Park Place Lexus Plano
Plano, TX
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Salesman took the time to answer all our our questions and spent the time needed to insure we found the right car for us. Had a great experience and would not hesitate to recommend Andrew and this dealer and spent the time needed to insure we found the right car for us. Had a great experience and would not hesitate to recommend Andrew and this dealership. More
My experience at Park Place Lexus(Plano) was nothing less than excellent. As a young, first time buyer, I was quite nervous, but the friendly and helpful car dealership staff made me feel at ease in no time. than excellent. As a young, first time buyer, I was quite nervous, but the friendly and helpful car dealership staff made me feel at ease in no time. I hear the car buying or leasing process can sometimes be a long and tedious one. At Park Place, that just wasn't the case. My dealer, Internet Sales Manager, Kendall Richards was easy to get along with and most importantly, very efficient and knowledgeable which made my experience and purchase that much easier. The 2011 is250 is the automobile I chose. Including precise handling, a top-quality interior and an extensive array of high-tech features, I felt this was the perfect match for me. Not to mention, the sporty yet luxurious look of this car will definitely turn heads. The price the dealership offered was exactly within my budget, and in fact, lower than what we had previously discussed. There were no hidden fees, and not once did I feel pressured or rushed into the transaction. I am 100% satisfied with the customer service and overall experience I had at Park Place Lexus Plano & Kendall Richards. Most definitely, I recommend anyone and everyone to become part of Team Lexus! More
I had 8 hours to find a car before going back to OKC and Scott was the man to go to. He made the ENTIRE process easy, even with my extended family milling around. He was attentive, helpfull and anything e Scott was the man to go to. He made the ENTIRE process easy, even with my extended family milling around. He was attentive, helpfull and anything else you could ask from an individual. He was absolutely fantastic. I normally dislike "used car salesmen" but he wasn't even in that type of ballpark. The entire time we were there was pleasurable. Thank you for a wonderful experience. More
Herb was very pleasant and informative to deal with. He made the whole process easy and painless. I would recommend Herb and the Dealership to others. Jim Cornelius made the whole process easy and painless. I would recommend Herb and the Dealership to others. Jim Cornelius More
The treatment we received while dealing with Don Wood and Park Place is what every car shopper deserves. Every step of the way was professional and we were treated as "guests" not potential victims as wit Park Place is what every car shopper deserves. Every step of the way was professional and we were treated as "guests" not potential victims as with most dealerships. More
Our family truly enjoyed the pre-owned buying experience at Park Place Lexus. Scott Miller was our pre-owned sales person and he worked closely with us during the purchase process. Scott was very thoughtf at Park Place Lexus. Scott Miller was our pre-owned sales person and he worked closely with us during the purchase process. Scott was very thoughtful during the process and helped us find the vehicles our family desired. Although we could have purchased a vehicle anywhere, we chose to buy at Park Place because of Scott. The next time we purchase a vehicle, we will not settle for anything less than the experience we received from Scott and Park Place. We have purchased three Lexus' at Park Place over the past 8 years and look forward to buying many more. More
Professional, courteous with high level of integrity. I am impressed with Park Place Lexus and will continue to use this dealership as my choice for future car buying needs. am impressed with Park Place Lexus and will continue to use this dealership as my choice for future car buying needs. More
Jimmy was a real pleasure to deal with. He took time to listen to our needs and review vehicle options and test drive a car. The pricing negotiations were fare, painless and with very reasonable financing listen to our needs and review vehicle options and test drive a car. The pricing negotiations were fare, painless and with very reasonable financing options too. I would recommend working with Jimmy and will certainly return to Park Place and request Jimmy for future purchases. I wish all sales representatives were this professional. More
We have been planning to buy a pre-owned or new Lexus since our 2001 LS-430 was 10 years old and has 197,000 miles However, we had not planned to buy one until 2012 but with the high mileage and our since our 2001 LS-430 was 10 years old and has 197,000 miles However, we had not planned to buy one until 2012 but with the high mileage and our business requiring that I drive all over Texas and Oklahoma oil patch, Rosalie my wife convinced me we needed to go ahead and buy another Lexus (there was never a doubt that it would not be a Lexus0 and we went over this past Friday evening October 14th and bought a dream of a lifetime car, a Lexus 460LS which I cant wait to get on a road trip. Josh Smith had suggested I talk with Jeff Hall in pre-owned since we were leaning that way but when Jeff took us over to look at the new cars or in this case a, "program car" that the management had driven, it was an easy decision to get the black beauty. Jeff instantly won over Rosalie my wife with his easy going style, not being pushy or anxious but taking time to walk us through every step of the way until we signed on the bottom line and drove off in a new car which, we will surely use for many years in our business and personally. What can you cay when the treatment you receive has been outstanding at every turn, you can only say this entire Lexus Team as it systemically built in to treat the customer as they are, a valuable asset without which nobody gets paid. We now are looking at buying Rosalie a Lexus sometime next year. She has a 2006 Cadillac DTS and is now making the switch to Lexus and more importantly, Park Place Lexus where she will be treated like the Queen she is Thanks to Jeff Hall for helping us get a new car, to Jeff Smith who continues to be our service advisor and takes excellent care of us and to a new friend we met, Nichole who took care of the financing for us. Great work that I am sure will continue for may years to come. Steve & Rosalie Stephens More
Excellent! Best Car buying experience I've had in a long time. In, Out and Done in hour and half. Eric and Nicole were very professional. Will buy my next car from them. time. In, Out and Done in hour and half. Eric and Nicole were very professional. Will buy my next car from them. More