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Park Place Lexus Plano
Plano, TX
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Tony Acosta is wonderful! He made the entire process Tony Acosta is wonderful! He made the entire process easy and seamless. I love the Dealership because they have thought of every comfort to the cust Tony Acosta is wonderful! He made the entire process easy and seamless. I love the Dealership because they have thought of every comfort to the customer! Nicole Roshto was so pleasant to have taking care of my financial needs it was a pleasure!I feel like family.Thank you. So pleased!! Rosemary Schlesinger More
Serv advisor Andy played a major role in my buying a CTh instead of a Prius, which I had already planned to do. Also had occasion to work with Serv advisor Richard when Andy was off. Both men put you at e instead of a Prius, which I had already planned to do. Also had occasion to work with Serv advisor Richard when Andy was off. Both men put you at ease & immediately Let you know they have ability to handle your concern or problem. Fri I just drove in w/o Appt & asked young man that met me If he could pair my iPod thru Bluetooth for me & he did. The Cust Serv is very important to me & was a big part of my decision to buy another Lexus. More
I wanted a hybrid SUV and found a Highlander at Park Place. Jerald was very informative and not pushy. I feel the price could have been a bit lower, but I bought it anyway. Everyone was pleasant to dea Place. Jerald was very informative and not pushy. I feel the price could have been a bit lower, but I bought it anyway. Everyone was pleasant to deal with, which is why I bought from Park Place. More
I had searched for a Madador Red Mica Lexus RX 350 and had visited other dealerships that did not have this color nor did they act like they wanted to find one for me. I spoke with Herb at Park Place Lex had visited other dealerships that did not have this color nor did they act like they wanted to find one for me. I spoke with Herb at Park Place Lexus and he had one for me at the dealership and we drove to Plano from Corsicana, Texas and sealed the deal with Herb that evening. Herb was very patient and knowledgable about the car and dealership itself. I would definitely recommend this salesman and dealership to anyone searching for a vehicle. More
Jimmy Bryan sold my wife a new Red RX350 and it was delivered right after the first of the year. We went back in to get the license plares and I saw a new blue IS250 sitting on the showroom floor on T delivered right after the first of the year. We went back in to get the license plares and I saw a new blue IS250 sitting on the showroom floor on Tuesday and closed the deal on Friday - drove it home with the top down. Jimmy was great or I would not have bought either vehicle. He was friendly, efficient and knew his product. He made the purchases enjoyable. If you go to Plano Park Place, ask for Jimmy. More
Scott Miller was fantastic! He showed us the car we wanted but also helped us by finding the other vehicle we were considering, Mercedes S550, and test drove both. Hands down the Lexus decision was ea wanted but also helped us by finding the other vehicle we were considering, Mercedes S550, and test drove both. Hands down the Lexus decision was easy. Scott was first class from beginning to end - he finessed all the details and that was nice. Jason Feuerberg was great as well. I'll buy from Park Place again! Dan More
Chris and Taylor were EXCEPTIONAL. The whole experience was quick and flawless. Pricing was great, service was terrific. We shopped other makes,models,dealerships none can compare to this place. We ha was quick and flawless. Pricing was great, service was terrific. We shopped other makes,models,dealerships none can compare to this place. We have never had such an easy and wonderful experience purchasing a new car before. Thank u, thank u. More
Brian Safianow’s impeccable service will make you keep coming back for more. Prior to our most recent purchase, we explored other options at local dealerships. It ultimately came down to the excellent c coming back for more. Prior to our most recent purchase, we explored other options at local dealerships. It ultimately came down to the excellent customer service we have experienced with Brian in the past. We just made our third purchase with Brian and also had the pleasure of working with Darren Wagoner during this transaction. Brian Safianow and Darren Wagoner’s professionalism and knowledge make a car buying experience an easy one. More
Jeff was a very easy salesman to work with. I would characterize his professionalism by saying he was very responsive to my questions and concerns, thorough, polite, knowledgeable, courteous and prompt characterize his professionalism by saying he was very responsive to my questions and concerns, thorough, polite, knowledgeable, courteous and prompt. He surpassed my expectations and is an asset to this dealership. I would highly recommend Jeff to friends of mine who are in the market to buy a Lexus. More
Chris Brunner's name was given to me as a referral from a friend. I had been shopping on line for a Lexus ES350 for several months. Set an appointment with Chris and arrived @ Park Place Lexus before New Yea friend. I had been shopping on line for a Lexus ES350 for several months. Set an appointment with Chris and arrived @ Park Place Lexus before New Year's. (I live 120 miles away) Was immediately greeted by the friendly receptionist and only was a very few minutes before I met Chris. He directed me to one of his top Sales & Leasing professionals, Jimmy Bryan. Jimmy did an outstanding and professional job in all areas...from test driving to giving me more information regarding the overall performance and features of the ES350 to follow up after the sale. I will tell you that I am not really crazy about going through the hassel of a new car purchase. That being said, this was the most pleasant car buying experience I have encountered. It is obvious that Park Place Lexus is focused on customer service from the minute you enter the dealership. I didn't get passed around from person to person and Jimmy didn't have those "mysterious" trips back and forth to arrive at my price. I understand the dealership has to make money and all most of us really want is a fair deal and not discover later that we got "taken to the cleaners" on pricing. Jimmy has followed up with me since my purchase and I am confident that, whenever I need service or have questions, they will be responsive and helpful. As far as the product and pricing- I feel I have made a good decision with the purchase of an outstanding product (new ES350) which will be reliable and hold resale value. I am in sales and am frequently on the road and I must have a dependable vehicle. As far as pricing, I know I received a fair price as I had done my homework. And, as I previously said, my service was and is outstanding. I would reccomend Park Place to any of my friends or clients. More