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Park Place Lexus Plano
Plano, TX
3,245 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 13, 2021
Nick at Park Place Lexus was great throughout my process of buying my RX 350… Very friendly and informative. I was on the fence with BMW and Lexus and I’m glad I chose the right path to hopefully a life lon of buying my RX 350… Very friendly and informative. I was on the fence with BMW and Lexus and I’m glad I chose the right path to hopefully a life long journey with Lexus..! More
by Ryan Hayes
Employees Worked With
Nick Jimenez
August 05, 2021
Tracy Brown was such a pleasure to work with! He truly made my first vehicle purchase such a breeze! I came to the Dallas area from Amarillo, Texas to look for a Toyota RAV4. I saw a 2019 Toyota RAV4 XLE made my first vehicle purchase such a breeze! I came to the Dallas area from Amarillo, Texas to look for a Toyota RAV4. I saw a 2019 Toyota RAV4 XLE Premium on their website and figured I’d drive down to check it out. As soon as we arrived at the dealership, he made us feel so welcome. Within a matter of minutes, we sat down and discussed what I was wanting. You can tell he takes pride in what he does by listening to his customers. As soon as I told him about the RAV4, he pulled it up to the front for a test drive. After that, it was easy to make a deal and have them work with me. I appreciate him and his hard work so much. Would recommend Tracy and Park Place Lexus Plano to anyone needing to purchase a vehicle! More
by Kristina A
Employees Worked With
Tracy Brown
August 01, 2021
Bought 4 cars from this dealershipCame in for 15k Bought 4 cars from this dealership Came in for 15k service, informed service advisor that I saw a nail in one of the tires. He assures me that techni Bought 4 cars from this dealership Came in for 15k service, informed service advisor that I saw a nail in one of the tires. He assures me that technician did not see any nails, so I ask him to check again. He calls me back, saying no nails, tech checked twice! I come to pick up my car, which was supposed to go through their famous MULTIPLE POINTS INSPECTION as part of the 15k service. What do I see? NAILS in not one, but 2 tires, which they supposedly checked twice, and did not find any. Not sure whether it's mechanic/technician or service advisor who was informed about the problem and assured me it's not there because "they checked multiple times" but either way, unprofessional, unreliable on so many levels. Really disappointed, it used to be wonderful service, you'd think that having 4 cars purchased & serviced at that dealership would mean something, but apparently not. Will be exploring my options elsewhere for future service. Worst of all, no one even apologized or acknowledged their mistake More
by lpril
Employees Worked With
Viktor Koleychik
August 01, 2021
Viktor is truly the best! Have leased two LEXUS with him now and both have been wonderful experiences. He is efficient, hard working and friendly. I trust him completely! now and both have been wonderful experiences. He is efficient, hard working and friendly. I trust him completely! More
by Evebeth2
Employees Worked With
Viktor Koleychik
July 30, 2021
Viktor was great, pleasant and easy to deal with and kept his word! Happy to have a new Lexus! Thanks for your patience in helping kms set up the car, Viktor! his word! Happy to have a new Lexus! Thanks for your patience in helping kms set up the car, Viktor! More
by domesticallyyours
Employees Worked With
Viktor Koleychik
July 30, 2021
I had an absolute great time leasing a car here. I called them and the receptionist hooked me up with Blake. He was very nice, listened to my requirements when other dealerships would completely ignore them, them and the receptionist hooked me up with Blake. He was very nice, listened to my requirements when other dealerships would completely ignore them, and gave me the price I wanted without any sort of haggling. Did I mention we did this all over the phone via text? All I had to do was show up to the dealership, esign some paperwork, and had the keys in my hands in under 30 minutes. Blake made the process so easy and quick. I will be back and work with him again. More
by fancynancyd
Employees Worked With
Blake Cooper
July 23, 2021
My husband and I walked into the Lexus dealership to explore different vehicle options for myself, as I have just moved to Dallas. From the very beginning we were met with excellent customer service at explore different vehicle options for myself, as I have just moved to Dallas. From the very beginning we were met with excellent customer service at the front desk; however, what exceeded every expectation that we had was the service we received from Viktor Koleychik! Being newly weds, a decision to collaboratively buy a new car looks very different than buying one independently. Viktor, being the incredible human that he is, provided us with time, no pressure and full transparency to ensure that we were able to make a sound decision. This was our first stop when we went car exploring, and we're happy to say that any other visits to dealerships were cancelled from our daily planner once we saw how wonderfully we were treated. Thank you, again, Viktor! We love our new baby! More
by Sarosh Bhojani
Employees Worked With
Viktor Koleychik
July 20, 2021
From the moment we arrived we were treated like family by Victor. He was knowledgeable, helpful and friendly. Victor went above and beyond to make us comfortable with the entire process. We got an incredible Victor. He was knowledgeable, helpful and friendly. Victor went above and beyond to make us comfortable with the entire process. We got an incredible vehicle at an incredible price and had an amazing experience doing it. More
by Jv87u2
Employees Worked With
Viktor Koleychik
July 08, 2021
Nick Jimenez is friendly/professional and the car purchasing experience was made a breeze. Will definitely recommend him to F&F. Park Place lexus has always been my top choice of lexus dealership i purchasing experience was made a breeze. Will definitely recommend him to F&F. Park Place lexus has always been my top choice of lexus dealership in the dfw area. More
by Sean
Employees Worked With
Nick Jimenez
