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Park Place Lexus Plano

Plano, TX

4.8
3,245 Reviews

6785 Dallas Pkwy

Plano, TX

75024

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Showing 3,245 reviews

April 19, 2021

This was my first time buying a Lexus. Deans knowledge and service was beyond impeccable. From the moment I stepped into Lexus. Courteous and gracious. More

by wendygailanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean McCaskill
Apr 20, 2021 -

Park Place Lexus Plano responded

wendygailanderson, thanks so much for rating us so high! Be safe on the road!

Apr 20, 2021 -

Park Place Lexus Plano responded

wendygailanderson, thanks so much for rating us so high! Be safe on the road!

April 18, 2021

Great service throughout the process! He and his team were very nice to work with from start to finish! They gave us a great service with a great price and did everything very quick. More

by jeff.jannasch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Patrick Jaccar, Dean McCaskill
Apr 20, 2021 -

Park Place Lexus Plano responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

Apr 20, 2021 -

Park Place Lexus Plano responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 12, 2021

First Class dealership, like you would expect from Lexus. Clean, nicely appointed, all members are courteous and ready to help. Knowledgeable staff, up to date technology, and easy to get questions answere More

by bpurvis49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Brown
Apr 13, 2021 -

Park Place Lexus Plano responded

bpurvis49, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 04, 2021

I’ve always thought highly of this dealership as well as Lexus as a brand, however my loyalty was tested today. For the first time in years I’m considering switching brands. Maybe I will consider Sewell. I’ More

by Franklin
Customer Service
Recommend Dealer
No
Employees Worked With
Service Advisor
Apr 12, 2021 -

Park Place Lexus Plano responded

Franklin we're disappointed to learn that you are feeling this way, but we'd very much like the opportunity to get more information about your experience and address your concerns. As soon as you have a moment, please give us a call. Thank you.

April 02, 2021

Greg is outstanding in his level of assistance and knowledge and i highly recommend him to assist with new car purchases at Lexus Park Place. More

by jo87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne Standberry, Greg Ebenholtz, Tremayne Standberry
Apr 05, 2021 -

Park Place Lexus Plano responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 31, 2021

Park Place Plano removes the stress and hassle of buying a car. Choose what you want and one person will take you through the entire process. This was my best experience yet. I’ve bought from Lexus in other More

by Honestreviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Clark
Apr 05, 2021 -

Park Place Lexus Plano responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

March 30, 2021

This is the first time I've had experience with this dealership. Before arriving, I had a vehicle in mind. After entering into the dealership, I saw many, many options of vehicles and immediately start More

by mrjohns210
Recommend Dealer
Yes
Employees Worked With
The ladies who greeted me up front were very welcoming. So cool!, Dean McCaskill
Mar 31, 2021 -

Park Place Lexus Plano responded

Hello mrjohns210, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 24, 2021

This was not our first experience with Lexus, but one of the best buying experiences. I had been driving my Lexus SUV for 20 years and it was mom’s turn for a new car! I had my eye on the new LC500 conver More

by C. Motta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean McCaskill
Mar 25, 2021 -

Park Place Lexus Plano responded

Thank you! We hope to be of service to you again!

March 21, 2021

We walked in and immediately met Tracy Brown, Sales Experience Manager. He made the buying process enjoyable and stress-free. We worked with him the entire time we were at the dealership and the experi More

by Becky B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Brown
March 16, 2021

This was our first time buying a Lexus and it was the best car buying experience we have ever had. Dean was patient as we asked about many different purchasing options. He listened to our thoughts and wh More

by Joel M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean McCaskill
Mar 16, 2021 -

Park Place Lexus Plano responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

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