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Park Place Volvo Cars

Dallas, TX

4.8
675 Reviews

3515 Inwood Road

Dallas, TX

75209

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Showing 675 reviews

May 18, 2016

 Hi-Yo, Silver! Away! Park Place once again delivers a strong calibre of professionalism and camaraderie . My sales dynamo, Marc Young, did not leave one stone unturned to More

by cshart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Reyna, Rob Schweizer, Marc Young, Germaine Ambres, Steve Levi
May 13, 2016

Best Car-Buying Experience Ever! Mariette Picca is the salesperson to meet. She found us on the lot and came over and introduced herself. We were looking for a car but not particularl More

by Volvo Girl 65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariette Picca
May 13, 2016 -

Park Place Volvo Cars responded

Hello, We are so grateful for the kind words! We're happy to hear that after your four visits to other dealerships, you found the service and professionalism of Mariette to be refreshing. At Park Place Volvo, we believe in a no-hassle car-buying experience, without a lot of back-and-forth. We look forward to seeing you on your first service visit!

May 10, 2016

Great car buying experience Was looking for a Mercedes-Benz with my daughter and happened to find one on the Internet that piqued our interest at Park Place Volvo. We looked at More

by MBone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariette Picca
May 10, 2016 -

Park Place Volvo Cars responded

Hello, We're happy to hear that you and your daughter had a great car-buying experience with Mariette Picca! At Park Place Volvo, we strive to provide you with a hassle-free transaction, without the extended time spent in the dealership. Thank you for your recommendation!

May 06, 2016

Wonderful Experience Awan is an excellent salesman. He is pleasant, professional, and prompt. Most importantly, he listens to your needs and helps you get the car YOU wa More

by Premier11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Awan Sohaib, Germaine Ambres
May 03, 2016

Great experience. Customer focused. Anthony Conrad is excelkent to work with. He knows Volvo and really believes in their product.. He wanted me to be happy and all my questions were i More

by Mindy Patterson
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Germaine Ambres, Anthony "Conrad" Conrad
April 19, 2016

Highly recommend I will pass the experience with Mr Conrad, not worth to be mentioned here. However, I would like to give a great thank you to Mr. Awan who is the sal More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Awan Sohaib, Anthony "Conrad" Conrad
Apr 20, 2016 -

Park Place Volvo Cars responded

Dan, We understand your frustration and concerns. After speaking with the dealership team, we’ve learned that while your appointment was at 4:00pm, you did not arrive for another hour, during which time another interested party viewed the vehicle. When you arrived, Mr. Conrad indicated that the current prospective buyer had not purchased the car and that you could still test drive the vehicle once they were finished. However, you declined this offer and decided to leave the dealership. Our New Car Sales Director, Mr. Lambrecht, called you after you departed to again assure you that the vehicle was still available to test drive, but you did not wish to speak with him. We wish you the best.

Apr 20, 2016 -

Dan responded

At this point, you can reply anything which makes you guys feel better. The appointment was not at 4.00 but after 4.00. I do not recall refusing to talk to anyone. I was as polite as possible. I wish you all the best too.

March 31, 2016

Had LOTS of problems with Service and they Fixed it ALL! I was in the lobby waiting and a gentleman approached me and asked how things were going. I unloaded my experience on him and told him everything. More

by SCrawford
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Roberts
March 15, 2016

Don Seymore - Above and beyond Don Seymore - great guy! He wasn't too pushy which I appreciated. He also went above and beyond to make me feel comfortable with my purchase. After go More

by DonSeymoreVolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Seymore, Rob Schweizer
Mar 16, 2016 -

Park Place Volvo Cars responded

Hello, We're so glad to hear of Don's exceptional commitment to client care during your recent purchase with Park Place Volvo. Our top priority is making your experience as efficient as possible, and we're pleased that Don was able to pick you up from your apartment to allow you to go through the test drive process. Welcome to the Park Place family!

February 29, 2016

Anthony Conrad made the process easy! We had a great experience with Anthony Conrad. We was helpful, upfront, honest, and worked to make the process smooth and as painless as possible. I h More

by harveyed12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony "Conrad" Conrad
February 17, 2016

Mariette did a SUPER job!! Mariette did a fantastic job of getting me into a 2014 Malibu, I talked to her on Tuesday and informed her I wanted the Malibu that was for sale but c More

by frank55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariette Picca
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