Park Place Lexus Plano

This is my second Park Place Lexus and I would not consider going another dealership. The service team is always above and beyond my customer service expectations:) consider going another dealership. The service team is always above and beyond my customer service expectations:) More

While I did not spend much time with Ryan, he was very responsive to my wife (who will be the driver of the car) and both of us feel that we got a terrific deal from a straight-shooter with none of the us responsive to my wife (who will be the driver of the car) and both of us feel that we got a terrific deal from a straight-shooter with none of the usual car salesman techniques. Highly recommend. More

Park Place Lexus made my buying experience extremely enjoyable. They made it very quick and easy to purchase a vehicle with them without all the unnecessary paperwork. I would recommend them to ANYONE enjoyable. They made it very quick and easy to purchase a vehicle with them without all the unnecessary paperwork. I would recommend them to ANYONE! :) More

My wife and I stopped by Park Place a few weeks ago and met Anish Rajput. From the moment we met Anish we were impressed by the professionalism and courtesy he displayed. He took the time to show us a fe met Anish Rajput. From the moment we met Anish we were impressed by the professionalism and courtesy he displayed. He took the time to show us a few vehicles that night and talk to us about some options. We left that night not really ready to pull the trigger on a purchase. No pushy or high pressure sales tactics here and we really appreciated that. We both left commenting to each other that when the time did come we would definitely want to go back to Anish. A few weeks had passed and I saw a certified pre-owned RX400h that caught our eye posted online. I picked up the phone can called Anish and he walked me through options and pricing. That night I brought in our car for our trade in and we made the deal. I am stubborn when it comes to vehicle purchase pricing and I really appreciated Anish listening to my concerns and taking back various offers to his Sales Manger and even fulfilling my request to speak to the Sales Manger in person. At the end we came to an agreed upon price and we purchased our first Lexus. I can tell you that for all future Lexus purchases Anish and Park Place Lexus have made us a customer for life. We look forward to working with Anish in the future. More

This was the 2nd time my husband and I bought a Lexus from Park Place Lexus of Plano. The first rate service we received from Mark was outstanding. The attention to detail, the attentiveness to our needs from Park Place Lexus of Plano. The first rate service we received from Mark was outstanding. The attention to detail, the attentiveness to our needs, the willingness the negotiate a great deal and the outstanding product Lexus had to offer made this buying experience even better and easier than ourbfirst. We definitelynrecommend the Lexus brand, Park Place Lexus of Plano and Mark for outstanding customer service and quality. More

This was our second purchase through Park Place. The employees at Park Place Plano are all true professionals. Pat Vannozzi our preowned car salesman, had excellent knowledge of the cars we considered. employees at Park Place Plano are all true professionals. Pat Vannozzi our preowned car salesman, had excellent knowledge of the cars we considered. We were given a fair price for our Lexus trade and also a good market price for our purchase. Pat went out of his way to help us with our decision. The car that we purchased was presented to us with a like new detail. Both of our Lexus cars have met all of our expectations. Pat was especially helpful with the car instructions/orientation at purchase. I left the dealership with excellent knowledge of the car and its operation. He also set up the bluetooth in a flash. Pat was a nice blend of helpful but not pushy. I will seek him out on my next car purchase and recommend him to other friends. You cannot beat the customer service that is offered at Park Place. Ask for Pat if you are considering a preowned product. More

We were in the investigative stage of looking for a replacement for our 2000 RX300 which we had purchased at Park Place eleven years before. Having checked out all the other makes of comparable SUVs (F replacement for our 2000 RX300 which we had purchased at Park Place eleven years before. Having checked out all the other makes of comparable SUVs (Ford, Lincoln, Cadillac, Buick-NOT BMW or other European) we saved PP for last. The RX300 only had 73k miles and we did NOT have to replace it. John Pak met us in the showroom and covered all aspects of the GX460. After the test drive we were basically sold on the vehicle and sat down with John to see what kind of deal could be made; after a little time we arrived on a price for a vehicle that would have to be brought in from out of town. Since it wasn't our first choice of color/interior John kept looking and found one exactly as we wanted, but with a couple of options we didn't want. In the end John and PP threw those items in at the price of the other vehicle and we had a deal. John was so personable and low key that we felt extremely comfortable working with him for the short period of time it took to get the deal done--made us feel like we were valued customers and that PP really wanted our business. This is the first time in over 45+ yrs of owning cars that we returned to the same dealership to buy the same brand of vehicle-that in itself speaks highest for the quality of the Lexus brand and Park Place. John Pak was responsible for that. When we brought the GX460 home we noticed a couple of small but noticable scratches in the interior which, when we returned two days later, John immediately assured us would be fixed like new. This is why we placed our trust in John Pak and the entire Park Place team. As an aside, we always had the RX serviced at PP and we purchased an extended warranty for the GX and intend to have it serviced there as well. More

I received a call from Jeff following up on a previous visit.He asked when I could come to the dealership and see what cars he had available.At that time, I mentioned to him that I could not visit the dea visit.He asked when I could come to the dealership and see what cars he had available.At that time, I mentioned to him that I could not visit the dealership on Tuesday. I phoned my husband about our conversation and he said let's go there. I call Jeff, he had already made it home. He suggested that we meet with any salesperson. Upon arriving, Aldi met us in the parking lot and directed us to the Lexus RX350. We narrowed the selection down to two. We test drove the red one and Aldi made such an impression on us that we worked out a great deal that we got the car payments right within our budget. The service was great. Aldi and the manager stayed until the deal was complete and the car was ours. My husband and I drove from Desoto,Texas to purchase this car and we love it. More

I was very pleased with my purchase and would definitely buy from Park Place Lexus Plano again. The sales persons name was Kelli Hansen and we had been contacting one another back and forth over the phone buy from Park Place Lexus Plano again. The sales persons name was Kelli Hansen and we had been contacting one another back and forth over the phone and by email and she was polite and professional at all times. After her part was done and we were waiting on finance to sign papers she would check on us and offer us drinks and let us know they have t.v.'s to watch. I was satisfied that I got what I wanted and at a price that was fair. While I don't live in the area, if I did, I would let them do my maintenance because they are a top notch dealership. The dealership was very nice and was by far the most modern I had ever seen. The financing department did a fine job and had me driving my Pathfinder down the road in a matter of minutes even though they were swamped. All said I found this to be my most enjoyable car buying experience. I just wish everything was this easy. Thanks Again, Uncle Dale More

Robert was friendly, professional and efficient in getting my new Lexus. He made the experience very positive and I felt a part of the "Lexus Family." Waiting in the dealership is always comfortabl getting my new Lexus. He made the experience very positive and I felt a part of the "Lexus Family." Waiting in the dealership is always comfortable and the time passes quickly. Lexus really makes people feel they are purchasing a luxury vehicle unlike any other. For me it is a no brainer- I would never consider another brand. More