Park Place Lexus Plano
Plano, TX
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Top Notch From First Call To Signature Dean was amazing from start to finish. He was very friendly, knowledgeable, and did an excellent job following up with me and answering all my questio Dean was amazing from start to finish. He was very friendly, knowledgeable, and did an excellent job following up with me and answering all my questions. He and Park Place were able to get me a much better deal than what I had been quoted by a competing dealership and they made it feel like a luxury experience. I would highly recommend Dean to ANYWAY looking to purchase a Lexus. I feel really lucky he is the one I happened to get when I called in! More
Awesome experience! We leased a new Lexus at the beginning of may, and dean was so helpful every step of the way. Would definitely recommend him and this dealership!! We leased a new Lexus at the beginning of may, and dean was so helpful every step of the way. Would definitely recommend him and this dealership!! More
My sales experience manager is far above any rating listed. He is all you would expect. Front desk is cheerful smiling and helpful both days listed. He is all you would expect. Front desk is cheerful smiling and helpful both days More
Doug was great, patient, answered all our questions and gave us no pressure. Park Place Plano Lexus has provided five star customer service from the car sale to service. gave us no pressure. Park Place Plano Lexus has provided five star customer service from the car sale to service. More
Doug was awesome. He was very courteous, friendly, and made the process very easy. I didn’t feel pressured while I was checking out my vehicles, and he made all of my options very clear. made the process very easy. I didn’t feel pressured while I was checking out my vehicles, and he made all of my options very clear. More
Pleasant professional honest. considerate in negotiating price. Made customers feel like family. Fair in suggesting warranty options. Diligent follow up. Definitely will refer family friends price. Made customers feel like family. Fair in suggesting warranty options. Diligent follow up. Definitely will refer family friends More
Viktor & Chris B. went over and beyond! As a second lessee, I was still impressed with the customer service provided to me. The vision of what I wanted to have my car to be - specifically, As a second lessee, I was still impressed with the customer service provided to me. The vision of what I wanted to have my car to be - specifically, different wheels, but not wanting to pay the full retail price tag, especially on a lease - Viktor was able to navigate me through other options. Due to COVID-19 precautions, there weren't a lot of employees around but EVERYONE I always encounter here - from sales to service department are always top notch friendly. I know for a fact that I would not have been able to secure the deal that I did on my RX350, had it not been for Viktor and Chris B. I cannot thank these two gentlemen enough for their hospitality. Thank you gentlemen, for the experience. It was a QUICK and EASY process and I can't thank you enough for the professionalism and care that was given to me during the process. We will certainly be back! Stay safe! More
Best car-buying experience I’ve ever had! Rodney was terrific & very knowledgeable! Every question I had was answered promptly & there were no concerns as everything was very well explained! terrific & very knowledgeable! Every question I had was answered promptly & there were no concerns as everything was very well explained! More
Me and my husband has set out to look at some vehicles. We will not sure what we wanted but once we found it something we like the buying process was easy and painless. Our sales person Kenneth at Park Pla We will not sure what we wanted but once we found it something we like the buying process was easy and painless. Our sales person Kenneth at Park Place Lexus was wonderful and very helpful. I've always had a Lexus but I've only dealt with one Lexus dealership before this one and I can say I am very pleased with Lexus car dealerships. I would recommend them to anyone that's looking for a new vehicle. We purchase a used vehicle that is in great condition. More
Park Place Lexus, Plano, Texas IS an outstanding dealership with excellent sales and service departments. I have been buying cars there for 18 years and would not think of going anywhere else. Don W dealership with excellent sales and service departments. I have been buying cars there for 18 years and would not think of going anywhere else. Don Wood in Sales is superior and makes the process easy. Andrew Kirkland works along with Don to ease you into to the new car. The dealership is welcoming and provides a waiting area that is classy, pristine with private hi tech areas to stay connected to work. More