Park Place Lexus Plano

Robert was a pleasure to work with. I was ready for a new car, and he handled the whole process over the phone. This is the second or third car I bought from Robert and will call him again when I am ready fo car, and he handled the whole process over the phone. This is the second or third car I bought from Robert and will call him again when I am ready for a new one. More

Jimmy was very professional, personable and knowledgable providing great information so we could make an informed decision, with no pressure whatsoever. His communication throughtout the process made it re providing great information so we could make an informed decision, with no pressure whatsoever. His communication throughtout the process made it real easy to find and lease the car we wanted. Jimmy is the best car sales person we have ever worked with in the many years of buying and leasing all kinds of cars in Dallas area! More

Scott was just amazing. He really worked with me..Showed me a real nice car. And even after the sale he backed his promise. Really helpful and knowledgeable. me a real nice car. And even after the sale he backed his promise. Really helpful and knowledgeable. More

I had nothing but the best experience buying a new cark from Park Place Lexus. The particular car I wanted to buy was a very high demand vehicle that was difficult to get in stock. The sales agent that a from Park Place Lexus. The particular car I wanted to buy was a very high demand vehicle that was difficult to get in stock. The sales agent that assisted me, Brian Safianow, did an excellent job of getting my information and making sure I had my place in the waiting list. Brian kept me informed every step of the way, letting me know when new vehicles would be arriving and making sure I was kept in the loop. I never felt like I didn't know what was going on, nor did I ever have to request an update. Brian did a tremendous job of getting me the vehicle I wanted, and I couldn't be happier. I would highly recommend Park Place Lexus to anyone looking to purchase a new, or used, car. In addition to the excellent customer service, their client lounge simply cannot be beat. It is clean, professional, and provides all the amenities you could want while waiting for any kind of service to be performed on your vehicle. All in all, a great dealership with a very keen focus on customer service. More

Our experance with Park Place Lexus was outstanding. We have purchased Various vehicles in our life time. from Mercedes to Toyotas Etc. The service we received for our new car purchase was great, begining have purchased Various vehicles in our life time. from Mercedes to Toyotas Etc. The service we received for our new car purchase was great, begining with the sales person Shay Crathers, The Sales Manager Patrick Jaccar, the Finacial Services Manager Chad Voss were awesome. They assisted us in choosing the options based on our needs and not for the purpose of selling. They are truly a asset to your Organization. In conclusion upper management must be congratulated in selecting these Employees. Job well Done Lino & Marina Zanatta More

I was very surprised and impressed with my overall experience at Park Place. The actual price was not expected! If their service is as good as their initial sales and customer service, then they will experience at Park Place. The actual price was not expected! If their service is as good as their initial sales and customer service, then they will be a pleasure to deal with in the future! Look forward to a long and rewarding experience with Park Place Lexus. Sincerely, Boyd Melbourne More

Kenneth has helped us before with the purchase of two used GX's. When it came time to replace one of them we went back to Park Place. Park Place has given us great customer service over the years and Ken used GX's. When it came time to replace one of them we went back to Park Place. Park Place has given us great customer service over the years and Kenneth is always very friendly and was helpful in our quest for another used GX. As it turned out we were able to buy a new GX and were very happy with the price. Kenneth is also good about following up with a phone call and email just to make sure all is well with the cars. Thanks again Kenneth for making car buying a good experience. More

Absolutly the best experience we have had with car purchases over the past 20 years. And we thought the last trip to Park Place was super but this one was even better than before. Robert Gabriel purchases over the past 20 years. And we thought the last trip to Park Place was super but this one was even better than before. Robert Gabriel is super. We feed very confident that Robert made us the very best deal possible. His caring attitude and knowledge of the cars makes it easy to interface and provides for a smooth buying experience. More

My wife and I had visited the dealership on a previous occasion but were unable to make a deal. That visit was pleasant ,courteous and professional. We revisited the dealership, a few weeks later, and w occasion but were unable to make a deal. That visit was pleasant ,courteous and professional. We revisited the dealership, a few weeks later, and were able to strike a deal. The process was, again, professional and pleasing. As to price, I think most car buyers think they left some money on the table, but I feel if you get close enough to the price your willing to pay then you should be happy. Our price was a little more than we had hoped for but close enough thusly we considered it good but not great. We are pleased with the dealer ship and Shay Crathers in particular. We hope to not spend much time in your service department, but when necessary, we are confident it will be a good experience. George and Wanda Hunter More

I am so thankful that I had Kelli to help me through this process, she was a true God send to me. SHe mde purchasing my car very easy. Thanks Kelli process, she was a true God send to me. SHe mde purchasing my car very easy. Thanks Kelli More