Park Place Lexus Plano
Plano, TX
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Shay did an exceptional job in working with us on our new RX350. We looked at several different models and decided on the RX350. She took the time to explain all of the features and layout of the vehicle and RX350. We looked at several different models and decided on the RX350. She took the time to explain all of the features and layout of the vehicle and answer all my questions. Her follow up after the sale has been outstanding as well. I would recommend Shay to my friends and family. More
I contacted this dealer via email about a car that was advertised online and within a couple hours, I was contacted by a salesman (Herb), who was able to show me that car the same day. Although the car d advertised online and within a couple hours, I was contacted by a salesman (Herb), who was able to show me that car the same day. Although the car didn't have everything I wanted, I gave Herb the details and he found me another car within a couple days. He was always following up with me to make sure I had all the information I needed to make a good decision. Everyone that I have met at this dealer has been pleasant and you all really put the customer first. I could go on and on, because this was the best experience I have ever had ( I have purchased 8 cars over the last 22 years). More
This is absolutely the best dealership I have even seen. I had a great experience of leasing a car with them. They are very nice to me. I particularly appreciate Brian's help on my car. He is just fabulous. I had a great experience of leasing a car with them. They are very nice to me. I particularly appreciate Brian's help on my car. He is just fabulous. I highly recommend them if you want to buy or lease a Lexus. More
This is my 3rd Lexus; however, the other two were purchased in Austin. My daughter and son-in-law, Susanne and Chris Nieman purchased a Lexus from you recently and they gave you a high recommendation purchased in Austin. My daughter and son-in-law, Susanne and Chris Nieman purchased a Lexus from you recently and they gave you a high recommendation---I see why. First of all, the staff was very friendly when we first entered your store...Carl was very personable, yet professional. His knowledge and experience was definitely a factor in our decision. After talking with two other Lexus dealers, Carl was able to meet their price and give us the satisfaction that we were making a wise choice by selecting Park Place of Plano. Also, a factor in our decision was the promp attention exhibited by Carl. The overall experience was great. We really appreciate the attention and assistance of Carl and we will highly recommend him to any of our friends. Thank you! More
My Lexus was totaled in an accident. I came to find a replacement. I met Tony and he sold me a used car. He furnished complete records of all servicing of this car for its entire history. I found him to replacement. I met Tony and he sold me a used car. He furnished complete records of all servicing of this car for its entire history. I found him to be honest, sincere, friendly and anxious to be of help.He handled the sale with courteous and sincere desire to be fair and honest. More
Excellent car buying experience! This was by far the easiest car purchase I ever made. The purchase was smooth and the financing was quick and efficient. Thanks again! easiest car purchase I ever made. The purchase was smooth and the financing was quick and efficient. Thanks again! More
The entire experience was professional, friendly, fair and comfortable in purchasing a car. The ease of the actual purchase was smooth and not time consuming, and all personnel involved from the salesman and comfortable in purchasing a car. The ease of the actual purchase was smooth and not time consuming, and all personnel involved from the salesman to the service manager to the girl handling the purchase made us feel welcome as a guest and buyer. I was surprised that our pricing was so fair. The entire experience was one that makes us want to recommend Park Place. We will buy there again and let our friends know this is the only place to shop if you want to purchase a Lexus. More
The best experience in purchasing a car from a dealership thanks to Rat Vannozzi , First he asked if we have worked with someone before there, we did purchased Vehicle from Kenny 4 years ago and we let him k thanks to Rat Vannozzi , First he asked if we have worked with someone before there, we did purchased Vehicle from Kenny 4 years ago and we let him know, he went back and tell Kenny that his customers here (not a lot of sales people would do that), then he found for us exactly what we want (The new ES 350 – Black with black interior), he never pushed us to buy, or buy a used car. We all know that used cars sales pay more commission. Thank you Pat. Vladimir and Jennifer More
Once again Park Place has provided stellar service. After emailing Joel Pechauer about my upcoming end of lease, he got back to me immediately and provided me detailed information on pricing. He also was abl emailing Joel Pechauer about my upcoming end of lease, he got back to me immediately and provided me detailed information on pricing. He also was able accommodate my tight schedule while still providing the highest level of experience. I look forward to dealing with Park Place again in the future. More
My visit and dealings with park place Plano were excellent. Both our sale man, Jeff Hall and Kai, loan manager made the experience pleasurable. Everyone treated us with respect and honesty. Wonderf excellent. Both our sale man, Jeff Hall and Kai, loan manager made the experience pleasurable. Everyone treated us with respect and honesty. Wonderful service. More