Park Place Lexus Plano

Victor and the whole staff treat us like family! This is the second car we have leased at Park Place and each time the service was outstanding the second car we have leased at Park Place and each time the service was outstanding More

It was great buying experiance overall. The sales manager is very informative and upfront and it saved lot of my time. I had my own experiencve with other lexus dealers around but this one is the best is very informative and upfront and it saved lot of my time. I had my own experiencve with other lexus dealers around but this one is the best More

From the moment I and my wife walked into the dealership we were treated with the utmost courtesy and respect. The salesperson that greeted us Michael Ruscoe was professional and took the time to explain th we were treated with the utmost courtesy and respect. The salesperson that greeted us Michael Ruscoe was professional and took the time to explain the car we were interested in and to show us all cars available on the lot. Michael also gave us a tour of the facility including the service department. Michael promptly answered all emails and made sure our purchase met our expectations. More

Jimmy Bryan was quick to offer help with all my many questions, & he gave guidance in areas that I was not even aware that I should consider. He was awesome to work with, and gave me confidence in this questions, & he gave guidance in areas that I was not even aware that I should consider. He was awesome to work with, and gave me confidence in this very significant purchase! He was cheerfully available to meet with me multiple times. Furthermore, ALL the other Park Place employees I encountered were competent, professional, and helpful...... especially so with the financial specialist who helped my husband and I get all the final papers signed. Forgive me, as I am unable to recall his name at present. Please ask Jimmy who it was we worked with. Bryan Smith (the tech. specialist) was and continues to be incredibly helpful, as well!! More

The professionalism and attention to detail by both Kenneth and Chris was outstanding. We worked through a couple of tough issues and they did it with a smile every step of the way. One the most pleasa Kenneth and Chris was outstanding. We worked through a couple of tough issues and they did it with a smile every step of the way. One the most pleasant purchase experiences I have had buying a car. More

This is the 3rd vehicle we have bought from John Pak at Park Place. Although we were in the market for a used car, Park Place had exactly what I was looking for and John helped make the process easy and f Park Place. Although we were in the market for a used car, Park Place had exactly what I was looking for and John helped make the process easy and fast. We don't even think of him as a salesperson anymore, we think of him as a friend who has our best interest in mind. Everyone at Park Place is helpful and friendly and go above and beyond to provide great service! More

I was greeted promptly. The service was fast and employees were considerate. They were responsive to my negotiations. The sales person was knowledgable. Very pleased. employees were considerate. They were responsive to my negotiations. The sales person was knowledgable. Very pleased. More

The service I received from Brian Safianow and Tony Acosta was beyond anything I'd seen from any other car dealership in my lifetime. I wanted a car with the superior quality of a Lexus, and the servic Acosta was beyond anything I'd seen from any other car dealership in my lifetime. I wanted a car with the superior quality of a Lexus, and the service I got was commensurate with that. All of my questions were answered, I felt comfortable, not pressured, and I know they worked extremely hard to get me the best deal possible from a financial standpoint. They couldn't have made me feel more special or welcome. As a first-time Lexus buyer (or even shopper), I didn't know what to expect, but they made me feel as if I were a long-standing customer whose loyalty they valued. I'll definitely be talking to these guys first for my next car purchase. More

Our family has purchased four vehicles from this dealership in the past 11 years. Our experiences have always been pleasant and we do not hesitate to recommend them to our friends. We think the s dealership in the past 11 years. Our experiences have always been pleasant and we do not hesitate to recommend them to our friends. We think the service area is the prime factor for our satisfaction. Our service manager, Brian Black, is a true professional who embodies the utmost in customer service. He is a great representative for the dealership and makes our interractions as pleasant as possible. We like the brand and this dealership. We have a choice and we choose Park Place. More

I was looking for a used Jaguar and Tony convinced me to buy a Lexus. I love the roominess of the car and the drive. Very pleasant experience. buy a Lexus. I love the roominess of the car and the drive. Very pleasant experience. More