Park Place Motorcars Dallas

Not good for the seller’s , just push you signed the paperwork at all, even you have the issue discussing with him , he hide the issue, after you ask him , he said already finish ,no way can figure out paperwork at all, even you have the issue discussing with him , he hide the issue, after you ask him , he said already finish ,no way can figure out More

I recently was locked in to purchase a G580e from this dealership, working with Sales Consultant Ben. After placing a 50% deposit on my credit card and preparing to wire the remaining balance, I was infor dealership, working with Sales Consultant Ben. After placing a 50% deposit on my credit card and preparing to wire the remaining balance, I was informed—only at that point—that the vehicle was under a stop sale and behind a dozen other cars. This was never mentioned during any of our conversations, even as we finalized terms. We’d processed credit and all on Thursday, this news is coming Friday at 4:30PM. We had been in clear contact all day Friday, and the only open item was whether they’d adjust the trade-in by $2–3K. That simple question took over five hours to get a definitive “no.” The issue wasn’t the answer—it was the lack of urgency and communication throughout what should have been a straightforward process. I’d asked to pop by on Thursday to see the vehicle, and was told he’d be unavailable and no one is could show it because he’d half to split half his commission. I respected that and accommodated that, but still… As someone who has purchased nearly 20 vehicles across various dealerships (6 Mercedes Benz), I’ve rarely encountered this level of rigidity, lack of urgency or disengagement. I wasn’t pushing for major concessions—just sharing feedback about how the experience was handled, especially if this was the beginning of a new relationship after moving to Dallas. Instead, I received a follow-up call saying that because I shared my concerns, the store director decided to cancel the order entirely. I was offered the director’s number, but at that point, it felt more like a party line more than a genuine interest in resolving the situation or understanding the frustration. Overall, it was a disappointing interaction. More

Todd Wehbe was excellent to work with. He was very helpful and explained everything in detail. He was very helpful and explained everything in detail. More

I have been a long term customer of Park Place Mercedes Dallas and highly recommend this dealership. Dallas and highly recommend this dealership. More

Richard was very professional throughout the entire purchase. He made the experience a pleasure from start to finish. I'll will recommend him and highly orwhen another vehicle need or want arises. purchase. He made the experience a pleasure from start to finish. I'll will recommend him and highly orwhen another vehicle need or want arises. Thank you Richard More

Erik always takes great care of us. He goes above and beyond to make things easy for us. He is a great asset to Park Place Mercedes. He goes above and beyond to make things easy for us. He is a great asset to Park Place Mercedes. More

Jose Hernandez in the Service Department provided exceptional service throughout my entire car repair experience. I'm extremely pleased and would recommend this dealership to anyone looking to purcha exceptional service throughout my entire car repair experience. I'm extremely pleased and would recommend this dealership to anyone looking to purchase their first vehicle or field vehicle maintenance. More

Very nice dealership. Comfortable clean. Excellent sales people. Ver knowledgable and helpful. Went above and beyond to accommodate us. Comfortable clean. Excellent sales people. Ver knowledgable and helpful. Went above and beyond to accommodate us. More

My salesman KaDarius Durham at Mercedes Park Place Dealership in Dallas, TX located on Lemmon Avenue is one of the best and it was a great experience and he rendered exceptional service, and his profe Dealership in Dallas, TX located on Lemmon Avenue is one of the best and it was a great experience and he rendered exceptional service, and his professionalism and knowledge were invaluable. I appreciated how he help me underrstand the features of my beautiful blessed car and willingness to go above and beyond was greatly appreciated. KUDOS!!!! More

Very good service and the whole shopping experience was excellent. The process of closing was streamlined excellent. The process of closing was streamlined More