Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,243 reviews
Kenneth has helped us before with the purchase of two used GX's. When it came time to replace one of them we went back to Park Place. Park Place has given us great customer service over the years and Ken used GX's. When it came time to replace one of them we went back to Park Place. Park Place has given us great customer service over the years and Kenneth is always very friendly and was helpful in our quest for another used GX. As it turned out we were able to buy a new GX and were very happy with the price. Kenneth is also good about following up with a phone call and email just to make sure all is well with the cars. Thanks again Kenneth for making car buying a good experience. More
Absolutly the best experience we have had with car purchases over the past 20 years. And we thought the last trip to Park Place was super but this one was even better than before. Robert Gabriel purchases over the past 20 years. And we thought the last trip to Park Place was super but this one was even better than before. Robert Gabriel is super. We feed very confident that Robert made us the very best deal possible. His caring attitude and knowledge of the cars makes it easy to interface and provides for a smooth buying experience. More
My wife and I had visited the dealership on a previous occasion but were unable to make a deal. That visit was pleasant ,courteous and professional. We revisited the dealership, a few weeks later, and w occasion but were unable to make a deal. That visit was pleasant ,courteous and professional. We revisited the dealership, a few weeks later, and were able to strike a deal. The process was, again, professional and pleasing. As to price, I think most car buyers think they left some money on the table, but I feel if you get close enough to the price your willing to pay then you should be happy. Our price was a little more than we had hoped for but close enough thusly we considered it good but not great. We are pleased with the dealer ship and Shay Crathers in particular. We hope to not spend much time in your service department, but when necessary, we are confident it will be a good experience. George and Wanda Hunter More
I am so thankful that I had Kelli to help me through this process, she was a true God send to me. SHe mde purchasing my car very easy. Thanks Kelli process, she was a true God send to me. SHe mde purchasing my car very easy. Thanks Kelli More
This was our first visit to Park Place Lexus, and we came from College Station because of the recommendation from Jerry Reynolds whose advice we trusted in getting a good trade-in on our current Lexus and th from College Station because of the recommendation from Jerry Reynolds whose advice we trusted in getting a good trade-in on our current Lexus and the price of a new one. We appreciated the excellent service from Chris Brunner, Patrick, and John Pak and plan to return to this dealership again for our NEXT RX 350. We are really pleased with our new crossover and give this dealership an excellent rating. Thank you for making this purchase the smoothest we have ever had. There was no high-pressure haggling over the cost of the vehicle or the trade-in, and we left feeling as though we had gotten a good deal. We will continue our future business at Park Place Lexus. Sara and Billy Davis More
My wife had been talking about a Lexus for awhile and we had decided on buying a later model Certified pre owned Lexus. We live about 120 miles from Dallas so I was making calls to dealers about cars I ha had decided on buying a later model Certified pre owned Lexus. We live about 120 miles from Dallas so I was making calls to dealers about cars I had found on dealers websites. I had originally called another dealer and they were not to helpful and acted like I was not going to buy anything anyway so why bother with me. I kept looking and I found a car at Park Place I wanted to inquire about and I got Tony Acosta on the phone. We hit it off and he told me to come on to Plano and he would let me test drive what ever we wanted to look at. That was a Friday and we showed up on Saturday and looked at the Pre owned Lexus ES 350. We decided to take it and we were going to pick it up the next week, but in the meantime on Sunday my wife and I talked it over and we decided to go ahead and buy a new 2011 ES 350. I called Tony and told him we had a change of plans and he said that was no problem. I told him I wanted to deal with him on the new sale and he told me he could do that. He found one coming in that week on a transport like one we wanted with the options we wanted. Tony never rushed us and wanted us to make sure we had the Lexus that WE wanted. Tony did a great job and I would definetly recommend this dealership to anyone. Thanks for the great experience with LEXUS! More
Everything was great! No pressure, Blaze was very helpful and spent a lot of time teaching about how to operate the features on my new car. helpful and spent a lot of time teaching about how to operate the features on my new car. More
My purchase experience was excellent! Anish was friendly, professional and extremely knowledgable regarding the RXh. He had to go off-site to find the vehicle I wanted and made the process go smoo friendly, professional and extremely knowledgable regarding the RXh. He had to go off-site to find the vehicle I wanted and made the process go smoothly. I felt very secure in my understanding of the basic function plus the bells & whistles of the car when I drove it off the lot. Overall, the best auto sales experience I've ever had. More
Had a really great experience at this dealership. Ryan was very friendly and showed us all aspects of the car. He worked with us on pricing and we promptly made a deal. was very friendly and showed us all aspects of the car. He worked with us on pricing and we promptly made a deal. More
I went to the dealership looking for a GMC Acadia or Terrain. Jack Atkin was very helpful and friendly without being pushy. He answered all of my questions and when my husband came to take a look at Terrain. Jack Atkin was very helpful and friendly without being pushy. He answered all of my questions and when my husband came to take a look at the GMC Terrain that I had chosen, we were able to close the deal in a short period of time. Many thanks to Jack for his excellent customer service. Sherry McDonald More