Park Place Lexus Plano

Jason Huber and Kai Peterson are true professionals and made the experience of buying a new car 100% enjoyable! Jason's knowledge of the car and handling of the overall deal was done with great integrity.. made the experience of buying a new car 100% enjoyable! Jason's knowledge of the car and handling of the overall deal was done with great integrity...he came across with a great sense of honesty and credibility which made me feel great about doing business with him and at this dealership. I manage a $300M business and wished all the profiles of my people were more like Jason. Kai was the most knowledgeable and personable F&I guy I've ever dealt with. He answered all questions with great knowledge and professionalism and made the financing end very enjoyable. These are first class professionals that obviously work for a first class operation! More

Jeff Hauptstueck,our salesperson,was a pleasure to work with. He was not pushy,and allowed us to make our own decisions.Lot's of integrity.This was our 2nd purchase from Park Place Lexus,and will not be ou with. He was not pushy,and allowed us to make our own decisions.Lot's of integrity.This was our 2nd purchase from Park Place Lexus,and will not be our last.When you buy a quality car,you want a quality dealership and a quality sales person.We feel we got both at Park Place Lexus.We can see how they won the Malcolm Baldrige National Quality award.Jeff Hauptstueck truely was an "expert in excellence".Joe and Susan D More

Park Place Lexus makes sure their customers feel like part of a family. Everyone there has an open door policy and they actually want to know and get involved if there are any issues -- great or small. part of a family. Everyone there has an open door policy and they actually want to know and get involved if there are any issues -- great or small. This was our third Lexus purchase and we feel blessed to have a dealership like Park Place to give our business to. To everyone at Park Place Lexus -- thank you for all that you do! More

This is my first Lexus after owning an Acura TL for over 12 years and was apprehensive at first to switch over to a Lexus being an extremely satisfied owner of an Acura (service - Acura Of Princeton, NJ). 12 years and was apprehensive at first to switch over to a Lexus being an extremely satisfied owner of an Acura (service - Acura Of Princeton, NJ). The people at Park Place Plano Lexus were extremely friendly and helpful during my visit there in October 2011. Since most of my inquiry was over the internet I dealt with Brian Safianow. Brian was extremely helpful in explaining all the features of the Lexus ES350 and provided great information on the competitors (Infinity, Acura) that I was also considering. I was also able to take a test drive on both local roads and the PGBT for a considerable distance which helped me to make an informed decision. The features and luxurious interior of the Lexus far exceeded Acura and Infinity for the price. Brian was very forthcoming with any details that I requested and always ensured that it was indeed the information I was looking for. On the day of the vehicle delivery Brian made sure to stay back and explain all the features from the Audio system to the Navigation system and blue tooth setup and destination assist to make sure that I understood and was comfortable with the features. A couple of weeks later he both emailed/called back to follow up to make sure if everything was okay and offered to go over the features again. I would definitely recommend Park Place Lexus of Plano if they are looking a great car buying/leasing hassle-free experience. I know I would go back to them for my next car purchase. I don't think any other dealership can match their level of service and professionalism. PS: I just had my 1K mile service done (after sales service is extremely important to me) and the professionalism and courteousness of the service department personnel is both refreshing and second to none! More

Overall, great experience. Adi was friendly and showed me cars exactly meeting my expectations. The entire team was patient with me and my 3 year Snow White daughter. Thanks! cars exactly meeting my expectations. The entire team was patient with me and my 3 year Snow White daughter. Thanks! More

The whole buying experience was awesome. Very professional salesperson, Shay Crathers, did an excellent job of reviewing options for me and made herself avaliable twice in one day to let me drive professional salesperson, Shay Crathers, did an excellent job of reviewing options for me and made herself avaliable twice in one day to let me drive the car twice. The whole process was hassel free and informative. The manager and finance people we worked with were very helpful. All in all it was a win / win situation. And I love my new car. Thanks, Camille Hodges Hays More

This purchase was my fourth Lexus vehicle. I have worked with Lexus dealers in four states and have always been impressed with the Lexus service quality and attitude. Every contact with Park Place Lexus thr with Lexus dealers in four states and have always been impressed with the Lexus service quality and attitude. Every contact with Park Place Lexus throughout the sales process was very pleasurable. The sales associate was top-notch, gracious and so helpful. The showroom and service departments are impressive. Thank you for a great experience. More

I had a great experience at Park Place Lexus in Plano. The whole deal was explained and done quickly, which I really enjoyed. Robert and Judy made me feel as if I were their only client, special. The whole deal was explained and done quickly, which I really enjoyed. Robert and Judy made me feel as if I were their only client, special. More

It was our pleasure to work with Mr. Tony Acosta. He made the whole process so easy and guided us to what we were looking for rather than enforce the sale on us. My best experience in buying a car so far. He the whole process so easy and guided us to what we were looking for rather than enforce the sale on us. My best experience in buying a car so far. He fulfilled every demand we made with a smile. More

I rated this dealership a 5 because the service I received was an experience like none other in all my years of car buying. My telephone inquiry was returned and the car was waiting for me to test dr received was an experience like none other in all my years of car buying. My telephone inquiry was returned and the car was waiting for me to test drive. I was greeted immediately upon entering the dealership. My questions were answered and I didn't feel rushed. I also feel I purchased a reliable vehicle that will retain its value in the years to come. The fact that the car I purchased was originally purchased by Park Place and serviced there was a bonus. More