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Park Place Motorcars Arlington

Arlington, TX

4.0
492 Reviews

4201 Beltway Place

Arlington, TX

76018

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Showing 492 reviews

January 22, 2016

Impeccable attention to detail-fair price We had a fabulous experience with Park Place and Ken Erwin. They were able to find the vehicle we desired in a timely manner and alerted us immediatel More

by schick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Ken Erwin
January 21, 2016

Best Car buying experience ever! I had the best car buying experience ever!!!! Othman Bouzoubaa Pre-owened Sale Manager was awesome! He delivered the car for a test drive and delivere More

by headtrurner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 18, 2016

The Visit Like No Other In all my car buying experiences this has been the most satisfying one. The staff, atmosphere and the property was awesome. I would and will recommend More

by CEBIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler , Kevin Shevlin, Edward Shaffer
January 18, 2016

GLC 4MATIC We are out-of-town buyers and communicated with Edward through emails and phone calls before we picked up the car. The entire process was smooth and e More

by hutianyu0829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Shaffer
January 18, 2016

By far the most unscrupulous dishonest deceptive dealership My wife drove 3 hours to look at a vehicle. She like it but the salesman and I could not agree upon her trade value. She left and drove three hours ba More

by Andrew03
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Smith
Feb 08, 2016 -

Park Place Motorcars Arlington responded

Hello, After speaking with our dealership team, we learned you initially called Fred Smith and expressed interest in a Chevy Tahoe on the lot. Mr. Smith asked you what would be a good time to drop in and view the vehicle, and you told him you were unsure but would get back to him. The following day, Mr. Smith was notified that your wife had dropped by without an appointment to view the vehicle. At that time, he walked her through the vehicle. After she mentioned she was looking to trade her Lexus in for the Tahoe, Mr. Smith called you back to discuss how you would be titling the vehicle. You said you’d be going through your credit union. Mr. Smith began that processing, and you then decided you would pay cash. At this time, Mr. Smith let you know that the trade-in value for your Lexus would be less than what you were hoping for due to a bad Carfax report. You indicated that you did not wish to complete the deal if we couldn’t give you more for your trade-in. Mr. Smith agreed to consult our local Lexus dealers regarding the vehicle’s worth. He was able to increase your trade value to $20,750 with a $1,250 tax savings, to which you initially agreed. However, when Mr. Smith called you back, you did not wish to go through with the deal due to the value of your trade-in. We’re happy to hear that you found a vehicle that suits your needs and we wish you well.

January 15, 2016

Courteous, patient, knowledgeable, and fair. My husband made the comment that Bryan is too nice to be a car salesman---haha! No, that's not it. He's just a gentleman. He's courteous, patient, kno More

by CariSchulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard
January 12, 2016

Awesome service from beginning to end I was immediately impressed with how quickly I received a response once I inquired about a vehicle. When I arrived to the dealership, the customer s More

by ADK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Shaffer
January 07, 2016

Such care and concern My goodness! How "bowled over" was I when given the first-class treatment that I received from Coby Cates and Joel Moss! They attended my every need, More

by conductorlady
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Moss
December 31, 2015

Thank You MB Arlington We had a superb experience working with Jimmy Turnbow and Kevin Shevlin. They knew what we were looking for and worked to find the "perfect" car. Th More

by LJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Shevlin, Jimmy Turnbow
December 30, 2015

Excellent Service Ken personally picked us up from the airport and provided excellent service. We did all of our research in the beginning so the process was rather eas More

by blkshe3p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Erwin
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