Park Place Lexus Plano

The salesman at Park Place was knowledgable, friendly, honest, and open with us , and he was never pushy or deceptive. I never felt like I was being manipulated or forced to make choices I did not want honest, and open with us , and he was never pushy or deceptive. I never felt like I was being manipulated or forced to make choices I did not want to make. This is also true of the business manager. Both gentlemen were always honest and forthright with us and treated us as valued customers from the very beginning! This was beyond a doubt the easiest buying experience I have ever had! Thank you. Your product sells itself, but your courtesy and care make owning a Lexus even better!! More

I am a current Lexus owner and I was car shopping for my daughter. We went to Park Place to look at preowned vehicles. We decided just to pick up some brochures on different models in the new show room an daughter. We went to Park Place to look at preowned vehicles. We decided just to pick up some brochures on different models in the new show room and that's were we met Shay Crathers. She was very personable and pleasant. I was very impressed and pleased with the service we received from her. I was pleasantly surprised that Shay took the time to focus her time and attention on both of us. The car selection was ultimately my daughter's choice and Shay helped her make a very informed decision. After working with my daughter and answering her questions, Shay worked with me on reaching a suitable purchase agreement. When the car was ready for pickup Shay took the time to walk my daughter through all of the controls and operation of her new 250HS. I was so pleased with the service and attention that I took my GX470 to Park Place the next week for servicing and I had bought it from another dealership. Shay is the reason we bought a new Lexus for my daughter and she is the reason I will continue doing business at Park Place Lexus. More

This was our first experience with your dealership. We were so pleased with the friendliness and the courtesies extended to us. Your saleman, Pat, made the whole experience very pleasant. We left there w were so pleased with the friendliness and the courtesies extended to us. Your saleman, Pat, made the whole experience very pleasant. We left there with a great feeling about our choice of a vehicle and the deal that we made. Definitely a first class dealership! More

This is my third purchase at Park Place Lexus and each time has been flawless. They are friendly, easy to work with, competitive on price and have a great inventory. The process was just under 1.5 hours i time has been flawless. They are friendly, easy to work with, competitive on price and have a great inventory. The process was just under 1.5 hours in the dealership (approx, 1 hour worth of time prior, via email). Service experiences (I've only dealt with routine service and a gas station accidentally switching diesel for unleaded), are perfect, with loaners always. Communication is excellent and everything is always on-time, on-estimate. More

We are repeat customers at Park place Lexus. We had a very pleasant experience when purchasing our new car. Everyone was extremely friendly and very professional. very pleasant experience when purchasing our new car. Everyone was extremely friendly and very professional. More

The only downside to my experience was the length of time I was sitting and waiting. Driving multiple cars was fast and easy. Tony and Jeff could both answer all my questions about the cars without having to I was sitting and waiting. Driving multiple cars was fast and easy. Tony and Jeff could both answer all my questions about the cars without having to look anything up. And once I had chosen a car and was back with finance I had a great experience with Nicole... She answered all my questions and worked hard to get the price and financing where I wanted it to be! In between finding the car I bought and meeting with finance was a 4 hour wait where I even left the dealership and had to return later. Even with the extreme wait time, I would highly recommend this dealership, specifically working with Tony and Nicole. More

Great Staff and they make you feel welcome. This is my second car from this dealer and they will get my next buy after the end of the sceond quarter of 2012. second car from this dealer and they will get my next buy after the end of the sceond quarter of 2012. More

We came to Park Place to look at used certified SUVs. Pat Vannozzi was great to work with and helped us tremendously. We found a used RX that we wanted but it was sold a few minutes earlier than when we deci Vannozzi was great to work with and helped us tremendously. We found a used RX that we wanted but it was sold a few minutes earlier than when we decided. Pat helped us through new cars to find the same vehicle but a new 2012 and we purchased it instead. I cannot say enough about how much Pat made our purchase enjoyable. More

My husband and I agree that neither of us has ever enjoyed buying a car as much as we did when working with Blaze and Park Place Lexus. We were not their "typical" clients, buying a hybrid and having enjoyed buying a car as much as we did when working with Blaze and Park Place Lexus. We were not their "typical" clients, buying a hybrid and having never bought a luxury car before. We felt like part of the "family" from beginning to end, got an outstanding deal, and LOVE our car. Blaze was an absolute pleasure and made buying a car fun, which we never knew was possible! Whenever we are in need of a car, we will ALWAYS go to Park Place first, no doubt about it. Great people, great experience. Thank you so much! More

Jason was an excellent sales rep. Patient, curteous and willing to work to get me a good deal. I don't know if I received the best deal possible, so I am giving price a "4." Felt like the dealership was ma willing to work to get me a good deal. I don't know if I received the best deal possible, so I am giving price a "4." Felt like the dealership was making too much money off the deal. Overall, a very satisfactory experience with friendly sales staff and the folks I met in the back of the house (the service department), also friendly, willing to assist me and happy to meet me. I did not experience an phony backslapping like at other dealerships. Everyone appeared to be very sincere. More