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Park Place Motorcars Arlington
Arlington, TX
493 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 493 reviews
September 21, 2018
Excellent Felton was a great guy and helpful. He answered all of my questions. Felton found the car that I wanted. The buying process was easy. Felton was a great guy and helpful. He answered all of my questions. Felton found the car that I wanted. The buying process was easy. More
by Inlalaland
Employees Worked With
Felton Jones
September 16, 2018
Great Experience Shawn Santos is a down to earth salesman. We could not ask for a better experience because of Santos. This was our 2nd Mercedes to purchase from him. Shawn Santos is a down to earth salesman. We could not ask for a better experience because of Santos. This was our 2nd Mercedes to purchase from him. We will be back and would highly recommend Shawn Santos for your next purchase. He can make it happen. More
by Ramfam
Employees Worked With
Shawn Santos
August 23, 2018
GREAT DEALERSHIP AND GUY GREAT GUY AND DEALERSHIP. WE BUY AND LIKE KNOWING ALL NEW MODELS. EVAN ALWAYS LETS US KNOW. HE IS ALWAYS THERE TO HELP US, IN ANYWAY..LOVE BOTH, EVAN GREAT GUY AND DEALERSHIP. WE BUY AND LIKE KNOWING ALL NEW MODELS. EVAN ALWAYS LETS US KNOW. HE IS ALWAYS THERE TO HELP US, IN ANYWAY..LOVE BOTH, EVAN AND DEALERSHIP. WE HAVE PURCHASED FOR MANY YEARS AND EVERYONE IS ALWAYS THERE FOR US. THANK YOU AGAIN More
by genter detailing
Employees Worked With
Evan Teaman
August 20, 2018
Severely Ovwrcharged Had my vehicle repaired here for the first time in May. There were issues with the ignition sensor (which sounds like a manufacturers defect) that inc Had my vehicle repaired here for the first time in May. There were issues with the ignition sensor (which sounds like a manufacturers defect) that included ordering a new key. When I picked up my vehicle, much to my surprise, I was charged for 3 days of rental for the loan car. And after following with my warranty company to understand why only a portion of the fees were covered, the warranty company confirmed that the estimated work hours was 2 hours. However, ParkPlace estimated more than 5. Not sure how their estimate was more than double the national average. This repair was severely overcharged including undisclosed rental charges. Will not use this location again. More
by KLA
Employees Worked With
Other
July 31, 2018
Once again, perfect customer service. Caderrel Booker is an awesome customer oriented salesman. He knew my perimeters for purchasing a new vechicle and he met them. This is the second purc Caderrel Booker is an awesome customer oriented salesman. He knew my perimeters for purchasing a new vechicle and he met them. This is the second purchase that I have made at Park Place in Arlington. I am a customer for life. Caderrel has been in touch with me twice after my purchase. He is very professional and patient with my questions in regards to my new vehicle and the operating system. I highly recommend him! Thanks Caderrel! More
by Happy Customer
Employees Worked With
Caderrel Booker
July 21, 2018
Gratitude The entire service experience was 2nd to none. You guys at Park Place eased my mother mind on her purchase today. You were patient enough to answer an The entire service experience was 2nd to none. You guys at Park Place eased my mother mind on her purchase today. You were patient enough to answer any my mom question. We feel encouraged that Park Place is a Place I can continue to share my buying experience. Thank you Mr Jones and Park Place More
by Mavericks1
Employees Worked With
Felton Jones
July 10, 2018
Great Experience! The moment my family and I walked into Park Place Arlington we met Felton Jones. He made us feel at home. He gave us a tour of the facility and spent The moment my family and I walked into Park Place Arlington we met Felton Jones. He made us feel at home. He gave us a tour of the facility and spent time in the comfortable lounge and great coffee bar getting to know what type of car I wanted to buy. He also introduced us to his business manager. Felton was very professional, patient and honest. He took the time to find the car I wanted and made sure I was a satisfied customer. He made buying my new car a pleasant and painless experience. Thanks Felton! More
by Marg@2018
Employees Worked With
Felton Jones
July 09, 2018
Bad Attitude from Service Advisor The sales experience was great but after sales service, not so much. Bad attitude and I felt like they couldn’t wait to get me out of the door and han The sales experience was great but after sales service, not so much. Bad attitude and I felt like they couldn’t wait to get me out of the door and hang up the phone with me. This was an overall experience througout all interactions I had with them. One particular event that bothermed me as when I explained the condition of my car and my advisory just kept repeating same thing to me which didn’t answer why my car was acting the way it was and he just kept saying that there was nothing wrong with my car. I gave up so I was ending the coversarion and he sounded like he couldn’t wait to get rid of me. I was the one who had manner enough to say thank you as a customer, but he didn’t and just hung up the phone on me. More
by C300gal
Employees Worked With
Jesus Gonzales
July 01, 2018
Great experience Edward Shaffer was very patient and informative in the evaluation and buying process. We would be thrilled to use him again to buy a car. The dealer Edward Shaffer was very patient and informative in the evaluation and buying process. We would be thrilled to use him again to buy a car. The dealership was welcoming and professional throughout our time there. More
by TJ H.
Employees Worked With
Edward Shaffer
June 27, 2018
Great Felton was very patient and concerned about putting me at ease on my first luxury vehicle purchase. No pressure sales. He even gave us a tour of deale Felton was very patient and concerned about putting me at ease on my first luxury vehicle purchase. No pressure sales. He even gave us a tour of dealership. More
by Gla250
Employees Worked With
Ebony very friendly and pleasant to speak with while waiting., Felton Jones
