Park Place Motorcars Dallas

Fantastic experience!!! Justin was awesome!!!! He went above and beyond for me, even though I didn't purchase a Mercedes. He made the sale on his off day! Professionalism at Justin was awesome!!!! He went above and beyond for me, even though I didn't purchase a Mercedes. He made the sale on his off day! Professionalism at its best. More

What a great surprise!! When my husband pulled up on the lot to look at Mercedes, I was not in the mood to deal with car salesmans that day. Most experiences with buying a c When my husband pulled up on the lot to look at Mercedes, I was not in the mood to deal with car salesmans that day. Most experiences with buying a car is just gut wrenching to me and I really hate the process, but I have to say that it was a great experience and a great surprise that my husband had in store for me that day. The dealership is very accommodating for their customers and the staff is amazing. My salesman was Kevin Jackson and he was the best, I will definitely be going back when I'm ready to purchase again. More

Leann McCants is the Best! Being a long-time Lexus owner/fan, I persuaded my husband to at least "just look" at Mercedes as my next car. He was in favor (his business partner - Being a long-time Lexus owner/fan, I persuaded my husband to at least "just look" at Mercedes as my next car. He was in favor (his business partner -- Jim McClure -- is a longtime Park Place customer), and I was greeted by a smiling, very informative Leann McCants. As a woman looking for a car to purchase, it can be disconcerting. Leann made it so easy for me every step of the way. Delivery of the car was very exciting (it IS gorgeous), and she spent a great amount of time explaining the details of the car (both in and out). I feel I can call her at any time with any question -- she is so wonderful to work with and has made this purchase a happy experience. Would I consider myself a part of the Park Place Motorcars family now? Yes. Would I use Leann McCants as my sales representative? Absolutely. Thank you for this wonderful opportunity (I suppose I should thank my husband too!!) -- Pat Harloe More

CLA 250 delivered classically So bought a car for the first time in states & chose Mercedes CLA 250. Its the cheapest Merc, built to eat in the sales of upscale Hondas. I visited t So bought a car for the first time in states & chose Mercedes CLA 250. Its the cheapest Merc, built to eat in the sales of upscale Hondas. I visited the Honda dealership, chevy & then Merc Plano & finally Merc ParkPlace. and then my search stopped. They were able to provide me the car for test drive, despite of high demand of the vehicle. Plano merc, did not even have one to test drive. Park Place treated me royally to deliver the car. The experience was worthwhile. I was a tough customer to deal with, as i would haggle often and indecisive. I even chose EDP midway & they entertained it. It was nice working with them, i would like to refer these guys, if you want to buy a luxury car. More

Best first time buying experience ever! It was such a pleasure to work with John Shepherd! While looking for a used BMW I had visited many dealerships where the representatives were like vu It was such a pleasure to work with John Shepherd! While looking for a used BMW I had visited many dealerships where the representatives were like vultures and just wanted to sell. Before coming to Park Place I visited a dealership that came from a place of no and was extremely worried about me being a first time buyer. Needless to say, I had extreme doubt when I finally got to Park Place. John made all of these negative feelings go away immediately and assured me that Park Place is THE dealership that cares and wants to work with me. Right from the start, John came from a place of yes and helped me get everything I wanted. The experience of looking for a used car is usually stressful, however John created a stress free environment and buying my car was actually fun! I appreciate working with this dealership and John Shepherd and rave about my experience to anyone who will listen. John, I'll be looking for you in a few years to make the switch and buy my new Mercedes! More

Thoroughly professional AND at the same time, friendly. Sue Hagle is as pleasant -- I daresay fun! -- and efficient and effective a car sales person as I have ever dealt with. She worked with us to get me Sue Hagle is as pleasant -- I daresay fun! -- and efficient and effective a car sales person as I have ever dealt with. She worked with us to get me exactly the car I wanted at what I came to trust was the best price, and the car was delivered when promised and is pure perfection. Never before has purchasing a car been a good, much less a great experience. Sue Hagle made it fantastic! More

Bryan was exceptional and I would highly recommend him! My husband and I live in The Woodlands, so naturally, we initially ventured out to the Houston dealership. We had such a poor experience with the Ho My husband and I live in The Woodlands, so naturally, we initially ventured out to the Houston dealership. We had such a poor experience with the Houston sales associates and manager, that friends of ours encouraged us to give the Dallas dealership a shot. Within minutes of making an online inquiry, Bryan emailed and followed up with a phone call. I provided Bryan with all the specifications that i was looking for and within two hours he contacted me, letting me know how many cars in the state existed, how many were in the desired color, and how many had all my specifications. In my brief communication with the Houston dealership, they were so disorganized that they couldn't even find the car I was looking for, and informed me that they'd have to custom order it (which would take anywhere from 2-3 months). Bryan found the car I wanted within hours. After several emails (3-4) and one phone call, the car was mine! We enjoyed working with Bryan so much that we drove from The Woodlands to Dallas just to pick up the car! Bryan was extremely knowledgable and his customer service was exemplary. He even took the time to preset destinations from our town, as well as local radio stations. Bryan's customer service really set this experience apart from the other dealers and brands, so much so that my husband is considering purchasing a new Mercedes for himself, only through Bryan of course! More

Great Experience From the very first visit, Roby made me feel very comfortable and confident in buying my Mercedes. He explained all of the details of the vehicle and From the very first visit, Roby made me feel very comfortable and confident in buying my Mercedes. He explained all of the details of the vehicle and the lease, so that no questions were left unanswered. It was truly a great experience! More

Happy Customer I have never experienced such outstanding service and salesmanship as I did last week. Bryan Chaffee definately won me over when I purchased my first I have never experienced such outstanding service and salesmanship as I did last week. Bryan Chaffee definately won me over when I purchased my first Mercedes , and it won't be my last! Thank you Bryan for sharing you knowledge and customer service excel lance, I will never shop with anyone else again! More

My experience was wonderful. Starting with Todd the salesperson to Lillie who helped me set up my Bluetooth. Will never go anywhere else again. Todd was excellent. salesperson to Lillie who helped me set up my Bluetooth. Will never go anywhere else again. Todd was excellent. More