Park Place Motorcars Dallas
Dallas, TX
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I’m very disappointed with Mercedes Park Place Dallas. Service Advisor Dulce and Service Director Manny refused to process a known warranty repair for a documented engine issue and instead wanted us to pa Service Advisor Dulce and Service Director Manny refused to process a known warranty repair for a documented engine issue and instead wanted us to pay $8,000 out of pocket. They added unnecessary hurdles not required by the official warranty. I had to go to Mercedes Benz Plano across town which fixed it easily under warranty in just 3 days. I wouldn’t recommend Park Place Dallas for honest warranty service. More
Great Sales Rep and overall great service from top to bottom. I would recommend Park Place Motorcars over any Mercedes dealership in the metroplex. bottom. I would recommend Park Place Motorcars over any Mercedes dealership in the metroplex. More
Our salesman Marcel was very knowledgeable and courteous! I would recommend Park Place and Marcel to family and friends looking to purchase a car! I would recommend Park Place and Marcel to family and friends looking to purchase a car! More
I would like to extend my sincere appreciation to David Abad, Business Coordinator at Park Place Motorcars Dallas, for providing exceptional service. I had been trying for weeks to process an extended warr Abad, Business Coordinator at Park Place Motorcars Dallas, for providing exceptional service. I had been trying for weeks to process an extended warranty transfer through both the dealership and MBUSA, and unfortunately, every person I spoke with prior to David was either unwilling or unable to assist. That changed the moment I spoke with David. With a positive attitude and a genuine willingness to help, he resolved the issue in just one short phone call—less than five minutes. His professionalism, knowledge, and “can-do” approach turned a frustrating experience into a pleasant one. David embodies the level of customer care that every luxury dealership should strive for. I truly wish more representatives carried the same dedication to service and problem-solving that he does. Thank you again, David, for your outstanding support. Your help made all the difference. More
Best buying experience at Park Place Mercedes - Dallas! Naman Kaushal, Internet Sales Manager made my car purchase experience phenomenal. I would highly recommend him to anyone looking to purchase a luxury Naman Kaushal, Internet Sales Manager made my car purchase experience phenomenal. I would highly recommend him to anyone looking to purchase a luxury vehicle. More






