Park Place Motorcars Dallas

John has been a pleasure to work with. We felt no pressure from him, and felt he let us control the proccess. He remembered what we looked at on our first visit, and had several choices for us to con pressure from him, and felt he let us control the proccess. He remembered what we looked at on our first visit, and had several choices for us to consider. As this is our first Mercedes Benz, he was great in showing us the value in our purchase at Park Place. He told us this was the "best deal on the lot", and we believe it also. John is who we will be contacting on our next vehicle purchase. We feel fortunate to have a realtionship with John and everyone at Park Place. More

I drove from Waco to meet with Shilo. Not only did he work with me, but he did so in a timely manner. There was no back and forth, it was straight forward, easy, and quick. The way all car buying should work with me, but he did so in a timely manner. There was no back and forth, it was straight forward, easy, and quick. The way all car buying should be. Not only would I recommend Park Place as a place to buy a quality vehicle, but I would personally recommend Shilo. He met every need and answered every question. I've never been happier buying a vehicle. Park Place and Shilo have just won over a future repeat customer. More

I was extremely please with the costumer service Leann showed me while purchasing my new Mercedes G 63. She was very knowledgable about the car and moved through the process rather easily. Often times f showed me while purchasing my new Mercedes G 63. She was very knowledgable about the car and moved through the process rather easily. Often times females are not taken as serious when shopping for an automobiles. Leann treated me quit the opposite, and sold me the car in a matter of hours!! Thanks ..I love my G 63 More

I had a great experience with my special order E-class wagon from Park Place Mercedes Dallas from the first time I e-mailed them until Bryan sent me an additional manual and some screws in the mail via Fe wagon from Park Place Mercedes Dallas from the first time I e-mailed them until Bryan sent me an additional manual and some screws in the mail via FedEx to mount my license plate once I took delivery of the car. I'm a straight shooter who doesn't play games and I really appreciate that I got the same in return. The initial negotiations were easy and the special order went smoothly and as expected. There were no false promises or unreasonable expectations from either end which made everything easier. I ordered the car on 9/10 and I was told I would probably have it by Thanksgiving. Bryan kept me in the loop throughout the "waiting game" and the car arrived to the dealer on Black Friday. The timing was spot on! Throughout the process Bryan was always honest, up to date and helpful when I had concerns about the car, financing or possible incentives. I also appreciated that Paul was as professional and straight as Bryan during my short visit with him about trying to close the deal in November but had there been a financial incentive for me to wait until December he would have done that too. The visit with Roderick in the F&I office was quick and painless, I knew what I wanted, they knew what they could offer and they even helped me with working a 3rd party trade-in from my car for a tax benefit that they had no real incentive to do other than goodwill. All in all, it was a great experience and I would highly recommend buying a car from Bryan and Park Place Mercedes Dallas. More

Amazing! Mr. Johnson was very professional and courteous. The paper work was swiftly done and his knowledge of the vehicle was superb. I was in and out of you dealership with my new car within a courteous. The paper work was swiftly done and his knowledge of the vehicle was superb. I was in and out of you dealership with my new car within a couple of hours. I will highly recommend Park Place to friends, co-workers and hope to do more business in the future. My experience at Park Place was excellent. Keep up the Good Work! More

Wonderful experience at Park Place Mercedes-Benz! I recently purchased my first vehicle and had no idea what the experience would entail. Mr. Alan Johnson and Mr. Bryan Chaffee were extremely helpful t recently purchased my first vehicle and had no idea what the experience would entail. Mr. Alan Johnson and Mr. Bryan Chaffee were extremely helpful throughout the entire process. First, they helped me find the car that met all my needs. They then walked me through each step of the paperwork, ensuring that I entirely understood each page. Afterward, they even took the time to come out to the car and show me how to sync my phone to the vehicle's audio system! Their expert knowledge and exceeding customer service skills are the reasons I will be returning to this dealership. Thanks guys! More

Their customer service is very sub-par. If I had to buy my car all over again, I would have never bought it from them just because of all the issues with the service department. I actually had a girl tell my car all over again, I would have never bought it from them just because of all the issues with the service department. I actually had a girl tell me once that they would rather not schedule a service appointment during lunch because that's when their employees ate lunch. You got to be kidding me?! Today, I tried to reserve a loaner car while at the dealership and instead of taking care of it right then and there they told me to call a 1-800 to schedule it. I hate bringing my car to get serviced there because the service personnel is either not friendly or friendly but clueless. Either way it ends up being a headache every single time. More

I was a first time Mercedes-Benz car buyer and my experience was great! I put in a test drive request through the park place website and within the hour was contacted by John Stark by both email and experience was great! I put in a test drive request through the park place website and within the hour was contacted by John Stark by both email and phone to set up an appointment with him. I Test drove the car 2 days later and eventually bought that exact car about 3 days after the test drive. John was extremely accommodating of my time and schedule along with the pricing requests I had proposed to him. The actual paperwork process took less than an hour and I was introduced to all the service managers at park place which made me feel like very welcomed and less intimidated for future visits. John was such a great salesperson and very knowledgeable about the car I was buying. I would recommend buying your Mercedes from John any day of the week! Thank you John! More

Super amazing sales experience . Would highly recommend . She was thoughtful and thorough and ensured I got the exact car I wanted and I feel I got a super deal . She was thoughtful and thorough and ensured I got the exact car I wanted and I feel I got a super deal More

My wife Lily and I had such a great experience purchasing this Ford Edge form your dealership and working with Todd Wehba and Chad Williams that we have already referred someone to Park Place. We were treate this Ford Edge form your dealership and working with Todd Wehba and Chad Williams that we have already referred someone to Park Place. We were treated so straight forward, with care and kindness that frankly surprised us to be quite truthful. Thanks you for such a refreshing experience when purchasing this vehicle. Thanks again, Len Langman More