Park Place Lexus Plano

I have owned Lexus vehicles for the past 15 years and have always been provided with the best customer service at this location - both in the sales force as well as in the service department. Darren Wag have always been provided with the best customer service at this location - both in the sales force as well as in the service department. Darren Wagoner sold my husband and I our 2013 GS 350 recently. He has been great to work with and very responsive to our questions as well as emailing back and forth when we were trying to decide on which model to order. He has even offered to stay late to accommodate our schedule. He followed up and was able to locate the color and model we wanted even before it reached the United States from the factory. I look forward to working with him again when our vehicle arrives. More

Shay Crathers is an exceptional sales person and an intelligent, high charactered individual. I will seek her out for each purchase I make in the future and will give her the highest recommendation to intelligent, high charactered individual. I will seek her out for each purchase I make in the future and will give her the highest recommendation to others who are in the market. More

My husband and I had a very positive experience both days we were at Park Place Lexus. Pat explained the car in detail, encourged us to drive as many as we wanted and told us all about the wonderful dealers we were at Park Place Lexus. Pat explained the car in detail, encourged us to drive as many as we wanted and told us all about the wonderful dealership that he works for. He made us feel comfortable in the car-buying process and we felt like he listened to us. That is rare. Park Place Lexus has a great reputation from friends, but we went because of a car Michael saw on your web site. You have your bases covered in the market place with the Internet and others who have been to your business. Thank you for making what I dreaded a happy experience. I will definitely recommend Pat to my friends who are shopping for a car. More

Customer service is superior. They pay attention to details, and that's what sets them apart. I can trust I will get a quality product. details, and that's what sets them apart. I can trust I will get a quality product. More

Darren was great. He is helpful, and always willing to answer my questions. Even after driving off the lot, he called to check and make sure I didn't have any questions about my new car. I couldn't imagin answer my questions. Even after driving off the lot, he called to check and make sure I didn't have any questions about my new car. I couldn't imagine a better representative of Lexus quality. Thank you Darren. More

I love Park Place Lexus. Of course I wanted the deal to be a lower price since I am retired but I LOVE MY NEW LEXUS and everyone was great! I already recommended you to a neighbor who bought a car just be be a lower price since I am retired but I LOVE MY NEW LEXUS and everyone was great! I already recommended you to a neighbor who bought a car just before me. Thank you! More

The dealer ship was super nice and all the staff was very helpful and had a sense of urgentcy and Kelli Hanson was very good sales lady she worked very hard for me to get me the most for my trade and even lo helpful and had a sense of urgentcy and Kelli Hanson was very good sales lady she worked very hard for me to get me the most for my trade and even lowered the price of their car to help me get where I needed to be great place to buy and I will be back for my next Lexus More

The salesman was EXTREMELY helpful and not pushy.My only complaint was the 2 hour wait to get to financing.After the wait Nicole in financing was absolutely WONDERFUL,HELPFUL,and FRIENDLY.I will return to t complaint was the 2 hour wait to get to financing.After the wait Nicole in financing was absolutely WONDERFUL,HELPFUL,and FRIENDLY.I will return to the dealership. More

I had an unusual experience over the last couple of days...actually enjoyed the normally dreadful car-buying process. This was due to two dealerships and specifically two salesman that knew their stuff days...actually enjoyed the normally dreadful car-buying process. This was due to two dealerships and specifically two salesman that knew their stuff, were straight shooters (or they fooled me really well), and were friendly and fun to deal with. The first was with Al Sauter (214-366-5817; asauter@parkplace.com) of Park Place Jaguar of Plano. We... were looking for a slightly used VW EOS, a cool fancy hardtop convertible, and we knew from internet looking that they had one. He showed it to us and we really liked it. Without much effort we arrived at what we felt was a fair price.We left feeling fairly certain that we would take our trade-in the next day and make a deal. The second was with Chris Collins (972-407-7025; ccollins@parkplace.com) of Park Place Lexus, also in Plano. After leaving the Jaguar dealership, we stopped at the Lexus dealership on a whim because it was on the way home and we were curious about the small sporty Lexus that they discontinued a couple of years ago, also with a convertible hardtop. We drove one and decided it wasn't for us. He mentioned that they had 2 pre-owned Volvo C70's that also had the hardtop convertible, so we looked at them, drove one and really liked it as well as the VW EOS. Again, we got to within a few hundred dollars of what I felt was a good price. Since the dealership was about to close for the evening, we left having been assured that we would probably be able to close the gap the next day. After stopping at both dealerships the next day with our trade-in, getting a fair value from each, and arriving at a good "final deal" with each, we decided on the Volvo and are driving it happily ever after. The point of this post is to thank and applaud both of these two car salesmen. I haven't had the confidence and comfort dealing with the car buying experience for over 25 years when I used to buy from a guy named Bob (can't remember the last name now) at Doran Chevrolet on LBJ. Wound up buying 5 cars from him over the years. If you're looking for a car, I HIGHLY recommend both Al and Chris. Scott Marshall, CPA More

The staff at Park Place Lexus are extremely helpful, professional, friendly, and accomodating. They make car buying and maintenance pleasant - no small feat with me! professional, friendly, and accomodating. They make car buying and maintenance pleasant - no small feat with me! More