Park Place Motorcars Dallas
Dallas, TX
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Bernard met with me and shared information about various mercedes models and features, especially the E class. My original visit to Park Place was for the purpose of getting my 1999 C class with only 47,93 mercedes models and features, especially the E class. My original visit to Park Place was for the purpose of getting my 1999 C class with only 47,936 miles on it repaired. I discovered that investing more in the vehicle wasn't feasible due to the uncertainty of what else might be wrong with it. I shared with salesman that I was looking at two cars that were listed on the website. He informed me that one had already been sold. Bernard took me upstairs to see the other one and after seeing it, I became apprehensive. Bernard stated that there was one other that I might like in the E class. He discovered that it was on the property, so we went back up to look at that one. It had the same interior which I adored in the one that had been sold. Then after taking it on a short test drive, I liked the additional features that separated this car from the one I liked from the internet. I was given an overview of the interior gadgets (smile) and shown how to install my phone, etc. Bernard was courteous, responded to all of my questions and my preciseness of wanting a clear understanding of prices, trade in, etc. He gave me the privacy of sharing the information about repairs, and seeing the new car with my husband. My husband reminded me that my car was almost 12 years old and if I saw something I liked to go for it. Upon Bernard's return, I shared that I was ready to purchase. We began the process. It neared lunch time and the cafeteria was a few steps away, so he treated me to a sandwich, etc while I was completing my paper work. He sent the car to be finished for delivery. He shared a gift packet with me and replaced a similar Tag holder that I so loved that I had purchased for my trade in car. The paperwork was completed and Mr. Mullins walked me to the front where my car was waiting for me. More
Good job Stacey!! You were really interested in trying to get the best for me car and financing options. I really appreciate all your efforts. Thanks! get the best for me car and financing options. I really appreciate all your efforts. Thanks! More
Park Place is wonderful! I had previously purchased a car from Paul Lam - I worked only with him this time around and he was wonderful. He answered all of my questions and gave me all the time I needed car from Paul Lam - I worked only with him this time around and he was wonderful. He answered all of my questions and gave me all the time I needed to make a decision. More
I came to look at a CPO because my best friend in Tennessee highly recommended them (she has 2). I was pleasantly surprised to find that I had previously met my sales rep a couple of years ago at a d Tennessee highly recommended them (she has 2). I was pleasantly surprised to find that I had previously met my sales rep a couple of years ago at a different dealership where he was given a high recommendation by their service staff. I am looking forward to continuing an enjoyable experience with John and the service staff at Park Place. My husband can be quite a difficult negotiator when buying a car and John was very professional and cool during the entire process, being as accommodating as possible. I'm so very glad the purchase occurred and will definitely refer my friends to John and Park Place. More
Robert is the consummate professional, extremely knowledgeable about the product, thorough in determining needs and showing solutions, and making us feel welcome and valued as customers. He showed knowledgeable about the product, thorough in determining needs and showing solutions, and making us feel welcome and valued as customers. He showed us the key features of the new model year in the showroom, had us test drive and walk through the items that changed versus our current vehicle, and then worked very hard to get us the deal we wanted. Upon delivery, he excelled at making sure everything was as promised, that our lease return went smoothly and that we had all our questions answered. I highly recommend Robert and the staff at Park Place. More
My entire buying of my certified pre-owned Mercedes E-class was exceptional. I recoomend my saleman Bryan Poder to anyone looking for a quaility luxury vehicle for an affordable price and top shelf cus E-class was exceptional. I recoomend my saleman Bryan Poder to anyone looking for a quaility luxury vehicle for an affordable price and top shelf customer service. More
When we went into the dealership on Saturday, we didn't know for sure that we'd be buying a new car. We went in simply to test drive and gather more info. Robert and I had a scheduled appointment. When we know for sure that we'd be buying a new car. We went in simply to test drive and gather more info. Robert and I had a scheduled appointment. When we arrived, Robert gave us all the info on the car we were looking at then took us for a test drive. We then spent some time looking at building a new vehicle direct from the factory versus purchasing from the existing inventory. At no point did Robert pressure us to make a decision that day nor did he aggressively try to sell us on the car. He gave us all the benefits of owning the vehicle without making it a pressure situation. We ultimately decided to buy the car and then Robert lined up all the other details including financing and worked to get me the best deal possible on my trade in. He got it where the numbers made sense and then got the paperwork ready for us to sign. It was a great experience! I never thought i would be able to purchase a Mercedes but Robert made it possible and i am thrilled with my vehicle! I will definitely refer friends over to Robert because he did a wonderful job. More
I am pleased with my treatment in the service department and my Sales Consultant of preference, Erik Bohdan. This is the reason that I am leasing two Mercedes Benz vehicles. Park Place Motorcars of Dallas and my Sales Consultant of preference, Erik Bohdan. This is the reason that I am leasing two Mercedes Benz vehicles. Park Place Motorcars of Dallas is the best overall dealer that I have ever worked with during my entire buying and servicing experience. They get thumbs UP from my family and me. I am always publicly saying positive things about the dealership. More
Best car buying experience ever! We handled the preliminary information prior to our visit because we live out of town. Jim had the car ready to go for us right on time on Saturday morning. We we preliminary information prior to our visit because we live out of town. Jim had the car ready to go for us right on time on Saturday morning. We were in and out in less than an hour with exactly the car we wanted. Very friendly guy and easy to work with. More