Park Place Lexus Plano
Plano, TX
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This was our first visit to Park Place Lexus, and we came from College Station because of the recommendation from Jerry Reynolds whose advice we trusted in getting a good trade-in on our current Lexus and th from College Station because of the recommendation from Jerry Reynolds whose advice we trusted in getting a good trade-in on our current Lexus and the price of a new one. We appreciated the excellent service from Chris Brunner, Patrick, and John Pak and plan to return to this dealership again for our NEXT RX 350. We are really pleased with our new crossover and give this dealership an excellent rating. Thank you for making this purchase the smoothest we have ever had. There was no high-pressure haggling over the cost of the vehicle or the trade-in, and we left feeling as though we had gotten a good deal. We will continue our future business at Park Place Lexus. Sara and Billy Davis More
My wife had been talking about a Lexus for awhile and we had decided on buying a later model Certified pre owned Lexus. We live about 120 miles from Dallas so I was making calls to dealers about cars I ha had decided on buying a later model Certified pre owned Lexus. We live about 120 miles from Dallas so I was making calls to dealers about cars I had found on dealers websites. I had originally called another dealer and they were not to helpful and acted like I was not going to buy anything anyway so why bother with me. I kept looking and I found a car at Park Place I wanted to inquire about and I got Tony Acosta on the phone. We hit it off and he told me to come on to Plano and he would let me test drive what ever we wanted to look at. That was a Friday and we showed up on Saturday and looked at the Pre owned Lexus ES 350. We decided to take it and we were going to pick it up the next week, but in the meantime on Sunday my wife and I talked it over and we decided to go ahead and buy a new 2011 ES 350. I called Tony and told him we had a change of plans and he said that was no problem. I told him I wanted to deal with him on the new sale and he told me he could do that. He found one coming in that week on a transport like one we wanted with the options we wanted. Tony never rushed us and wanted us to make sure we had the Lexus that WE wanted. Tony did a great job and I would definetly recommend this dealership to anyone. Thanks for the great experience with LEXUS! More
Everything was great! No pressure, Blaze was very helpful and spent a lot of time teaching about how to operate the features on my new car. helpful and spent a lot of time teaching about how to operate the features on my new car. More
My purchase experience was excellent! Anish was friendly, professional and extremely knowledgable regarding the RXh. He had to go off-site to find the vehicle I wanted and made the process go smoo friendly, professional and extremely knowledgable regarding the RXh. He had to go off-site to find the vehicle I wanted and made the process go smoothly. I felt very secure in my understanding of the basic function plus the bells & whistles of the car when I drove it off the lot. Overall, the best auto sales experience I've ever had. More
Had a really great experience at this dealership. Ryan was very friendly and showed us all aspects of the car. He worked with us on pricing and we promptly made a deal. was very friendly and showed us all aspects of the car. He worked with us on pricing and we promptly made a deal. More
I went to the dealership looking for a GMC Acadia or Terrain. Jack Atkin was very helpful and friendly without being pushy. He answered all of my questions and when my husband came to take a look at Terrain. Jack Atkin was very helpful and friendly without being pushy. He answered all of my questions and when my husband came to take a look at the GMC Terrain that I had chosen, we were able to close the deal in a short period of time. Many thanks to Jack for his excellent customer service. Sherry McDonald More
Tony is the best. We live in Oklahoma and he takes care of us. He stayed well after closing time to complete our last Lexus RX 350 purchase and orientation. My wife loves this guy. This the 4th vehicle w of us. He stayed well after closing time to complete our last Lexus RX 350 purchase and orientation. My wife loves this guy. This the 4th vehicle we've bought from Park Place. The service is excellent. More
Great service; no pressure by Liz. This is the first time I've bought a car by myself and was a little worried; but I was very happy with the service and professionalism by Liz and the whole crew. time I've bought a car by myself and was a little worried; but I was very happy with the service and professionalism by Liz and the whole crew. More
Brian was great to deal with in buying my car. Cavin was my service guy and I am very disappointed he is no longer there as he knew what he as doing in servicing my car. I do miss him and would like to see my service guy and I am very disappointed he is no longer there as he knew what he as doing in servicing my car. I do miss him and would like to see him back at Park Place. I love my Lexus RX 350 and will drive this car for a long time as it is very comfortable. I am in my sixty's and have back problem so getting in and out of a car is a major item for me. The RX350 is perfect as it is tall and I do not bend over. Also I have Grandchildren in the back seat a major part of the time so when getting the babies or kids in car seats, I do not bend at all with my RX350. My Grandkids love my car as well. The only thing I did not like about my car were the Dunlop tires. Michelin tires are much better for this vehicle. If I drive this car to death, I would definitely go back to Park Place Lexus for a new Lexus without question. More
Our experience at Park Place Lexus will keep us coming back for all of our vehicle needs. Our Sales Consultant, Adi Ali took the time to work with us as we were not sure what model would best suit our ne back for all of our vehicle needs. Our Sales Consultant, Adi Ali took the time to work with us as we were not sure what model would best suit our needs and whether we wanted to purchase a CPO or lease a new vehicle. Adi was very patient with us throughout this process and provided excellent customer service and product knowledge. I was not looking forward to the negotiating process due to our previous experience at other dealerships. At Park Place Lexus I was very impressed at how easy it was to put a deal together thanks to Adi Ali. More