Park Place Lexus Plano

The quality of work is amazing. They are quite very friendly with us since we set up a test drive with them. They have a lot of choice for us to choose and even after the purchase they are very helpful friendly with us since we set up a test drive with them. They have a lot of choice for us to choose and even after the purchase they are very helpful More

From the moment I stepped into the sales office until the point in time I drove away in my beautiful Rx350, I was treated professionally and courteously. My particular buying experience was hassle free. My s point in time I drove away in my beautiful Rx350, I was treated professionally and courteously. My particular buying experience was hassle free. My salesman, Adi Ali was very knowledgeable and took the time to be certain I was completely satisfied. More

Blaze was very friendly and not pushy. He was extremely helpful and easy to work with. The dealership was clean and inviting. I would recommend Blaze and Park Place. helpful and easy to work with. The dealership was clean and inviting. I would recommend Blaze and Park Place. More

Park Place Lexus offers a great product with exceptional service and competitive pricing that keep me coming back as a repeat customer. Their inventory was extensive and their pricing was as good as I foun service and competitive pricing that keep me coming back as a repeat customer. Their inventory was extensive and their pricing was as good as I found in the metroplex. More

Kelli was very helpful, followed up over the phone, was available for our appointment, brought quality offerings for us to consider, new her product line well and was very helpful in helping us make a comp available for our appointment, brought quality offerings for us to consider, new her product line well and was very helpful in helping us make a competent decision. Thank you, Ray Rinker More

Initial contact with dealer thru the internet due to distance from dealership. Anish was a pleasure to work with -- very professional, responsive and a good listener to what we expected. The deal was distance from dealership. Anish was a pleasure to work with -- very professional, responsive and a good listener to what we expected. The deal was negotiated on the phone and internet in advance of visit to dealership. The vehicle purchase process always takes longer than I wish it did, but that was no fault of Anish and I guess it is to be expected given that it is a fairly large $ expenditure! Anish was very accommodating while we were waiting and did a fabulous job of explaining the features of the vehicle and preparing me to feel comfortable to leave the dealership for a 5 hour drive in my new car. He welcomed me to call his cell or come back by with any questions. More

First class service all the way. I understand a little about how car dealerships work, but my only "complaint" is that I wish a Lexus dealership wouldn;t offer a revided price after I declined the dent zo about how car dealerships work, but my only "complaint" is that I wish a Lexus dealership wouldn;t offer a revided price after I declined the dent zone. The reduced price actually worked, since I bought it, but I wouldn;t have liked it if I bought it for full price and later found out that all I had to do to get it at half cost was to say no. I thought a Lexus dealership might be above that "tactic". But everything else was truly first class and would be proud to recommend. More

We had been to 18 different dealerships, 9 different vehicles, and at least 25 different salespersons looking for the right one. Pat Vannozzi was the first salesperson who knew more about the car we we vehicles, and at least 25 different salespersons looking for the right one. Pat Vannozzi was the first salesperson who knew more about the car we were interested in than I did (I do my research). He spent a LOT of time with us. (He only sounded like a car salesman a couple of times) We liked him, the dealership, and the Certified Pre-Owned Lexus HS 250h Hybrid...we made a deal on the first trip, and that is VERY unusual for us. When we returned to pick up the vehicle, Pat spent an hour going over every detail about our CPO Lexus. We bought a car and found a friend! We also had a great experience with Chad Voss in financing. The experience was smooth, unhurried, and we got a great rate. Absolutely no pressure, great salesman, great people, great dealership, great experience! More

My wife and I want to thank Mr. Anish Rajput for making our RX 350 purchase a pleasant experience. This is our second Lexus purchase from Park Place Lexus in 9 years. Just as the first one, then with a d our RX 350 purchase a pleasant experience. This is our second Lexus purchase from Park Place Lexus in 9 years. Just as the first one, then with a different sales consultant, we were pleasantly satisfied by the ways Mr. Rajput treated us with his professionalism until the last minute we drove the car from the dealer’s service lot. During the many email exchanges (I preferred email negotiations) in particular since we were out of state, his prompt returns with the reliable information to my inquiries were most helpful and trustworthy. When we drove to the Park Place on Saturday, the paper work was already half done and his calm demeanor immediately earned our confidence. After the paper work when he took us to the new car, his patient explanation and demonstration on the new features of the car were very helpful. He even went to my previous Lexus purchase record to find out the color code of the paintbrush and ordered one for me because I needed one to touch up for my old Lexus. And I received it in just two days via UPS. We will heartily recommend Mr. Rajput to our friends, and we commend Park Place for his outstanding professionalism, through which the negotiation and delivery were quick and pleasant. More

This is the second car I've purchased from Brian. As long as he's working for Park Place, I'll always be a customer. He always makes me feel welcome and informed. My experience with the finance depart long as he's working for Park Place, I'll always be a customer. He always makes me feel welcome and informed. My experience with the finance department wasn't quite as impressive but nonetheless, they got the job done. The finance manager missed a page in my contract so I had to return to the dealer to sign (since it was rejected by Lexus Financial). Due to the delay, my account was debited for the payment on the car I had just traded in two weeks prior. When I came back to sign and asked Kendall, the finance manager about it, he actually said it was my fault for not going online to cancel the payment...which I did...and said that Lexus would send me a check. That's it. No apology or offer to help correct the mistake. I know it will work itself out but thanks for the lack of concern, Kendall. Brian is still my hero and I'll come back for my next car as long as he's there. More