Park Place Lexus Plano

This was our best car buying experience ever.Dean This was our best car buying experience ever. Dean McCaskill was extremely professional. We made an appointment to meet with him and look at severa This was our best car buying experience ever. Dean McCaskill was extremely professional. We made an appointment to meet with him and look at several different models. He had them ready to go and was knowledgeable and well prepared for our visit, demonstrating all the various features and answering all our questions. Even after our initial visit, Dean was thoroughly responsive to all our questions and responded even when he was not at work. When we came in for our final decisions and negotiations, Dean did not play games. He laid everything out and we were able to easily and quickly get to a mutually agreeable price. Even after the purchase, Dean spent over an hour with us going over all the features again and helping us set up all the various user settings. Dean is pleasant and easy to deal with. We will be referring all our friends to Park Place Lexus and to Dean and plan to go back to him when we need another car. More

I'm writing this review on salesman Gabriel. Far and away the best salesman I've ever worked with. He was very polite and professional from beginning to end. He worked on this deal for at least a solid week the best salesman I've ever worked with. He was very polite and professional from beginning to end. He worked on this deal for at least a solid week and was completely honest throughout the entire deal. All this being with me out of state. He didn't try to get me into a different vehicle like others do to make a deal work. No he got me into the one I wanted. I just wanted to express my appreciation to him and suggest others should take notes and strive to be like him. More

Ken Madrid handled all the negotiations and paperwork for me and he was GREAT to work with. The overall experience at the dealership was great. me and he was GREAT to work with. The overall experience at the dealership was great. More

Great service and very organized. I felt like they were honest, trustworthy, and direct. They worked within the parameters I gave and didn't try to take me out of my comfort zone. honest, trustworthy, and direct. They worked within the parameters I gave and didn't try to take me out of my comfort zone. More

Highly recommend shopping at Park Place and letting Herb take you thru the car-buying experience. Excellent service and feel like a valued customer, even after the sale. There was no pressure, no tricks, no take you thru the car-buying experience. Excellent service and feel like a valued customer, even after the sale. There was no pressure, no tricks, no haggling. Easiest buying experience ever! We worked with Herb only, which is different from other places, but very much the way it should be done. More

Paul was great. Very knowledgeable and helpful. Answered all of our questions and steered us in the right direction without any pressure. Thank you Paul. All other staff was very friendly and helpful. all of our questions and steered us in the right direction without any pressure. Thank you Paul. All other staff was very friendly and helpful. More

Excellent communication, strong follow up to all my questions. I would highly recommend Lexus Park Place. The service was great. Don was very attentive to our needs. questions. I would highly recommend Lexus Park Place. The service was great. Don was very attentive to our needs. More

The process was effort free from start to finish. Ken Madrid was very knowledgeable and did a excellent job. I would recommend this dealership and Ken to anyone looking for a vehicle. Madrid was very knowledgeable and did a excellent job. I would recommend this dealership and Ken to anyone looking for a vehicle. More

Very efficient I sent in a request on a particular vehicle using the Park Place website. I had a car the same day! I was already a Lexus owner, so I really didn't ha I sent in a request on a particular vehicle using the Park Place website. I had a car the same day! I was already a Lexus owner, so I really didn't have the need to drive the car I wanted. Bill found my request; called me first thing in the morning; and after a few calls and texts, he was delivering my vehicle to me the same evening. So efficient; friendly and no hassling! Best car purchase experience! I love technology when it comes to this kind of stuff. More

The best experience EVER! I had never enjoyed buying a car as much as I did buying my new Lexus! Not only am I in love with the car, but Dean was the BEST salesman I've ever wo I had never enjoyed buying a car as much as I did buying my new Lexus! Not only am I in love with the car, but Dean was the BEST salesman I've ever worked with. His knowledge, experience, customer service, and fun attitude, made it an incredible experience! Everything ran super smoothly, and he didn't miss a detail. From the moment he answered my call, he was IT - I was sold! Extremely professional, amiable and, above all, patient. Dean McCaskill is my Car Salesman ... for life! Thank you, Dean!! More