Park Place Lexus Plano

Jimmy was a real pleasure to deal with. He took time to listen to our needs and review vehicle options and test drive a car. The pricing negotiations were fare, painless and with very reasonable financing listen to our needs and review vehicle options and test drive a car. The pricing negotiations were fare, painless and with very reasonable financing options too. I would recommend working with Jimmy and will certainly return to Park Place and request Jimmy for future purchases. I wish all sales representatives were this professional. More

We have been planning to buy a pre-owned or new Lexus since our 2001 LS-430 was 10 years old and has 197,000 miles However, we had not planned to buy one until 2012 but with the high mileage and our since our 2001 LS-430 was 10 years old and has 197,000 miles However, we had not planned to buy one until 2012 but with the high mileage and our business requiring that I drive all over Texas and Oklahoma oil patch, Rosalie my wife convinced me we needed to go ahead and buy another Lexus (there was never a doubt that it would not be a Lexus0 and we went over this past Friday evening October 14th and bought a dream of a lifetime car, a Lexus 460LS which I cant wait to get on a road trip. Josh Smith had suggested I talk with Jeff Hall in pre-owned since we were leaning that way but when Jeff took us over to look at the new cars or in this case a, "program car" that the management had driven, it was an easy decision to get the black beauty. Jeff instantly won over Rosalie my wife with his easy going style, not being pushy or anxious but taking time to walk us through every step of the way until we signed on the bottom line and drove off in a new car which, we will surely use for many years in our business and personally. What can you cay when the treatment you receive has been outstanding at every turn, you can only say this entire Lexus Team as it systemically built in to treat the customer as they are, a valuable asset without which nobody gets paid. We now are looking at buying Rosalie a Lexus sometime next year. She has a 2006 Cadillac DTS and is now making the switch to Lexus and more importantly, Park Place Lexus where she will be treated like the Queen she is Thanks to Jeff Hall for helping us get a new car, to Jeff Smith who continues to be our service advisor and takes excellent care of us and to a new friend we met, Nichole who took care of the financing for us. Great work that I am sure will continue for may years to come. Steve & Rosalie Stephens More

Excellent! Best Car buying experience I've had in a long time. In, Out and Done in hour and half. Eric and Nicole were very professional. Will buy my next car from them. time. In, Out and Done in hour and half. Eric and Nicole were very professional. Will buy my next car from them. More

Scott Miller was just a pleasure to work with! I never would have imagined the experience I went through during the search and purchase of my new car. The service he provided was phenomenal! I really appr would have imagined the experience I went through during the search and purchase of my new car. The service he provided was phenomenal! I really appreciated the fact that he wasn't pushy and aggressive, as what I thought a sales person would be. He was very helpful and very kind. He followed up with me like he said he would and stuck to his word. If he didn't know something he made sure to find the answer for me. All in all, I was really amazed by the whole process. Nicole Roshto in financing was a pleasure to speak to too! She was very knowledgeable and put me at ease, especially during such a nerve wracking moment! I appreciate how she was very open to questions and explained things in detail when I didn't know anything. The attitude from both of these individuals was outstanding! Even though I didn't buy a Lexus, my experience there was pure satisfaction. Thank you!!! More

Adi was a pleasure to work with. He followed up on every question I asked and made sure the answers were clear. He was very friendly and made buying this car a very pleasent experience--probably the best ca question I asked and made sure the answers were clear. He was very friendly and made buying this car a very pleasent experience--probably the best car buying experience I have had todate. He has been very diligent with checking in to see if everything is as expect. He will be the first call I make when I'm ready to purchase another car. More

It is truly a pleasure to do business with Park Place Lexus. This is our 10th or 11th Lexus with the majority purchased through Park Place. We know we will get a fair price for our trade-in and a good Lexus. This is our 10th or 11th Lexus with the majority purchased through Park Place. We know we will get a fair price for our trade-in and a good price on our purchase. The staff is always friendly whether or not we are dealing directly with them or not. We followed Keith Martin from Park Place Grapevine to the Plano dealership and he continues to treat us right. Tony Acosta is knowledgable and friendly. He goes out of his way to make our buying experience pleasant. Nicole finishes our transactions in a friendly and professional manner. More

Salesman was knowledgeable and accommodating. Inventory was sufficient to give many choices. Salesman explained available warranties. Closing was fast and competent. Environment is pleasing and inviting. was sufficient to give many choices. Salesman explained available warranties. Closing was fast and competent. Environment is pleasing and inviting. More

Kelli was an awesome sales representative. She knew that I knew what I wanted. When the car matched my requirements, she was able to make the actual purchasing process unbelievably smooth, almost TOO easy. I knew what I wanted. When the car matched my requirements, she was able to make the actual purchasing process unbelievably smooth, almost TOO easy. Then, the Service group got the car prepped for delivery. I scheduled an appointment for tinting and that process was also smooth. I also received 2 quotes - requested - for optional add-ons. I probably will choose one of them. More

Enjoyed working with Jeff Hall who bent over backwards to make my selection and buying experience enjoyable and pressure free. Jeff went out of his way to help me consider all my options on buying versus le make my selection and buying experience enjoyable and pressure free. Jeff went out of his way to help me consider all my options on buying versus leasing and helped me understand the price differentials on various models so I could make an informed decision. Excellent service - professionally delivered. More

Great service, no pressure, Jason made our experience a very positive one once again. It was the best and most stress-free car shopping experience we ever had. I would highly recommend Park Place as well very positive one once again. It was the best and most stress-free car shopping experience we ever had. I would highly recommend Park Place as well as my sales person, Jason Huber. More