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Park Place Lexus Plano

Plano, TX

4.8
3,245 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,245 reviews

March 15, 2021

Dean was fantastic. His knowledge was amazing and he was very patient. The whole process at Park Place Lexus of Plano was smooth and easy. You are treated like family there. My new Lexus is definitely a More

by Kevin Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean McCaskill
Mar 16, 2021 -

Park Place Lexus Plano responded

Kevin Roberts, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

January 12, 2021

Working with Paul Kim was a pleasure. He's very knowledgeable, helpful, a no-pressure kind of guy. You can tell he really enjoys what he does. The whole car buying experience, from start to finis More

by smlada3815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
January 06, 2021

Got my Lexus , RX350 F sport handling at Sewell Lexus at Dallas. Must be wondering why I am posting this here. I went to park place Lexus with appointment and experience at Park Place has been one of th More

by Vivekpur134
Recommend Dealer
No
Employees Worked With
Tristan Capehart
Jan 14, 2021 -

Park Place Lexus Plano responded

Hi there, I am so sorry that this happened. I assure you that your experience does not reflect the culture and standards by which we operate. I can understand why you left and took your business elsewhere. If there is anything I can do to restore your faith in our dealership, please let me know how I may earn your trust. Thank you for bringing this to my attention. Additionally, I will share your review with the team and work to improve the client experience moving forward.

December 31, 2020

This was the best car buying experience we've ever had at Park Place Lexus. Gabriel Delgado made everything easy to understand and we felt good about our decision to buy. We even got the trade-in price that More

by dreamer1798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Delgado
Jan 05, 2021 -

Park Place Lexus Plano responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

December 26, 2020

Unbelievably pleasant experience from start to finish. They are e-commerce manager and they are new car sales men were both excellent in both finding the car and getting a competitive price. Thorough and More

by Tazman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Delgado
Dec 29, 2020 -

Park Place Lexus Plano responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

December 23, 2020

David HBuying new car can be a very pleasant experience David H Buying new car can be a very pleasant experience at Park Place Lexus especially if you had an outstanding dealer assist you. Today we bough More

by davidh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Delgado
Dec 24, 2020 -

Park Place Lexus Plano responded

davidh, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

December 04, 2020

Today we went to Park Place Lexus, to browse their selection of cars. We had the opportunity to meet Mr. Kal, who wonderfully took us out in the brisk cold weather. He kindly allowed us to take a look More

by princedani7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kal
Dec 14, 2020 -

Park Place Lexus Plano responded

princedani7, thank you again for taking the time to let us know how we did!

November 24, 2020

You feel the care and passion from him. Willing to spend time to ensure all questions are answered and piece of mind that we are getting good advise from him to make the right choice. More

by Emdrempee
Recommend Dealer
Yes
Employees Worked With
Dean McCaskill
Jan 05, 2021 -

Park Place Lexus Plano responded

Thank you Emdrempee! We hope to be of service to you again!

November 23, 2020

Martin Slattery was my service technician/representative, and there are not enough positive words to express my experience! He was so professional, accommodating, and understanding. Martin kept in contact th More

by R.G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Slattery
Jan 05, 2021 -

Park Place Lexus Plano responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

November 07, 2020

I was helped with my purchase by Herb Simonsen, I appreciate his interest in what i want, how much I could afford to pay He is a shining star for Park Place Plano More

by maebutler60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Simonsen
Jan 05, 2021 -

Park Place Lexus Plano responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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