Park Place Volvo Cars

A wonderful car buying experience I buy cars a LOT and I have had several horrible experiences with car dealerships. Working with Tremaine was so easy and almost effortless. He went ou I buy cars a LOT and I have had several horrible experiences with car dealerships. Working with Tremaine was so easy and almost effortless. He went out of his way to answer my questions and communicate with me. My schedule is a little hectic to say the lease but he managed to keep up with me. Everything about this purchase was way above and beyond what I ever expected it to be. I am thankful for Tramaine making this so easy for us. We were also very pleased with the Finance Director, Germaine. I only dealt with those two and they were so friendly and helpful and not pushy. We will definitely refer our friends and family to this dealership. :) More

2014 S60 Macr young is a super salemen very professional and very well groom something that I like to see in this day and time. Very! nice nice person as wel Macr young is a super salemen very professional and very well groom something that I like to see in this day and time. Very! nice nice person as well. This is my second time buy from this dealership ,and will buy again. More

Great Experience! Excellent Reputation! I'll be back again! I had been considering the Volvo XC60 for quite some time, and by the time I visited the dealership, knew pretty much what I was looking for and the e I had been considering the Volvo XC60 for quite some time, and by the time I visited the dealership, knew pretty much what I was looking for and the exact unit I wanted. However, when it comes down to purchase time, I really appreciate having a sales consultant who knows the car, who knows the features, and who knows the evolution of that particular model. Tramaine was a pleasure to work with, very knowledgeable about the model, packages, and features, and had been experienced in selling Volvo's for several years. He made the process extremely transparent and was very diligent in seeing that all of the components of the deal were delivered as promised and ahead of schedule. I received an extremely fair price on my new car and a very fair price on my trade. The overall experience was great. Being someone who trades in their cars every 2 to 3 years, this is by far the best experience that I've had in a new car purchase. We've become very fond of Volvos and I will travel all the way to Dallas to work with them in the future versus the dealership in Frisco just a minute away from my home. Germaine made the entire finance process very simple, straightforward, and fair. The car was delivered exactly as promised and I've even been back for my first experience with the service department which again, exceeded my expectations. I came in for an accessory installation and they did two additional things for me for free that others would have charged for. Thanks again guys for a great transaction and I really look forward to doing business with you again! More

"Disappointed With Used Car Purchase " Recently, we purchased a used Volvo from Taylor Hollingsworth. We were excited about the car however, 3-4 hours after the purchase ,it was very appare Recently, we purchased a used Volvo from Taylor Hollingsworth. We were excited about the car however, 3-4 hours after the purchase ,it was very apparent, we had a smoker's car. This was very disappointing because 1.) when we test drove the car, about 15 minutes , the smell was only that of a cleaning or odorizing scent, not smoke 2.) this information was not shared with us 3:) dealership policy re:smoke info and 4.) this wasn't our preference. To Park Place credit , they attempted to address the problem by providing a service to remove smoke smell and changing the filter, but, neither worked. Also, Scott Leflett, pre-owned sales manager, offered free detailing service for new car we ended up purchasing. We were told by Germaine Ambers, finance manager, that it was our responsibility to ask the question " is this a smoker's car?" and "that if a buyer doesn't ask, then that information isn't shared." I am very disappointed that this is the dealership policy and it seems unfair to buyers, since other information was shared about the car. We chose to trade the car in because 1) that wasn't our preference and 2.) the health of a family member. However, in doing so, we monetarily lost. So, I share this to perhaps, spare someone else from experiencing what happen to us. So, if purchasing, a used car (and you don't want a smoker's car) REMEMBER, it's your responsibility to ask, if the vehicle you are interested in is a smoker's car and though, you may not initially smell smoke on test drive, it doesn't mean it's not there. Ask the right questions are you can be stuck with a vehicle that doesn't work for you. More

Thank You Just wanted to say BIG THANK YOU to Marc Young our sales person and Germaine Ambres the Finance Manager. I really hate the whole car buying process bu Just wanted to say BIG THANK YOU to Marc Young our sales person and Germaine Ambres the Finance Manager. I really hate the whole car buying process but the staff at Park Place were top notch and made it a very pleasant car buying experience. I defiantly recommend Park Place Volvo to all my family and friends. More