Park Place Motorcars Dallas

I was loyal customer to this dealer for the past 20 years. Today i have lost confidence with this dealer.i asked to change the oil and filter with re setting the odometer they refused to do this. I w years. Today i have lost confidence with this dealer.i asked to change the oil and filter with re setting the odometer they refused to do this. I waited 20 minutes at the drop off area before someone came to help. Of course I had an appointment. I will never return to this dealer again. I have 2 mercedes care to service More

Tony N was so kind and knowledgeable he really helped me and my sister he has to be the hardest working sales person I know! Honest never lied to me about anything and my sister he has to be the hardest working sales person I know! Honest never lied to me about anything More

Paul is one of your best salesman! He was very knowledgeable and so kind. Paul was so kind and communicative with my special needs uncle. So far so good! Thank you Paul! Blessings to a He was very knowledgeable and so kind. Paul was so kind and communicative with my special needs uncle. So far so good! Thank you Paul! Blessings to all of you! More

Worked with Jordan and is the best salesperson I’ve ever worked with. Very attentive. Didn’t miss a thing. worked with. Very attentive. Didn’t miss a thing. More

The dealer was very helpful in helping me make a decision on so many choices of beautiful automobiles They considered what I was looking for Made my decision easy on so many choices of beautiful automobiles They considered what I was looking for Made my decision easy More

The whole experience at the dealership was wonderful. I was treated very well and the appointment went smoothly. I’ll definitely be back and refer this dealership to my friends. I was treated very well and the appointment went smoothly. I’ll definitely be back and refer this dealership to my friends. More

My husband and I have used Park Place Dallas for years and we recently bought my latest car last week. We use Brad Sheridan who is SO kind, knowledgeable, helpful, and very patient. He found the perfect c and we recently bought my latest car last week. We use Brad Sheridan who is SO kind, knowledgeable, helpful, and very patient. He found the perfect car for me and I could not be happier! More

A lot of deception. Left me waiting for almost an hour when it came time to sign the paperwork. The sales person was wrong regarding our payoff amount so it costed us an Left me waiting for almost an hour when it came time to sign the paperwork. The sales person was wrong regarding our payoff amount so it costed us an extra $1000. Won’t return. More

Outstanding facilities and staff. Great follow-up on all questions during the purchase process and post deliver. Great follow-up on all questions during the purchase process and post deliver. More

Terrible experience all around. I took my car in because there were some AC issues. After I received the invoice the repair cost was over $7000. I emailed the Asst service manager t I took my car in because there were some AC issues. After I received the invoice the repair cost was over $7000. I emailed the Asst service manager to let him know that it would make more sense to purchase a new vehicle rather than doing the repair and to just please perform an Evac and recharge, which is service offered by Mercedes, at my request until we find a suitable replacement. And I was rudely told the technician won’t do it and to “just come get my car,” After paying nearly $500 for a “diagnostic fee.” I offered to sign a release saying that I just wanted Freon put back in. They aren’t driving the car which made little sense to me. I didn’t appreciate the condescending tone I received from this employee and will absolutely be notifying this dealers leadership team of my poor experience with this individual. Out $500 and no actual work done to my car. I would never recommend this dealership to have your car worked on. 0/5 stars for customer service More