Park Place Motorcars Arlington
Arlington, TX
Filter Reviews by Keyword
By Type
Showing 493 reviews
Excellent Experience My first contact with Keith Thomas was on the telephone and he was very friendly and helpful. He volunteered to send me a package of information on t My first contact with Keith Thomas was on the telephone and he was very friendly and helpful. He volunteered to send me a package of information on the car I was interested in and within 5 minutes it was received. My wife and I drove about 50 miles one way to see the car. Keith met me on the lot and was both friendly and informative without being pushy. Keith was very accommodating with the entire process. Keith had my trade appraised while we went and test drove the car. They were very fair in their appraisal. We made the trade. As we drove home my wife and I decided that this was the most pleasant experience we had ever had a car dealership! We both would highly recommend Keith Thomas and this dealership. More
Excellent Service from Clyde R - Park Place Arlington Was able to communicate with Clyde via email and text to discuss pricing on a new GLC - now awarded by Motor Trend as SUV of the year! In less than a Was able to communicate with Clyde via email and text to discuss pricing on a new GLC - now awarded by Motor Trend as SUV of the year! In less than a day we were able to agree on a reasonable price without the usual stress of buying a car, just on my phone. Went into the dealership that afternoon, and traded in my old car with the new GLC and was out there in less than 2 hrs! Amazing. More
Brent Winders Amazing experience... Brent made my experience with Park Place @ Arlington the best buying experience ever. I don't think that the sales would have ha Amazing experience... Brent made my experience with Park Place @ Arlington the best buying experience ever. I don't think that the sales would have happened without his dedication and experience. His willingness and honesty made the deal flawless. I would highly recommend Brent and I will definitely use him for my next purchases. More
My new GLE350 I walked into the dealership planning on only to look. I honestly was more interested at the time in the BMW X5. I was looking for a new SUV. I hav I walked into the dealership planning on only to look. I honestly was more interested at the time in the BMW X5. I was looking for a new SUV. I have driving a 7-8 passenger SUV for several years and was looking to downsize. I met Ed that morning and he was there to answer questions without pushing me. I test drove the GLC and the GLE. Both were great and comfortable to drive. I was totally surprised and at that time started to really consider Mercedes. Then to my surprise, I was allowed to drive each SUV solo. I drove the GLE first. Brought it to my house and pulled it into my garage. I was heading back to the dealership and realized how comfortable I was in this vehicle. I drove off with the GLC and only got about 5 minutes away when I turned back around. Though the GLC was comfortable to me I felt more like the GLE was calling to me. I am sure I drove Ed crazy with going back and forth with my color choices but he never showed it. He explained all my options to me and didn't hound me for a answer. This is probably by far my most easy experience with looking and buying a new vehicle. More
Awesome Experience I have never been more pleased and impressed with the level of customer service buying a car. Ricky was a pleasure to work with and made the transacti I have never been more pleased and impressed with the level of customer service buying a car. Ricky was a pleasure to work with and made the transaction go very smooth and quick. I would highly recommend Ricky Carbaugh and Park Place to anyone interested in buying a Mercedes More
Excellent Experience This was an excellent car buying experience at all levels we encountered for our new car. The facilities were very impressive and Ed Shaffer was very This was an excellent car buying experience at all levels we encountered for our new car. The facilities were very impressive and Ed Shaffer was very courteous, helpful and patient with us and always answered all of our questions. More
Awesome Experience We had an excellent experience buying our Mercedes GLA250, Brent Winders was very helpful in getting us a good deal and best experience through out ou We had an excellent experience buying our Mercedes GLA250, Brent Winders was very helpful in getting us a good deal and best experience through out our car buying process. More
JOY with my E350 Purchase! My experience with Park Place Arlington was excellent I would have to give all the credit to Mr. Keith Thomas, he went over and beyond to make sure th My experience with Park Place Arlington was excellent I would have to give all the credit to Mr. Keith Thomas, he went over and beyond to make sure that all of my needs were met before I pulled off in my new E350. The excellent services he provided for me was awesome, and I wish I could purchase two cars just for the experience. When you want the best customer service and someone who can get your deal done, call Mr. Keith, and I will refer him to all my friends and family members. More
Great Experience The Service department at Park Place is fantastic. Amazing customer service, plush lounges with access to computers and great coffee. I will definitel The Service department at Park Place is fantastic. Amazing customer service, plush lounges with access to computers and great coffee. I will definitely be back and highly recommend them! More
Straightforward purchase experience Past car buying experiences have left scars from pushy sales people and finance managers. My experience at Park Place Mercedes-Benz in Arlington was Past car buying experiences have left scars from pushy sales people and finance managers. My experience at Park Place Mercedes-Benz in Arlington was almost surreal. Every detail was simple and straightforward. I was never pushed or pressured to close the deal or add on extras. I will definitely be back and recommend them to friends and family. More