Park Place Motorcars Arlington

Dealership is great, and the process is extremely smooth. Our sales representative Doug Mayberry is the best! We have bought three vehicles from him. Our sales representative Doug Mayberry is the best! We have bought three vehicles from him. More

Femi was an exceptional car salesman with great knowledge in purchasing a new car. He was intentional and articulate throughout the process. I would recommend him to anyone looking to buy new or used moving in purchasing a new car. He was intentional and articulate throughout the process. I would recommend him to anyone looking to buy new or used moving forward. Thanks brother! More

Always have a great experience with Park Place. Everything was wrapped up very quickly and I got exactly what I wanted. Great dealership. Stephanie did a fantastic job! I originally stopped by to s Everything was wrapped up very quickly and I got exactly what I wanted. Great dealership. Stephanie did a fantastic job! I originally stopped by to see Veronica in service to ask her about tires for my wife’s car and stopped to look at the new cars and Shawn introduced me to Stephanie and I now have a new vehicle. More

Theresa Vincent was fantastic, and over the top. Very professional and even put the big red bow on the hood for my daughter so we could take some pictures. I would highly recommend her. Very professional and even put the big red bow on the hood for my daughter so we could take some pictures. I would highly recommend her. More

I love my car but unfortunately, I am so frustrated with the lack of set up assistance or tour of using the features, my salesperson gave me a 5 minute overview and sent a Google link on how to set up and u the lack of set up assistance or tour of using the features, my salesperson gave me a 5 minute overview and sent a Google link on how to set up and use the features. The dealership still has not paid off my old car so I am getting late notices. I bought a car at Park Place because of their reputation and how well I’ve heard they take care of their customers. Beautiful car, I wish that the salesperson would have really taken the time to help me understand how to use all the features. perhaps if I had bought it at the dealership rather than having it delivered to my home that would have made a difference; although it should be the same experience either way. More

I had an amazing experience and left with a beautiful car. Don was very professional and personable. He made me feel comfortable with purchasing the same day I came searching. 100% would recommend if you car. Don was very professional and personable. He made me feel comfortable with purchasing the same day I came searching. 100% would recommend if you’re searching for a luxury vehicle. More

I had one of the most disappointing dealership experiences of my life at Park Place Mercedes-Benz Arlington. I am in the process of moving back to the U.S. from an overseas military assignment experiences of my life at Park Place Mercedes-Benz Arlington. I am in the process of moving back to the U.S. from an overseas military assignment and traveled over 10 hours each way — specifically for two days — just to purchase a vehicle I found listed on Cars.com at a clearly advertised price. Prior to my arrival, I coordinated with the dealership, placed a hold deposit, and had financing fully arranged through my own bank. During these conversations, the salesman — fully aware of my situation and upcoming travel — convinced me to apply for financing through Mercedes-Benz Financial, promising a much lower interest rate. I was pre-approved before flying in. However, once I arrived at the dealership, the experience quickly fell apart. I was told that the financing they had approved me for did not apply to the AMG model I selected — a critical detail they either failed to disclose or failed to perform due diligence on to ensure the loan they had me apply for would actually apply to this car. Instead, they offered a different loan at almost double the original APR, roughly equal to my original bank loan that they had persuaded me to cancel. It felt very clear they were counting on the fact that, after traveling such a long distance, I would feel trapped into accepting worse terms. On top of that, the price of the car suddenly increased by $2,000. The salesman claimed he had to follow their internal "lead sheet" pricing and acted as if he had no knowledge of the price that was advertised on Cars.com — even trying to suggest that it might not be the same vehicle. To make matters worse, I was informed the car had an additional 1,500 miles on it because the manager had been using it as a daily driver. No price adjustment was offered for this additional wear. Finally, the car itself was presented with multiple rock chips, minor dents, and scratches — obvious cosmetic damage that could have been addressed during the week the dealership was supposedly holding the car for me. Instead, it was delivered without any attempt at correction, despite the expectation that a dealership of this reputation would deliver vehicles in excellent condition. This experience was completely unprofessional, misleading, and unacceptable. Park Place Mercedes-Benz Arlington wasted my time, money, and trust. I would strongly caution anyone considering doing business with this dealership: get every promise in writing before you commit to anything — or better yet, take your business elsewhere. More

Ricky was phenomenal to work with, especially with my hectic schedule. 10/10 will do business with this location again! hectic schedule. 10/10 will do business with this location again! More

I’ve been leasing with Park place for the last eight years and every time I go in there, they treat me like family and never make me feel like a number! Thank you, Park Place! years and every time I go in there, they treat me like family and never make me feel like a number! Thank you, Park Place! More

All was knowledgeable and kind. The salesman was point on with all i asked. Thank you all. The salesman was point on with all i asked. Thank you all. More