Park Place Motorcars Dallas
Dallas, TX
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Wow, amazing customer service at this dealership. I have been car hunting for a few weeks now and this is the first place that I did not feel any pressure at all to make the deal or the feeling of being tra been car hunting for a few weeks now and this is the first place that I did not feel any pressure at all to make the deal or the feeling of being trapped by the sales person. Todd was extremely helpful and knowledgeable even though Hyundai is not the main car they sell at this dealership. Anything he did not know the answer to he was willing to quickly find out the answer. I was not 100% sold on the car I was looking at so it was Todd's idea to go home and think about it and we could work up the numbers and credit app tomorrow. I have never had a sales person suggest this and I greatly appreciate the honesty and integrity of Park Place and Mr. Wehba. I will definitely be returning regardless of the car I choose to deal with him again. More
Both of them treated with utmost respect and I was very happy as a customer. They had good knowledge on the car and guide me in the best possible manner to become a owner of mercedes happy as a customer. They had good knowledge on the car and guide me in the best possible manner to become a owner of mercedes More
Park Place is the only place I shop for cars. And Sue Hagle is like family to me. I couldn't ask for anyone better, and it has been a wonderful 7 years working with her. Park Place is a beautiful environ Hagle is like family to me. I couldn't ask for anyone better, and it has been a wonderful 7 years working with her. Park Place is a beautiful environment to be around with a wonderful lounge room area and an exceptional helpful staff. This dealership truly makes you feel like home. I have bought numerous cars at Park Place Motorcars and will continue hopefully for many years to come. One of the most dreadful experiences potential customers try to avoid is being hassled. At Park Place, you walk in, look around, they make a simple introduction and actually give you as much hassle free time to enjoy your visit. As soon as you have a question, they are ready to answer. For an individual such as myself who buys cars yearly, I can truly not recommend a better place. Unlike other dealerships, people like Sue Hagle take the time to get to know you and welcome you into their family. If your interested in another brand, you will never see anyone criticize another dealership or another brand car. To me, that shows a respect and lots of class in such a highly competitive business. I feel so comfortable buying from Sue Hagle and Hesham Elgaghill that I have no need to even negotiate. One flaw in most dealerships is that they aim high on price and call you back with an even better deal the next day. If they really wanted my business and respect, they should of done that face to face with me while taking the time out of my busy schedule to visit them. You never have to worry about pricing at Park Place Motorcars. I have been using Hesham since I bought my first Mercedes in my early 20's. He has always found a way to make things right. I cannot say this enough as a dominant business man. Service Department is by far the best I have seen. Your service advisor truly gets the time to getting to know you. I give them a Perfect 10, and will not recommend a car for my friends or family without stopping by to talk to Sue Hagle and Hesham Elgaghil. Now, this is just a review from me. I suggest that you find out for yourself and make it your first place to shop for your new automobile. Ali Shaban Vice President ICI More
Recently purchased a pre-owned CLK350 and the check engine light came on. Called on a Monday, made appointment for Wednesday, had loan car ready and waiting, diagnosed/repaired the issues (small issue engine light came on. Called on a Monday, made appointment for Wednesday, had loan car ready and waiting, diagnosed/repaired the issues (small issue), returned the car the next day repaired and cleaned. The entire experience was easy and the level of service was amazing. I will not hesitate to recommend Park Place to others. More
Being from LA, I was a little dubious about buying a car 1400 miles away. However Shilo and his team were very helpful. The car was as promised and at a great price. Park place registered the car in their n 1400 miles away. However Shilo and his team were very helpful. The car was as promised and at a great price. Park place registered the car in their name and sent the Texas Title, endorsed to me. I registered it here in California. I would highly recommend this dealership. More
Scott was very helpful in dealing with a FAMILY of 4 in the process of this sale. That included 3 in the DFW area & myself in New Braunfels. He was calm and patient with the numerous phone calls, phone mes the process of this sale. That included 3 in the DFW area & myself in New Braunfels. He was calm and patient with the numerous phone calls, phone messages, emails and changing dates and places! I was happy to finally met Scott when I came to sign the paperwork and DRIVE MY NEW CAR!!! Thank you Scott also for waiting for AN HOUR+ on hold with my insurance company in order to make sure they had the CORRECTED VIN # on the policy! I truly appreciated that! Thanks again! I LOVE MY ML 350!!! It still smells BRAND NEW! More
I live in New York and was searching for a MB certified pre-owned S Class. When I reached out to Park Place regarding a vehicle I was introduced to James Wood who couldn't have been more knowledgeable or h pre-owned S Class. When I reached out to Park Place regarding a vehicle I was introduced to James Wood who couldn't have been more knowledgeable or helpful. I was a bit concerned as I had never purchased a vehicle out of state before but James and Park Place made the whole process easy, streamlined and secure. They were quick to address questions and provided all the services needed to provide a quality car at a reasonable price. I would and will recommend Park Place when car buying. Thanks, Leo Greeley More
Buying my new car from Brian Chaffe was a great experience. I would do it again without question.he was very attentive, listened carefully, and made great suggestions. He really knows his business. experience. I would do it again without question.he was very attentive, listened carefully, and made great suggestions. He really knows his business. Through his guidance, I feel I got a very good deal. His best assets in my opinion, details and keeping in touch. Post sale he remains very accessible and happy to help with any issues, and there were some. All is perfect now. More
Bryan was awesome! I got him by pure chance. Submitted an Internet inquiry, Bryan responded within an hour and was willing to meet me at my earliest convenience. Met him the next day, extremely friendly and Internet inquiry, Bryan responded within an hour and was willing to meet me at my earliest convenience. Met him the next day, extremely friendly and knowledgable. He was able to get my new car to me two weeks ahead of schedule and with all the window tinting completed. He also drove a loaner over to my residence with all of the same specs as my car just to make sure it wouldn't scrap when I pulled into the garage. Great guy! I would highly recommend him. More
This was my first buying experience at Park Place and was very impressed with Bobby Vance. He provided excellent customer service and his personality made the overall car buying experience stress free. I w very impressed with Bobby Vance. He provided excellent customer service and his personality made the overall car buying experience stress free. I was so impressed I recommended Bobby to a friend who was looking to purchase a Mercedes. A few days later she traveled from WIchita falls to Dallas and bought a Mercedes from Bobby. Park Place has a good reputation because of salesmen like Bobby Vance. More