Park Place Volvo Cars
Dallas, TX
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Hi-Yo, Silver! Away! Park Place once again delivers a strong calibre of professionalism and camaraderie . My sales dynamo, Marc Young, did not leave one stone unturned to Park Place once again delivers a strong calibre of professionalism and camaraderie . My sales dynamo, Marc Young, did not leave one stone unturned to perfection. I would also like to thank Ray Jimenez the service assistant manger, Albert Herrera, and the incredible Pit Crew for keeping my previous Volvo in tip top shape. More
Best Car-Buying Experience Ever! Mariette Picca is the salesperson to meet. She found us on the lot and came over and introduced herself. We were looking for a car but not particularl Mariette Picca is the salesperson to meet. She found us on the lot and came over and introduced herself. We were looking for a car but not particularly a Volvo. We thought them too expensive and maintenance another bank breaker. Were we surprised. We found new cars actually on sale! We had already been to four dealerships and were on our way to another when we decided to look at Volvos. After that we didn't look at any other cars because I knew I would buy a Volvo. The next week we looked at the website everyday. By Thursday we had picked our car. After work Friday we went to purchase the car. When we arrived, Mariette had it ready and the process was seamless. No haggling and especially no, "I have to talk to my manager" over and over again. I always hated that part! It was almost like going to the grocery store. Picked out the car, made the down payment, signed the papers and drove home. I have never had a car buying experience like that one. Mariette's salesmanship and customer service sealed the deal. Before we left we felt really comfortable with everyone at the dealership. Thank you for such a great car-buying experience. I give Mariette FIVE stars. More
Great car buying experience Was looking for a Mercedes-Benz with my daughter and happened to find one on the Internet that piqued our interest at Park Place Volvo. We looked at Was looking for a Mercedes-Benz with my daughter and happened to find one on the Internet that piqued our interest at Park Place Volvo. We looked at a few cars on the lot, found the vehicle we were interested in, walked into the showroom, and asked Mariette if she could help us. She told us about the vehicle, offered my daughter an extended test drive, went through the pricing, trade-in, and completed the sale without any of the usual back and forth sales tactics. Mariette was a pleasure to work with and I would recommend others to seek her out at this dealership. More
Wonderful Experience Awan is an excellent salesman. He is pleasant, professional, and prompt. Most importantly, he listens to your needs and helps you get the car YOU wa Awan is an excellent salesman. He is pleasant, professional, and prompt. Most importantly, he listens to your needs and helps you get the car YOU want! I highly recommend him to all of my family/friends/clients/associates. Thank you, Awan! More
Great experience. Customer focused. Anthony Conrad is excelkent to work with. He knows Volvo and really believes in their product.. He wanted me to be happy and all my questions were i Anthony Conrad is excelkent to work with. He knows Volvo and really believes in their product.. He wanted me to be happy and all my questions were important to him. Great service department also. More
Highly recommend I will pass the experience with Mr Conrad, not worth to be mentioned here. However, I would like to give a great thank you to Mr. Awan who is the sal I will pass the experience with Mr Conrad, not worth to be mentioned here. However, I would like to give a great thank you to Mr. Awan who is the salesperson of year in my book! What a great experience! Thank you, Sir. More
Had LOTS of problems with Service and they Fixed it ALL! I was in the lobby waiting and a gentleman approached me and asked how things were going. I unloaded my experience on him and told him everything. I was in the lobby waiting and a gentleman approached me and asked how things were going. I unloaded my experience on him and told him everything. He stopped everything he was doing and immediately began to help me. His name is John and he has 100% changed my Park Place Volvo experience. He treated me like a 'normal' person and took the time to listen. Listen to the things I have tried to fix the issue, listen to my speakers that were rattling, listen to his customer. When I was assigned my service adviser and I explained him the issue, he didn't want to listen. He wanted to write it down, put it in the computer and get me out of his way. John changed that. Without John, I would most 100% absolutely NO Longer be a customer of Park Place. John has followed up, checked in, and helped me resolve all of my issues. If John ever leaves Park Place, I can guarantee you, I will too! More
Don Seymore - Above and beyond Don Seymore - great guy! He wasn't too pushy which I appreciated. He also went above and beyond to make me feel comfortable with my purchase. After go Don Seymore - great guy! He wasn't too pushy which I appreciated. He also went above and beyond to make me feel comfortable with my purchase. After going to over 5 dealerships in a day I really liked the friendliness of the Volvo team (it didn't feel fake like most car dealerships). I just moved here from being out of the country for a few years and did not have a car. Don came and picked me up at my apartment to allow me to go test drive various cars. He is a really sweet guy and if you are looking for someone that will walk you through the car purchase and not try to push or oversell you - then this is your guy! More
Anthony Conrad made the process easy! We had a great experience with Anthony Conrad. We was helpful, upfront, honest, and worked to make the process smooth and as painless as possible. I h We had a great experience with Anthony Conrad. We was helpful, upfront, honest, and worked to make the process smooth and as painless as possible. I highly recommend seeing him for anything you need at Park Place. More
Mariette did a SUPER job!! Mariette did a fantastic job of getting me into a 2014 Malibu, I talked to her on Tuesday and informed her I wanted the Malibu that was for sale but c Mariette did a fantastic job of getting me into a 2014 Malibu, I talked to her on Tuesday and informed her I wanted the Malibu that was for sale but couldn't get in there until Saturday, she pulled the car off the lot and held it for me even though there were people inquiring about it. I got there on Saturday and after a quick ride and go over I decided it was to good to pass on. What I did not expect next was icing on the cake, all the paper work was done in her office within a hour. I didn't have to go meet the Finance Manager or whoever that other dealerships do or the pressure of extended warranties, all this was done at her desk, I was asked if I wanted a extended warranty and I informed her not at this time I wanted to research some other warranty companies, she didn't pressure me into buying one but just went on to the rest of the paper work. All in all this was the first time I enjoyed going to a dealership. Everyone there smiled and said hello and asked if I needed anything. I was out of there in a little over a hour! Park Place Volvo is a top notch dealership and Mariette was a pleasure to work with. I am 60 years old and been to plenty of dealerships throughout my life and dread the hassel of dealing with them but Mariette did a excellent job and will definitely get my business again! More