Park Place Motorcars Arlington

looking for a vehicle.. We were in immediate need of a vehicle due to an accident. The website was great in searching for it. Shawn Santos was excellent in finding us a vehic We were in immediate need of a vehicle due to an accident. The website was great in searching for it. Shawn Santos was excellent in finding us a vehicle we were happy with and that was in our price range. He worked hard at getting our financing. We would recommend him and this dealership to anyone. More

HAPPY PLACE THIS IS A LITTLE STORY ABOUT PARK PLACE. I LOVE BUYING MY CARS AND AUTOS FROM THEM. THEY ARE ALWAY WANTING TO SEE IF IAM HAPPY. WHEN I NEED SERVICE, THIS IS A LITTLE STORY ABOUT PARK PLACE. I LOVE BUYING MY CARS AND AUTOS FROM THEM. THEY ARE ALWAY WANTING TO SEE IF IAM HAPPY. WHEN I NEED SERVICE, THEY ALWAY HELP ME OUT. I HAVE A BUSINESS AND NEED TO BE THERE, THEY COME TO ME IF I CAN NOT GET THERE, WITH MY AUTO. THANKS AGAIN, PARK PLACE More

Amazing Mr.Hogue went above and beyond to get us a great deal! He had the sale already but continued to work for a better deal for us.he was very professional Mr.Hogue went above and beyond to get us a great deal! He had the sale already but continued to work for a better deal for us.he was very professional and very knowledgeable of the inventory. We will be back next year! More

Extremely pleased I needed a car fast since my moms was stolen. ShAwn SAntos took care of my problem very efficiently and with great care. He even got my mom and brough I needed a car fast since my moms was stolen. ShAwn SAntos took care of my problem very efficiently and with great care. He even got my mom and brought here there to sign papers. We have always bought from Ford and I can say that this care was never provided to us. Shawn is a great person who goes above and beyond. More

David is the Man David was able to help us surprise our Mother with a new 2018 CLA 250 Mercedes for her 70th Birthday and David made what could have been a stressful e David was able to help us surprise our Mother with a new 2018 CLA 250 Mercedes for her 70th Birthday and David made what could have been a stressful experience extremely pleasant. I have been purchasing cars from David since 2002 and will continue to do so. I highly recommend him. His side kick Chris Rodriquez was extremely helpful as well. David and Chris what a team. More

Outstanding experience Ken is the definition of a professional. The sales process with he and Rich was smooth and informational. The follow up after the sale was impeccable! Ken is the definition of a professional. The sales process with he and Rich was smooth and informational. The follow up after the sale was impeccable! I would recommend them to anyone! More

Great Experience great dealership Edward Shaffer was fantastic and handled the process amazingly. Little to no effort or stress on my part. It was a 5 month process to get the car an Edward Shaffer was fantastic and handled the process amazingly. Little to no effort or stress on my part. It was a 5 month process to get the car and Edward's communication was fantastic. Thanks guys. Chad More

Great experience Ken was great! We knew what we wanted, but the color wasn't at the dealership. Ken found just the color and perks we wanted, and the vehicle was del Ken was great! We knew what we wanted, but the color wasn't at the dealership. Ken found just the color and perks we wanted, and the vehicle was delivered to the Arlington dealership very quickly. We were in on a Saturday afternoon and Monday was a holiday. The vehicle that we wanted was at the dealership on Tuesday, and Ken text a picture of the car to us. He was easy to work with, made our purchase easy to get through, and we left very happy and with the vehicle that we wanted. This is the second vehicle that we've purchased here since the dealership opened. We didn't go anywhere else. More

hot mess express! The car sell was easy breezy. I came in preapproved and knew the exact vehicle I wanted. I let my sales guy know that I would be in the following day The car sell was easy breezy. I came in preapproved and knew the exact vehicle I wanted. I let my sales guy know that I would be in the following day to pickup vehicle and sign paperwork. I had a few requests.. 1) please make sure second remote is programmed. 2) remove initials off side of both doors. came into dealership following day.. about 36 hours after my initial email requesting the spare key be fixed and initials removed off door.. of course, neither request was taken care of. After purchase.. I now have to return to get my vehicle requests fixed because they weren't taken care of as requested (I live 40 mins from this dealer)! lastly, coming from such a pretentious dealership you'd think you would get a card in the mail thanking for the purchase... NOPE!! I received an email.. very generalized and not personal whatsoever!! If you expect to gain customer retention you need to start treating customers of more importance. Even basic chevy dealerships mail their customers cards for their birthday and thanking them for their purchase! I will say this much... I loved that my sales guy wasn't pushy and it was pretty haggle free! More

Quick and Easy Purchase I had a excellent experience at Park Place-Arlington. Edward Shaffer made it a breeze purchasing a vehicle and was available when I had questions. I I had a excellent experience at Park Place-Arlington. Edward Shaffer made it a breeze purchasing a vehicle and was available when I had questions. I would recommend Park Place-Arlington to everyone and ask for Edward Shaffer. More