Park Place Motorcars Dallas
Dallas, TX
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I have had exceptional service from Michael Brignac on the three occasions I have purchased cars from Park Place. He is a great saleman and a credit to Park Place. the three occasions I have purchased cars from Park Place. He is a great saleman and a credit to Park Place. More
I have bought 4 Mercedes from Park Place in the last 3 years. I even tried BMW and found myself returning back to Mercedes at Park Place short after. The key for me is customer service and making me feel years. I even tried BMW and found myself returning back to Mercedes at Park Place short after. The key for me is customer service and making me feel special and like I am thee only one that matter at the time I am looking to purchase. Park Place and especially Michael Brignac (Sales Person) has alwayss went the extra mile to help me and never try to fast talk me or sale me something I don't want. In fact, they have told me to wait on many occasions so I can get the better deal. The entire staff is great from the Sales team to the Finance team. I have never had a bad expereince. They are true professionals. Thanks Park Place for your excellent customer service Craig More
All I can say is WOW! What a wonderful dealership and experience. This is only the second time in my life to buy a pre-owned vehicle. Stacey made it all so pleasant and I know I was a tough customer. I experience. This is only the second time in my life to buy a pre-owned vehicle. Stacey made it all so pleasant and I know I was a tough customer. I changed vehicles a few times and she took it all in stride. The financing went smoothy as well. I will be in need of another pre-owned vehicle for my daughter in about 6 months and I know where I will be going! More
Great overall experience purchasing a new car. John found the exact car I wanted, was able to get it here very quickly, and had it ready for me to drive home within a couple days. I found it easy from start the exact car I wanted, was able to get it here very quickly, and had it ready for me to drive home within a couple days. I found it easy from start to finish and felt I was well taken care of. I love my new car. More
Andy, and all of those involved in the sale of the cars, went above an beyond to ensure we received the cars we wanted at fair prices. They treated my wife and me with respect and did not use "salesman" ta went above an beyond to ensure we received the cars we wanted at fair prices. They treated my wife and me with respect and did not use "salesman" tactics. They recognized that if the experience was easy, pleasant, and hassle free they would make return customers out of us. Andy was very responsive to both email and voicemail and I would highly recommend working with him on any of your new car needs. More
As a widow, I was buying a new car by myself, for myself, for the first time. I wanted someone I could trust to help me through this process. As I was trading in a 1997 S500 which we had bought and had ser for the first time. I wanted someone I could trust to help me through this process. As I was trading in a 1997 S500 which we had bought and had serviced at Park Place, I already knew the dealership was excellent. (Cathy is the best!) My neighbor, who works in the Porsche division of Park Place, patiently listened to my decision process. When, after months of researching cars, I finally decided on the C250, he suggested that I talk with Nedd Ross in the Mercedes division. His recommendation was spot on; Nedd took the time to walk me through the options, following up with phone calls and emails when necessary. And when I went to get the car, he picked up the phone and called my insurance agent to get my new car on the policy. He spent the time I needed without ever making me feel like I was taking too much time. (And my neighbor stopped by Nedd's office during both the purchase and the pick up, just to make sure I was happy.) I feel completely comfortable that when I have a question, Nedd, and Park Place, will be there to help me. More
I have been buying cars for 40 years and mostly had good experiences. But I have never, ever had a saleman (Jeff Davidson) or dealership work so hard or so effectively to meet my needs. experiences. But I have never, ever had a saleman (Jeff Davidson) or dealership work so hard or so effectively to meet my needs. More
We purchased our 3rd Mercedes from Park Place Motorcars and, as always, the service was outstanding. Erik made the process easy and enjoyable and we were in and out in under 2 hours including the test dri and, as always, the service was outstanding. Erik made the process easy and enjoyable and we were in and out in under 2 hours including the test drive. The quality of the facility is only exceeded by the quality of the vehicles themselves. We will definitely be back. More
The entire experience was very pleasant. I feel very much at home in this dealership and would gladly refer my friends and associates looking for a new vehicle to Park Place Mercedes in Dallas. much at home in this dealership and would gladly refer my friends and associates looking for a new vehicle to Park Place Mercedes in Dallas. More
After doing some Internet research, I called Park Place Motorcars about a preowned Mercedes that I was interested in. I spoke with Bobby Vance who knew the car and answered a few questions I had. The foll Motorcars about a preowned Mercedes that I was interested in. I spoke with Bobby Vance who knew the car and answered a few questions I had. The following day I dropped by without calling and was met by Bobby's sales associate Cadarrel Booker. Together we closely inspected the car and took a test drive.All of my questions were answered in a Professional manner. The following day, I dropped in with my wife for her test drive and to look at other options. We were met by Cadarrel who worked with my wife to answer her questions, explain options and differences and take a couple test drives. Working with Cadarrel, we choose a CLK 500 and purchased it that same day. The entire process was a pleasure and nothing could have been improved on. The team of Bobby and Cadarrel were totally professional and a pleasure to work with. We look forward to driving our 1st Mercedes and know we will be in good hands. Joe Shockley More