Park Place Lexus Plano
Plano, TX
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Mr. Morris greeted me and my children in a very friendly manner. He was always informative and fair. I did not feel pressured to make any decision. When I did make the decision to buy he was very helpful manner. He was always informative and fair. I did not feel pressured to make any decision. When I did make the decision to buy he was very helpful in describing the steps that I needed to take in making the sale go smoothly. I love his smile and very nice manner. Sincerely, Maudie Auvenshine More
Pat was very helpful and delivered the vehicle as expected. I have bought several vehicles from Park place and I keep returning because I am treated very well. expected. I have bought several vehicles from Park place and I keep returning because I am treated very well. More
Exceptional service. We created a life long memory by surprising my girlfriend, just like the commercial with the big bow attached. For her, it was the whole experience, even beyond purchase of the car. surprising my girlfriend, just like the commercial with the big bow attached. For her, it was the whole experience, even beyond purchase of the car. More
We had a very positive experience with Park Place Lexus. We have been customers for many years and have purchased several cars from Park Place over the years. This experience was by far the best! Liz and We have been customers for many years and have purchased several cars from Park Place over the years. This experience was by far the best! Liz and Anish, as well as everyone else we came in contact with, took very good care of us. From beginning to end, we were treated very well and respectfully. Liz and Anish went above and beyond to familiarize me with each and every function of my new car and how to operate it. Details were explained to me regarding warrenty, service and function. Anish reinstalled my granddaughter's car seat and my toll tag from my old rx to this new one. Both Liz and Anish encouraged me to contact them with any questions or concerns in the future. We couldn't have asked for more! Our experience was truly outstanding! Thank you, Terry & John Conaway More
This dealership is outstanding with the warm and friendly enviroment. You feel welcomed the moment you are in and everyone is there to help you with any questions like you walked in to a big warm family. T enviroment. You feel welcomed the moment you are in and everyone is there to help you with any questions like you walked in to a big warm family. They made me feel very important and respected. Brian Safiano was very helpful and did everything possible to meet my needs. He answered everything I asked and not asked to make sure I understand every aspects of the dealership and the car. I was very busy with my work schedule and Brian drove to me back and forth many times to help to complete the transaction. He also followed up with me every steps of the way and excellet on communicating. Honoestly, I am a BMW girl who owned 2 in the past from classic BMW and I never thought I would ended up driving a Lexus. Brian truly opened my eyes to see the quality of a Lexus and made me feel very special to drive one. I ended up traded my BMW 530I for a GS350 fully equiped. My experiance with Classic BMW were never this curtious, warm or helpful. All they wanted is to get you in a car from them without any work or after sale services. I am confident choosing Park Place Lexus not only for the quality of cars but also how they will take care me years and on. I highly recommend you to stop by and speak to Brian and give Park Place Lexus a chance to open your eyes about quality service like they did to me. More
I was treated fairly and with respect - which isn't always the case as a woman buying a car alone. And I still feel like I got a good deal and a fair amount for my trade. I am really happy with the t always the case as a woman buying a car alone. And I still feel like I got a good deal and a fair amount for my trade. I am really happy with the total experience and am happy to recommend Park Place. More
It was my first time to visit and to buy a Lexus car at Park Place Lexus at Plano. I only intended to look at their selection of pre-owned models and at what prices. I was given a very relaxing sales atm Park Place Lexus at Plano. I only intended to look at their selection of pre-owned models and at what prices. I was given a very relaxing sales atmosphere, very friendly and accomodating sales person by the name of Kelli Hansen that I ended up driving home a 2008 GS350 car that same day. She spent extra time briefing me on all the available on-site facility for maintenance and service. The financing process went reasonably quick as well that I left the dealership a few minutes once the price was agreed. I waited about 2 weeks after purchasing this vehicle before providing this review. I can still say I love the driving comfort, quality of handling and overall feel of this vehicle and no concerns to report. Kelli checks up with me to make sure there are no issues that need to be corrected. Very happy and satisfied with my experience with this dealeship. More
My experience was smooth and painless, with my salesman being responsive and proactive. I would recommend the dealership to people interested in a Lexus. The dealership is easy to get into and is comfort being responsive and proactive. I would recommend the dealership to people interested in a Lexus. The dealership is easy to get into and is comfortable, too, without any feelings of being held captive or long waits, as at some dealerships. More
It was a great buying experience. We were treated like special customers by Blaze and Chris. The dealership even delivered the car to our home in Waco on Monday morning following the purchase. special customers by Blaze and Chris. The dealership even delivered the car to our home in Waco on Monday morning following the purchase. More
This is the fourth Lexus that I have purchased from Park Place Lexus. Three new ones and this last one used. In each instance I have found The level of professionalism of the employees to be the very best. Place Lexus. Three new ones and this last one used. In each instance I have found The level of professionalism of the employees to be the very best. Eric Lu assisted me with my purchase of this used GX470 with great enthusisim and expertise. He was more than willing to spend as much time with me as I needed and I found the experience very pleasant. I have never been disapointed at Park Place either in the sales department or the service department. More