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Park Place Motorcars Dallas

Dallas, TX

4.5
1,792 Reviews

6113 Lemmon Ave

Dallas, TX

75209

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Showing 1,792 reviews

February 10, 2021

Augustine was very responsive, knowledgeable, and easy to work with. He was the single point of contact through the entire process and applied zero pressure on me. He kept me in my stated budget and found m More

by usmctx03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augustine Oboh
February 02, 2021

Brian Johnson was our sales person at Park Place Motors. He did an awesome job. He is highly professional and very personable. He seemed to know every car available and he knew what we wanted. Our experi More

by mohanlon
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
Feb 04, 2021 -

Park Place Motorcars Dallas responded

mohanlon, thank you for taking the time to leave us this positive review! Have a wonderful day!

January 30, 2021

He is the best salesman in the world!! He knew what customers want. If someone asks me how Mark is I can say he is awesome. More

by Kang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hayden
Feb 02, 2021 -

Park Place Motorcars Dallas responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

January 25, 2021

Awesome customer service from sales to service I’m not Awesome customer service from sales to service I’m not sure about some of the indicator lights,that’s showing up on my dashboard. If it’s not a pro More

by hamiltontrucking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KaDarius Durham
Jan 26, 2021 -

Park Place Motorcars Dallas responded

Hi, thank you for taking the time to rate us! You really made our day today.

January 25, 2021

My last 4 cars have been from Park Place. This was my first interaction with Michael Crowder. The previous 3 cars were with a different person, who is no longer there. Michael was outstanding. We discuss More

by Chris McNamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Crowder
Jan 26, 2021 -

Park Place Motorcars Dallas responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

January 21, 2021

Mr. Winston Holyfield is Spectacular at his job!!! I was very pleased as always with my purchase! There were some hiccups in the service department but they made it right at the end of the day. And I'm More

by myserenity66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Holyfield
Jan 24, 2021 -

Park Place Motorcars Dallas responded

Thank you! We hope to be of service to you again!

January 20, 2021

Mr. Holyfield is always professional when working with me and my husband. I find him to be personal and considerate. He does his home work and have choices for us to choose from. He is my go to person when p More

by s1705406
Customer Service
Recommend Dealer
Yes
Employees Worked With
Winston Holyfield
Jan 21, 2021 -

Park Place Motorcars Dallas responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

January 13, 2021

Ericka’s service was exceptional! She will be my go to person from now on when buying a car. Nobody better. Thank you very much! More

by Winston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ericka McCallum
Jan 14, 2021 -

Park Place Motorcars Dallas responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

January 12, 2021

Terrible experience. I was ready to buy entry level SUV. After asking what's the difference between GLA 250 and Q3 in the same price range, I was told that why I am bothering to come to Mercedes if I consid More

by piotr.stasiak89
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rola' Belew
Jan 14, 2021 -

Park Place Motorcars Dallas responded

Hi Piotr, I am so sorry that this happened. I assure you that your experience does not reflect the culture and standards by which we operate. I can understand why you left and took your business elsewhere. If there is anything I can do to restore your faith in our dealership, please let me know how I may earn your trust. Thank you for bringing this to my attention. Additionally, I will share your review with the team and work to improve the client experience moving forward.

December 30, 2020

Ray is the best ! I appreciate the professionalism , the patience and how he treated me with the utmost respect. My next purchase will be with him. More

by 65bquinones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hicks
Jan 05, 2021 -

Park Place Motorcars Dallas responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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