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Park Place Lexus Plano

Plano, TX

4.8
3,245 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,245 reviews

May 19, 2020

Best and easiest car-buying experience ever! Don is the most pleasant, attentive, and efficient salesman we have ever worked with. This is the fifth Lexus we have purchased from Park Place. More

by ConLew
Recommend Dealer
Yes
Employees Worked With
Don Mitchell
May 17, 2020

Great experience! It was absolutely phenomenal! Will definitely be coming back to do service and recommend others to this dealership! Billy made our process so simple and pain free! Best salesman we’ve More

by tmro
Recommend Dealer
Yes
Employees Worked With
Billy Clark
May 16, 2020

Outstanding Experience! My husband & I had a very specific Lexus NX in mind we intended to purchase, with initially no particular car dealership in mind. After visiting a fe More

by B. Pingel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Simonsen
May 16, 2020

Great Friendly Service and my Budget Price Thanks Patrick for your Help My Family and me will always be part of the Park Place Lexus More

by samhemani15
Recommend Dealer
Yes
Employees Worked With
Omar has , Jason Huber, Patrick Jaccar
May 16, 2020

Everyone who assisted me in the purchase of my new Lexus was very competent, professional, courteous and friendly, especially my customer experience manager, Kelli Hansen. More

by John L.
Recommend Dealer
Yes
Employees Worked With
Dylan Delphen, technology , Kelli Hansen, Tremayne Standberry
May 11, 2020

This is my 3rd Lexus from Park Place Lexus & will never switch! Thanks again Herb - for outstanding service! As always, I am one happy camper! More

by Lmanner
Recommend Dealer
Yes
Employees Worked With
Herb Simonsen
May 05, 2020

My Lexus sales associate at Park Place Lexus, Billy Clark, was outstanding. He was very thorough during my test drive and again when I came to pick up my NX300h. He ensured that I was comfortable in m More

by Riverat17241
Recommend Dealer
Yes
Employees Worked With
Billy Clark
April 27, 2020

Purchase of new car I purchased a new Lexus in 2018 from Adam Remington. This year we decided to gift that to our daughter and purchase a 2020 Lexus and I immediately we More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Remington
April 25, 2020

Don and Andrew were very helpful to work with! Don was very knowledgeable and Andrew had the paper work done in a timely manner great experience More

by Iuka16
Recommend Dealer
Yes
Employees Worked With
Andrew, Don Wood
April 21, 2020

General Manager and Service Department There is a good reason why you don't see pictures or names of "top manager" or "service managers" Because they would be crucified by customers. They a More

by PL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager and service department "managers" - names not listed anywhere for a good reason
May 12, 2020 -

Park Place Lexus Plano responded

Hello! I apologize if you had a negative experience with us, but I assure you our management team is very involved with our clients and their experiences. I'd be more than happy to share any feedback directly with them so that we can improve on any areas that might have felt lacking to you and earn your trust back with your next visit! Our team values integrity, and I assure you that if we did fall short it was certainly not intentional but that we still do take our feedback very seriously. My direct email is social@parkplace.com if you'd like to get in contact with me to share specifics. Thank you!

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