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Park Place Motorcars Dallas
Dallas, TX
1,792 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,792 reviews
October 23, 2019
If buying pre owned, beware! Sales staff was friendly, but then again they are salesmen. After having the vehicle for 40 days, I contacted the Department of Motor Vehicles to find Sales staff was friendly, but then again they are salesmen. After having the vehicle for 40 days, I contacted the Department of Motor Vehicles to find out why I had not received my plates or tags yet only to be told that the dealership had not even submitted the documents. The DMV sent me a form to complete as they stated the dealership was in violation of some rule in which they must submit the paperwork within 30 days of the purchase. It wasn't until after I filed the claim that the dealership decided to contact me and advise that they had not submitted the paperwork because they had not put my vehicle through the state inspection that is required in Texas... Now I have to take time out of my day to go get this inspection done because not only did they not do their job, they failed to notify me that this needed to be completed. On another note, We were told our vehicle went through a thorough check with their "A+" service team and the only thing they had to replace was a tire pressure sensor. We live 4 hours from this dealership, and the first day we were home, the check engine light comes on. Now the check engine light, tire pressure light and traction control lights go on and off intermittently. We did purchase the extended warranty, but being that we have had the vehicle less than two months, I would not think I would need to spend money to have repairs done already. More
by herrera
Employees Worked With
Tyson Anderson
October 16, 2019
Very polite, not pushy, patient sales experience manager He was very approachable, and pleasant to talk to. A classy sales experience manager that will break down every single option for you. He will find yo He was very approachable, and pleasant to talk to. A classy sales experience manager that will break down every single option for you. He will find you the best choice that fits your needs. Me and my wife enjoyed visiting this dealership, because we felt comfortable and not forced to make any deals before checking out the options, and testing out the car I wanted. Thank you, Mark! More
by Leonardo Arango
Employees Worked With
Mark Hayden
October 14, 2019
Awesome working with Alan ! He is great to work with and finally he helped me in getting my perfect car . Thank a lot Alan again ! ! He is great to work with and finally he helped me in getting my perfect car . Thank a lot Alan again ! More
by vishal kejriwal
Employees Worked With
Alan Johnson
October 11, 2019
Eric Peterson at Park Place Dallas Mercedes-Benz I’ve bought many cars over the years, dealt with many salespeople and professionals in the car business and in general. Let me just say, Park Place Da I’ve bought many cars over the years, dealt with many salespeople and professionals in the car business and in general. Let me just say, Park Place Dallas, their incredible staff, Eric and Alan, are just top notch. They are setting the luxury brand curve with regard to customer expectations. More
by RickLB
Employees Worked With
Paul Lam, Alan Johnson, Eric Peterson
October 10, 2019
Excellent service Luis is an exceptional employee. He demonstrated calmness yet friendly. He was knowledgeable and very helpful to us throughout the transaction. I wil Luis is an exceptional employee. He demonstrated calmness yet friendly. He was knowledgeable and very helpful to us throughout the transaction. I will get the next car from him. More
by Keyna
Employees Worked With
Luis Tovar
October 01, 2019
If you want Platinum Service - ask for Erik Bohdan! I leased a GLE 350 from Erik Bohdan in 2016. I had such an easy, efficient and quality experience, that I knew I'd come back to Erik when my lease was I leased a GLE 350 from Erik Bohdan in 2016. I had such an easy, efficient and quality experience, that I knew I'd come back to Erik when my lease was up. I turned to Erik again to lease my custom made 2020 GLE 350 and am in LOVE. The bells and whistles are amazing. I returned to the dealership a few times already for help with all the gadgets, and he went above and beyond in providing me tutorials. He is so patient! Erik is professional, hilarious and doesn't upsell me. I trust him. He was referred to me by a dear friend, and I have since referred Erik to my friends. If you want to buy a Mercedes but haven't done it because you don't feel like dealing with a car "salesman" - then Erik is your guy. More
by Melinda
Employees Worked With
Erik Bohdan
September 30, 2019
Exceptional Experience Jay listened to our car needs and expectations. He carefully helped us choose an automobile best suited for our family. His relaxed, pleasant and genu Jay listened to our car needs and expectations. He carefully helped us choose an automobile best suited for our family. His relaxed, pleasant and genuine demeanor put us at ease and reassured us throughout the process. Following our purchase, he has continued to communicate. When I had trouble understanding a feature, he immediately returned my text with a solution. Purchasing the GLC with Park Place and Jay was an unanticipated joy! More
by EKD
Employees Worked With
Jay Serio
September 27, 2019
Purchased leased vehicle Bought a new GLC from this store and it was a very nice experience. Will always recommend to others. Employees are friendly, Effective, Great Price a Bought a new GLC from this store and it was a very nice experience. Will always recommend to others. Employees are friendly, Effective, Great Price also. More
by Angshuman
Employees Worked With
Jay Serio
September 25, 2019
Incredible Service Brian was and is absolutely tremendous. We ordered our vehicle so it took a few months to arrive, but Brian kept us in the loop the entire time. He Brian was and is absolutely tremendous. We ordered our vehicle so it took a few months to arrive, but Brian kept us in the loop the entire time. He was proactive during the process and completed part of the documentation prior to the arrival of our vehicle, making it a smooth and very easy process. We really enjoy working with Brian - we are repeat customers because of him. More
by Cajun Girl
Employees Worked With
Nedd Ross, Brian Johnson
September 23, 2019
Customer Satisfaction I recently worked with Angelos Losif for the purchase of a Mercedes AMG GLE43. Angelos was professional and considerate through the entire purchasing I recently worked with Angelos Losif for the purchase of a Mercedes AMG GLE43. Angelos was professional and considerate through the entire purchasing process. I highly recommend Angelos; he is a pleasure to work with. More
by samson
Employees Worked With
Angelos Iosif, Andrew Riggs
