Park Place Lexus Plano

Joel and Park Place Lexus made the best of a bad situation. My old Lexus had a part go out that was going to cost almost more than the car was worth. My wife and I both feel Park Place Lexus and Jo situation. My old Lexus had a part go out that was going to cost almost more than the car was worth. My wife and I both feel Park Place Lexus and Joel tried to make up for something they felt Lexus as a company should have stepped up and handled. We were able to get into a new car for slightly more than what we had been paying for our used Lexus. Just a recommendation to anyone buying a Lexus, pay a little extra and buy the extended warranty. More

I have been working with Park Place Lexus since 1994, and I just bought my 14th Lexus. Jeff and Cai have been my sales/finance team for years, and they are always pleasant, courteous, helpful and profession I just bought my 14th Lexus. Jeff and Cai have been my sales/finance team for years, and they are always pleasant, courteous, helpful and professional. It is always a pleasure buying a new car at Park Place. How many people can say that about dealing with car dealerships? Park Place is my favorite dealership, and Lexus is definitely my favorite brand. James Dixon had been my service rep since 1994, so I was sad to see him retire. He will be missed; although, I know all the service reps are fabulous. Honestly, I can't think of anything that needs improvement. Just keep up the good work!! More

This was my first experience buying a car. Jerald was friendly, professional, and let me make decisions without pressure. Nicole in the business office was also professional and friendly. I will recommen friendly, professional, and let me make decisions without pressure. Nicole in the business office was also professional and friendly. I will recommend this dealership to friends and family and will not hesitate to buy from them in the future!! More

I showed up after hours at Park Place after a negative interaction with a sales person at another dealership. My intentions were to walk the lot on my own to see if I could find something that would bring interaction with a sales person at another dealership. My intentions were to walk the lot on my own to see if I could find something that would bring me back during business hours the next day. I was tired and frustrated but Scott Miller came to my rescue! There was no pressure or pushing sales tactics. He was there to educate me on my options and find the best deal for my wants and needs so I could drive off in a perfect little IS 250. I asked a million questions and he demonstrated patience and understanding throughout the process. I feel lucky that Scott was my sales consultant because I walked away feeling good about the experience. And I know that my next purchase will include Park Place and Scott Miller! More

Ansih was extremely friendly and helpful when he introduced himself to me the first time I visited.He made me feel welcome and answered all the questions I had. I appreciate allowing me to test driv introduced himself to me the first time I visited.He made me feel welcome and answered all the questions I had. I appreciate allowing me to test drive the vehicle even though I was only exploring. The rest of the staff were all also very courteous and helpful. Because of the overall initial experience I decided to purchase. Thanks. More

I've purchased a number of cars over the years, and I can't recall ever working the sale with a more helpful, honest and intelligent salesman than Kendall Richards. In fact, I came initailly with a frie can't recall ever working the sale with a more helpful, honest and intelligent salesman than Kendall Richards. In fact, I came initailly with a friend to help him in purchasing his new Lexus, which he did and was so impressed with Kendall, I decided to buy a new Lexus from him as well. Everything I experienced with Park Place Lexus said quality to me. The setting, the friendliness of all personel, the reliability with which they fulfilled all commitments in preparing my new car for my pickup., and the care taken to make certain I understood the features of the car. I will defintely recommend Park Place Lexus and Kendall to friends interested in purchasing a new car. More

My lease (from another dealership) had expired and I had My lease (from another dealership) had expired and I had to make several decisions and the process was new to me. Patrick was very courteous, patient My lease (from another dealership) had expired and I had to make several decisions and the process was new to me. Patrick was very courteous, patient in answering my questions and discussing the options. And, he gave me a very fair price on my new car. Nicole in finance was professional, personable, and very helpful. David was an excellent instructor on how to use the car, setting it up, and efficient in handling the paper work. Everyone at the dealership was very courteous. This was my first experience with Park Place and I will definitely come again and recommend to my friends. Thanks to all. More

We heard good things about Park Place and I called and did some background on what was available at Park Place. Pat was so helpful and went out of his way to give the service I needed. We drove 4 hours did some background on what was available at Park Place. Pat was so helpful and went out of his way to give the service I needed. We drove 4 hours to get the deal completed rather than go to a local dealer. I would do it again in a heartbeat. My husband and I are really happy with our experience and of course with our Lexus. Thanks Pat! More

Jimmy was great at meeting my needs and following up as needed. He was very friendly and eager to please. He was very knowledgeable about the car and made sure we knew everything we needed to know before w needed. He was very friendly and eager to please. He was very knowledgeable about the car and made sure we knew everything we needed to know before we left. More

Herb called me instantly after I inquired about a car online. After a few days my wife drove away with her first Lexus, and we were both very impressed with the service and professionalism of everyone we online. After a few days my wife drove away with her first Lexus, and we were both very impressed with the service and professionalism of everyone we met. Unlike many previous experiences, this was smooth process from start to finish. Sharp, Professional and experienced at a great value. We walked away with a great deal and a great car. More