted. I would not get that price, good quality, and good mileage with any other dealership. Likewise, no other place has ever worked with me like they did. I left the store very happy, knowing I had got the best deal on my car and even tho was a used car I know they inspected and made sure it was up to their standards to be in their lot, with great condition more than any other of the same year, and model that i have found. Everybody in my family is amazed of how good of a deal i got and how nice of a car I bought. I will definitely be buying all my future cars and probably send my family to buy theirs as well from park place volvo as it is so hard to find a dealership that you can trust, and feel that you wont be ripped off or your car wont break on the way home and now that I found Park place i will definitely be a loyal customer. Thank you for everything I love my Touareg see you in a few years :) More

My husband and I first visited a Toyota dealership and we were not treated well. We liked our salesman but when we did not like the sales manager who played games with us. We did not find this to be true whe were not treated well. We liked our salesman but when we did not like the sales manager who played games with us. We did not find this to be true when we worked with everyone at Park Place Volvo. Our salesman, David Ward, is very well suited to the product he is selling. He returned our calls quickly and was pleasant to work with, his service was outstanding! More

I recently purchased a 2005 Mustang Deluxe from Park Place Volvo on 8/24/13. This was the best car buying experience my girlfriend and I have had so far. Initially arriving in the lot looking at u Place Volvo on 8/24/13. This was the best car buying experience my girlfriend and I have had so far. Initially arriving in the lot looking at used cars Mariette Picca came out to the lot to great us. We told her we wanted to look at the Mustang and she got that process started for us. David Ward was our sales man and he took us for the test drive. He was very friendly and personable without any of that "sales man talk". David definitely knows how to treat his customers. I would recommend anyone see David Ward regarding purchasing a vehicle. I decided I wanted the car after the test drive. The process from there was very smooth and the price was right on point. Lastly was the finance department with Germaine Ambres as the agent helping us. He was very friendly and worked quickly with the lenders to have the finance part wrapped up. It only took 30 minutes to hear back from the lenders. The rate we received was better than the rate offered by our bank of over 10 years. So we were definitely happy. Overall Park Place Volvo has a great staff and offered a pleasant car buying experience. More

Piers was excellent to work with. He was very patient and kind. He did a great job of showing me all of the bells and whistles in 100+ degree heat! He preset many options which were fantastic for our v and kind. He did a great job of showing me all of the bells and whistles in 100+ degree heat! He preset many options which were fantastic for our vacation and drive home. I would definitely recommend Piers! He was great and worth the drive from Lubbock to Dallas! More

This was the second vehicle purchased from Park Place. Mariette Price was our sales consultant for both purchases. Mariette was very helpful and professional in both transactions. The most recent purchase Mariette Price was our sales consultant for both purchases. Mariette was very helpful and professional in both transactions. The most recent purchase began with me finding a vehicle on the Park Lane web sight. I contacted Mariette via email, she responded in a timely manner. This was just a day before the 4Th of July holiday, Marietta made time for me to come look at the vehicle that evening, she answered the questions, made the vehicle available for test drive. She took time out of her holiday to make arrangements that enabled me to pick up the vehicle the day after the holiday. My wife and I appreciated her as a sales consultant and as a person. thanks More

Not only was this the best experience I have ever had buying a car but it was also the best customer service I have experienced in a long time. The entire staff that we dealt with were very helpful and f buying a car but it was also the best customer service I have experienced in a long time. The entire staff that we dealt with were very helpful and friendly. Awan was awesome! More

We live in Longview Texas. There are no Volvo or Mercedes dealers here. The dealers in Tyler and Shreveport bring a loaner and pick up your car for service here in Longview. Understandably, the dealers in Da dealers here. The dealers in Tyler and Shreveport bring a loaner and pick up your car for service here in Longview. Understandably, the dealers in Dallas do not. My wife always wants to shop in Shreveport and Tyler first for the above-mentioned reason. We can never get the closer dealers to answer our questions or honor the nationally advertised leases, one tried to charge us four times the manufacturers nationally advertised lease payment for the same vehicle with the same amount due at closing... This is the third time we have angrily left Shreveport and made a deal with Park Place on the phone while making the three hour drive from Shreveport to Dallas. Mark Young and the other guy that helped us (sorry dude, can't remember your name) were fabulous. They answered every question in a straight up manner, no games or non-answers. They had the car we wanted, no trying to sell us something else. Our other Park Place purchases were Mercedes and we had similar great experiences, this was the first Volvo purchase from Park Place, but I have found the same honesty and courtesy in both places. Park Place is the only place I have ever been that volunteered that we might (and did) qualify for discounts from USAA and Costco and gave us the whole deal... I can't say enough about Park Place. My grandfather was a car dealer. I always got the "family deal". I feel like family at Park Place. I wish they would open a place in our neighborhood. More

My experience at Park Place Volvo was great. I've been to other dealers and felt like they just wanted my money, but here, they truly cared about my vehicle and my budget. I'd def recommend them to a been to other dealers and felt like they just wanted my money, but here, they truly cared about my vehicle and my budget. I'd def recommend them to all my friends and family! More