Park Place Motorcars Dallas

I’m very disappointed with Mercedes Park Place Dallas. Service Advisor Dulce and Service Director Manny refused to process a known warranty repair for a documented engine issue and instead wanted us to pa Service Advisor Dulce and Service Director Manny refused to process a known warranty repair for a documented engine issue and instead wanted us to pay $8,000 out of pocket. They added unnecessary hurdles not required by the official warranty. I had to go to Mercedes Benz Plano across town which fixed it easily under warranty in just 3 days. I wouldn’t recommend Park Place Dallas for honest warranty service. More

Very nice dealership overall had the car that I was looking for at a decent price I would probably recommend it to most anyone looking for at a decent price I would probably recommend it to most anyone More

Outstanding Service and NO pressure from Sam Alsaad at Park Place Mercedes Benz. Was very happy with selections and options given. Park Place Mercedes Benz. Was very happy with selections and options given. More

Great Sales Rep and overall great service from top to bottom. I would recommend Park Place Motorcars over any Mercedes dealership in the metroplex. bottom. I would recommend Park Place Motorcars over any Mercedes dealership in the metroplex. More

Our salesman Marcel was very knowledgeable and courteous! I would recommend Park Place and Marcel to family and friends looking to purchase a car! I would recommend Park Place and Marcel to family and friends looking to purchase a car! More

Jack made the car buying process smooth and pressure-free. He is very friendly and knowledgeable. pressure-free. He is very friendly and knowledgeable. More

I would like to extend my sincere appreciation to David Abad, Business Coordinator at Park Place Motorcars Dallas, for providing exceptional service. I had been trying for weeks to process an extended warr Abad, Business Coordinator at Park Place Motorcars Dallas, for providing exceptional service. I had been trying for weeks to process an extended warranty transfer through both the dealership and MBUSA, and unfortunately, every person I spoke with prior to David was either unwilling or unable to assist. That changed the moment I spoke with David. With a positive attitude and a genuine willingness to help, he resolved the issue in just one short phone call—less than five minutes. His professionalism, knowledge, and “can-do” approach turned a frustrating experience into a pleasant one. David embodies the level of customer care that every luxury dealership should strive for. I truly wish more representatives carried the same dedication to service and problem-solving that he does. Thank you again, David, for your outstanding support. Your help made all the difference. More

Great service and lots of colors and models to choose from in a great location from in a great location More

Best buying experience at Park Place Mercedes - Dallas! Naman Kaushal, Internet Sales Manager made my car purchase experience phenomenal. I would highly recommend him to anyone looking to purchase a luxury Naman Kaushal, Internet Sales Manager made my car purchase experience phenomenal. I would highly recommend him to anyone looking to purchase a luxury vehicle. More

Oscar was so great to work with. He made the process really easy. Highly recommend Park Plave and specially Oscar He made the process really easy. Highly recommend Park Plave and specially Oscar More