Park Place Motorcars Dallas
Dallas, TX
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I'm surprised to be a Park Place customer, but entirely satisfied with the experience. I was cross-shopping compact SUVs and planned visits (and made appointments) with Goodson Acura, Classic BMW and Audi satisfied with the experience. I was cross-shopping compact SUVs and planned visits (and made appointments) with Goodson Acura, Classic BMW and Audi of Dallas. Passing down Lemmon, it suddenly occurred to me that Mercedes-Benz makes a compact SUV as well, so I just dropped in. Mark Alexander was so professional in his demeanor, so respectful in his manner, and so evangelical in his presentation of the Mercedes GLK that I was blown away. The sales staff at the other dealerships I visited ranged from marginal to competent. But Mark spoke of Mercedes-Benz with true fervor. I was trading out of a relatively economical car, and was seeking comfort, quiet and power. Mark carefully pointed out how the GLK truly met those qualities. In the end, I bought a fine motorcar and had a truly enjoyable experience working with Mark. I would recommend Mark and Park Place to anyone. More
I would and have recommended Park Place Mercedes and SUE HAGLE to my friends and family because of the wonderful customer service. Sue Hagle makes buying a car so much fun! No haggling over price! Sue makes HAGLE to my friends and family because of the wonderful customer service. Sue Hagle makes buying a car so much fun! No haggling over price! Sue makes a great deal from the start! She is so personable and a pleasure to interact with! More
This was my first mercedes to purchase and Erik made the process not only easy but fun for my husband and I! He is so knowledgable about the vehicle and anticipated my needs before I even knew what they we process not only easy but fun for my husband and I! He is so knowledgable about the vehicle and anticipated my needs before I even knew what they were! He is also very respectful of the process and not pushy in any way. I also have no doubt that he will be there to support me 100% even after the purchase for any needs I may have. In addition to Erik being fantastic, this dealership is amazing as well and makes you feel as though you are in a four star hotel!! I have nothing but great things to say about Erik and Park Place Mercedes Dallas would highly recommend them to anyone interested in purchasing a new Mercedes! More
Paul Lam is very professional and knowledgeable about all the models available. He carefully listened to my expectations and my wishes to my next Mercedes. He showed me the perfect car for me and made the the models available. He carefully listened to my expectations and my wishes to my next Mercedes. He showed me the perfect car for me and made the experience of purchasing extremely easy. More
Bobby Vance is to be applauded for his commitment to customer service,level of professionalism and honesty. Mr. Vance made what could have been a nightmare buying experience into a very positive one for customer service,level of professionalism and honesty. Mr. Vance made what could have been a nightmare buying experience into a very positive one for my husband and I. We were not pleased with our initial purchase and returned to the dealership with the car. Mr. Vance and management at Park Place Motorcars worked with us. Even when I didn't have any faith in the situation, Mr. Vance assured us that everything would be resolved. He communicated with us and kept us informed throughout the entire experience. Bobby truly did everything that he could to support us. His frankness was greatly appreciated. We are pleased with the mercedes that we now have. More
Jim had a great knowledge of the product and was very enthusiastic. He has been very attentive and followed up every step of the way. The dealership is clean and beautiful. They treat their customers enthusiastic. He has been very attentive and followed up every step of the way. The dealership is clean and beautiful. They treat their customers very well. More
Erik has to be the most professional Car Sales individuals I’ve worked with in my life. As our leases were expiring on both my wife and my car, Erik was proactive in letting us know we could pre-o individuals I’ve worked with in my life. As our leases were expiring on both my wife and my car, Erik was proactive in letting us know we could pre-order our replacement vehicles built the way we wanted them. When my car came in last week, he quickly updated me and made hassle free arrangements for the pick up along with more than adequate time to give me an overview of the new options on the car along with a follow-up instructions to program my garage door that was easier than the manual. I would strongly recommend Erik if looking for a hassel free purchase or lease of a car. More
This is the second new car that I have purchased at Park Place Mercedes with the assistance of Erik Bohdan. I highly recommend Erik and Park Place because they make the stereotypically negative car buying Place Mercedes with the assistance of Erik Bohdan. I highly recommend Erik and Park Place because they make the stereotypically negative car buying experience extremely pleasant, painless and professional. Erik is knowledgeable of his products and presents them in a stress free astmosphere. Erik is friendly and helpful both before and after the purchase. It is clear that he is proud of and confident in the high quality of the Mercedes line and the Park Place family of dealerships and their commitment to the entire customer experience. The highest praise for Erik Bohdan and Park Place Mercedes is that I plan to continue to make future purchases from him and this dealership. More
Great service and price. Very friendly and available. On the clock and during off hours. It was a pleasure to deal with everyone. I would reccomend Park Place to others without a doubt. On the clock and during off hours. It was a pleasure to deal with everyone. I would reccomend Park Place to others without a doubt. More