Back

Park Place Lexus Plano

Plano, TX

4.8
3,245 Reviews

6785 Dallas Pkwy

Plano, TX

75024

Directions

By Type

Showing 3,245 reviews

November 02, 2020

I bought my Lexus from John Pak last year!!! It was one of the best experiences buying a car. Go buy a car from John! I will be back for my next car. More

by NinaDay360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pak
Jan 05, 2021 -

Park Place Lexus Plano responded

:-) Wow! Thank you for rating us so many stars!

October 30, 2020

Mark Bukovich helped us lease a Lexus. He was very helpful and enjoyable, and we felt safe with him as our salesman. He also helped us save time doing the paperwork. We would recommend him to anyone w More

by PETEABBOTT5904
Recommend Dealer
Yes
Employees Worked With
Mark Bukovich
Jan 05, 2021 -

Park Place Lexus Plano responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

October 08, 2020

It was a pleasure to work with Mark. He was professional, friendly and organized. I would definitely work with him again. He made the entire process painless. More

by PATSYEWARD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bukovich
Jan 05, 2021 -

Park Place Lexus Plano responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

October 08, 2020

Mark was amazing!! He never made us feel rushed or pressured and was patient with our toddler who tagged along. We highly recommend him. Buying a car can be so stressful and he made it easy! More

by ALYSSALEVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bukovich
Jan 05, 2021 -

Park Place Lexus Plano responded

Hi, thank you for taking the time to rate us! You really made our day today.

October 08, 2020

A sales and service experience simply couldn't be any better! Efficient, good follow-up, courteous service and a product that is unsurpassed. We've bought several cars with Park Place Lexus and will con More

by JOEL.ROFFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bukovich
Jan 05, 2021 -

Park Place Lexus Plano responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

October 08, 2020

Mark Bukovich could not have been better. He is efficient, knowledgeable, professional and courteous. The follow up with the title and car license tags came very quickly. He answered all of my ques More

by SUSANBrokaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bukovich
Jan 05, 2021 -

Park Place Lexus Plano responded

Thank you SUSANBrokaw! We hope to be of service to you again!

September 28, 2020

Bought 2017 Lexus RX350 and prepaid maintenance from Park Place Lexus, had 25,000 mile checkup and needed new tires, tires were rated for 60,000 miles. Got new tires on my own, they discovered problems with More

by pod1619
Customer Service
Recommend Dealer
No
Employees Worked With
Richard Russell
Sep 29, 2020 -

Park Place Lexus Plano responded

Hi there! I am very sorry to hear of your experience and appreciate you bringing it to my attention. The experience you have described is unacceptable and as such I would appreciate the opportunity to further discuss your experience and personally work to restore your trust. If you wouldn't mind reaching out to us at social@parkplace.com with your name, phone#, and email, we would love to set up a time to have a Manager call you at your convenience and sort through this. Thank you, and again, we severely apologize for this poor experience.

September 11, 2020

Dean is the best ever. This is the third Lexus for us! Dean is intelligent, kind, and helpful! Great guy!! We will recommend him to our friends. More

by Mary&Dean
Recommend Dealer
Yes
Employees Worked With
Dean McCaskill
September 08, 2020

It just took too long to do the purchase even if they had all the paperwork ready from before .Anytime we come here it takes more than 4 hrs to get things going. More

by Munira Yusuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Boskowicz, Dean McCaskill
August 29, 2020

Great car buying experience; this is our 3rd ES350 from this Dealer and this salesman. We will go back again when we are in the market for our next car! More

by Bill & Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Wood
...
28
...