Park Place Motorcars Dallas

Nedd Ross was a true professional and made the experience very easy. We will work with him the next time we buy a car in Dallas. very easy. We will work with him the next time we buy a car in Dallas. More

I had been searching, specifically, for a 2011 ML550, when JUST the vehicle I was interested in, showed up on the internet. I live in Houston and ML550's seem to move quickly when they appear on the mar when JUST the vehicle I was interested in, showed up on the internet. I live in Houston and ML550's seem to move quickly when they appear on the market, so I immediately called Park Place Motorcars to follow up on the add. Nedd Ross took my call and my first impressions of both the dealership and Nedd were a result of our early telephone conversations concerning the ML and it's condition, my trade, it's value, the logistics of a long-distance deal, etc. As is my nature, I was skeptical and expected that, upon my arrival in Dallas, some part of "the deal" would get changed,... the ML might not measure up to Nedd's initial assessment of it's condition, or my car's trade-in value would be lowered, or some kind of paper-work snafu would erupt,... that's how it always works, right? Especially on "long distance" deals, "they know they got ya!", as my father used to say. Well,... I need not have worried, none of that happened! I could go on and on about my great experience with Park Place Motorcars and specifically, Nedd Ross, but I'll just give you the bullet-points: 1) from the moment I met Nedd I liked his open, pleasant style. He valued my time, extended every courtesy, and honored my integrity by demonstrating his own; 2) the ML was EXACTLY as he had described it, over the phone,... it was lovely, beautifully prepped, even drew the attention of another customer who thought it was new(!); 3) the value of my trade-in, which we had established over the phone, was honored in full, which struck me as most 'gentlemanly' and honorable,... my faith in Nedd's integrity soared; 4) Nedd's enthusiasm for Mercedes and his knowledge of the product, while obvious, don't do him complete justice,... it's more his style and overall approach, which, in my estimation, fits very naturally with the quality of the product he sells,... I came to the conclusion that Nedd sells 'tradition' as much as he sells cars, which may not adequately express my thoughts, here, but I hope so, because therein resides the essence of my experience with Park Place and Nedd Ross,.. solid, honest, and equitable; 5) Even the way in which Nedd presented me the keys to our "new" ML, brought a smile,... it wasn't so much a 'ceremony', but it was with "a florish",... I was as excited over those keys as I was about the car! (Okay, to be honest, the Mercedes 'keys' and the attached key fobs had a jewel-like quality to them that I knew would impress my wife, for whom I was purchasing the car, but who had not been able to accompany me on the trip to Dallas,... I was right, she thought they were "a little blingy, but cute", which is high praise, believe me,... just one more of the little things that made this experience so much fun); 5) Nedd, his assistant, Michael, and the finance guy, Tony, all conspired to give me the impression of a genuinely professional group of people intent upon offering value, service, and competence in a very friendly, open, but highly professional manner,... reminded me of one of my old boss' definitions of 'a professional',... like a duck in the water, no ripples, just calm and serene on the surface, but paddling like xxxx, underneath. Probably the best car-buying experience I've ever had. So,... Nedd, thanks again for your assistance. It was, truly, a pleasure doing business with you! More

I had a 2 o'clock appointment with Matt. When I arrived Matt was busy but introduced me to Mark and told me Mark would be able to assist me. Mark has great knowledge of the Mercedes and was able t arrived Matt was busy but introduced me to Mark and told me Mark would be able to assist me. Mark has great knowledge of the Mercedes and was able to answer all my questions. This is our first Mercedes so he took the time to explain the vehicles features. I felt that he was being honest on giving me the best deal that he felt I could get. It was a great pleasure dealing with Matt and Mark and I am sure we will be regular customers since my wife loves the SUV we bought. Your finance guy was very nice and took the time to explain warranties and extra coverage that you offer. Overall I had a great experience dealing with your employees at Park Place and I highly recommend Mark and Matt to my friends. More

Great experience. Emails and phone calls were responded in a timely manner. Facility was clean and friendly. Looking forward in being part of the the Park Place family. in a timely manner. Facility was clean and friendly. Looking forward in being part of the the Park Place family. More

Sue Hagle is great. We have purchased eight cars through her over the last several years. She is an outstanding person to work with. She is extremely professional and a pleasure to do business with. She her over the last several years. She is an outstanding person to work with. She is extremely professional and a pleasure to do business with. She is also very responsive to my various questions throughout the year. More

Total buying experience was great. James Wood was a pleasure to deal with; he was friendly and professional. There was a concern soon AFTER the purchase, which, to my joy was immediately taken care of; pleasure to deal with; he was friendly and professional. There was a concern soon AFTER the purchase, which, to my joy was immediately taken care of; no hassle on our part. This entire operation is first class and they treated us first class. Sam Shindledecker More

The GLK was our second recent purchase at Park Place MBZ. We can't imagine why we would consider another dealership. John Stark is the best! We can't imagine why we would consider another dealership. John Stark is the best! More

I greatly appreciate all the time and attention Justin Cole at Park Place provided with my purchase of the Lexus LS 460 and how the wheel bearing/rotor issue was resolved. Please extend my thanks to Park Cole at Park Place provided with my purchase of the Lexus LS 460 and how the wheel bearing/rotor issue was resolved. Please extend my thanks to Park Place's service manager and anyone else involved and know that I will look at Park Place first in the future for any vehicle needs, etc. I will also encourage friends and family to buy from Justin/Park Place. More

Andy Parker is the best! I have leased several cars with Andy over the years and each experience has been great. No pressure or hassles. I will continue to lease/purchase all my future vehicles with Andy Andy over the years and each experience has been great. No pressure or hassles. I will continue to lease/purchase all my future vehicles with Andy and Park Place. More

I have purchased two Mercedes at parl Place Motorcars and my sales consultant was Carolyn Slovick who will always be my sales consultant, she went above and beyond my expectations her expert knowledge and ex my sales consultant was Carolyn Slovick who will always be my sales consultant, she went above and beyond my expectations her expert knowledge and exceeding customer service skills are the reason I returned to this dealership. Carolyn you ROCK ! More