Park Place Motorcars Dallas
Dallas, TX
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Quoted one price for a replacement key for specific VIN (fob/blade/programming) on the phone and then called AFTER I had dropped off the car telling me it would cost 30% more than quoted. When I asked w (fob/blade/programming) on the phone and then called AFTER I had dropped off the car telling me it would cost 30% more than quoted. When I asked why the difference they said they didn't know. A failed Customer Experience on two levels. but they don't care. More
Purchase of a new vehicle Excellent presentation of the vehicle. Explained everything in a professional way. Very patient with me and let me make up my own mind. Ramzi and J Excellent presentation of the vehicle. Explained everything in a professional way. Very patient with me and let me make up my own mind. Ramzi and Jordan make a wonderful team. Its as if I have known them for years. Totally recommend them to anyone. More
While working the back, or graveyard shift, I was searching online for a pre-owned Ford Edge. I came across the vehicle I wanted at Park Place Motorcars Mercedes Benz. I left a message at around 2: searching online for a pre-owned Ford Edge. I came across the vehicle I wanted at Park Place Motorcars Mercedes Benz. I left a message at around 2:30 AM, and received an email at 8:30AM from my dedicated salesman, Shilo Gipson. I then called Shilo, who sent all of the info I had asked for, worked with me on getting financing and an estimated trade for my vehicle, all by noon, with the majority of the 3+ hours of time being wasted by me, napping. Shilo was patient, understanding, and very willing to help. I will consider using Shilo on my next purchase if his dealership has a vehicle I'm looking for. More
Amazing He is a very good sale person he helped me and my family with many things he is very kind and very nice. If i come back i would come to him most defin He is a very good sale person he helped me and my family with many things he is very kind and very nice. If i come back i would come to him most definitely More
Best customer service, very helpful and patient. I am very happy with my purchase and David was really helpful and attentive. First time buyer and I am glad I had him to help me out! very happy with my purchase and David was really helpful and attentive. First time buyer and I am glad I had him to help me out! More
Always Have Great Service I've had my car there for regular maintenance twice since purchasing it and have always found the service exceeds my expectations. The entire process I've had my car there for regular maintenance twice since purchasing it and have always found the service exceeds my expectations. The entire process runs smoothly from start to finish and my car is always ready when promised. More
Absolutely loved the way Tyson made sure I had exactly what I wanted. I am very picky and it takes someone with much patience and understanding and Tyson was above and beyond the best salesperson EVER. what I wanted. I am very picky and it takes someone with much patience and understanding and Tyson was above and beyond the best salesperson EVER. I love my car and he will be my salesman for life and will refer him to everyone!! More
Great dealership. Always takes care of us. We have worked with Tyson before and he has always been helpful. Highly recommend him and the dealership worked with Tyson before and he has always been helpful. Highly recommend him and the dealership More
Great place to buy any car you need or want. Our salesperson Ray was fantastic. He explained everything every step of the way. Great Dealership. salesperson Ray was fantastic. He explained everything every step of the way. Great Dealership. More