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Park Place Lexus Plano
Plano, TX
3,245 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 17, 2021
It was a great experience, the dealer was very helpful in every thing, he took his time explaining everything I needed to know about the vehicle and helped setting up navigation, that helped a lot. Thanks ag every thing, he took his time explaining everything I needed to know about the vehicle and helped setting up navigation, that helped a lot. Thanks again for everything. More
by Dora-valderas
Employees Worked With
Tony Acosta, Dean McCaskill
November 13, 2021
Don't bother unless you can personally be there, or maybe not... I attempted to purchase a vehicle at this dealership only to be told by sales associate Kenneth Adkins that unless I was physically there, I not... I attempted to purchase a vehicle at this dealership only to be told by sales associate Kenneth Adkins that unless I was physically there, I could not make the purchase. With all the dealerships offering online purchasing, I found this very odd. I had no problem putting down a deposit and completing the purchase but was adamantly told that due to "inventory shortage", all buyers must be present - no exceptions - and unless I could be there, there was no point in going any further. While trying to clear my schedule, and arrange a flight, the vehicle I wanted was sold, but oddly not picked up. I later received an email from the sales manager, Shawn Clary with a message of "You can now complete your purchase 100% online at parkplace.com." Really? It's a total disconnect and was a complete waste of time. I reached out to Shawn Clary to discuss my experience before writing this review. He never responded. That, to me, speaks volumes about this dealership. More
by KF
Employees Worked With
Kenneth Adkins, Shawn Clary
November 11, 2021
My husband and I purchased a 2020 Lexus RX and Jolly couldn’t have been more helpful. He was super patient and very detailed. I had been wanting this car for YEARS and it was just never the right time o couldn’t have been more helpful. He was super patient and very detailed. I had been wanting this car for YEARS and it was just never the right time or the right seller. Jolly made sure we got the best deal! He has even checked on us numerous times after our purchase which makes us feel even better about our choice. He wasn’t pushy like most salesman but yet he was more concerned with making sure we would be happy with our new “mommy car”. If you shop with Lexus at Plano be SURE to ask for Mr.Jolly! More
by tonnerica4019
Employees Worked With
Jolly George
November 07, 2021
THANK YOU JOLLY GEORGE !! This guy worked hard to help us as we were on an abbreviated time schedule. He was super responsive, upfront and honest. We buy vehicles regularly. (Usually 1-2 per year). This w us as we were on an abbreviated time schedule. He was super responsive, upfront and honest. We buy vehicles regularly. (Usually 1-2 per year). This was by far the best buying experience we've ever had. Will definitely be back to Park Place. ~ JD and Nicole Kincaid More
by JD and Nic
Employees Worked With
Jolly George
November 06, 2021
Park Place Plano is a right place to buy decent Lexus car. Jolly is helpful and professional in helping me in buying a pre-owned Lexus. The car is beautiful. car. Jolly is helpful and professional in helping me in buying a pre-owned Lexus. The car is beautiful. More
by Trang
Employees Worked With
Jolly George
October 28, 2021
The service is excellent, I went just to see options and I end up buying a great car!!! You can trust Lily to help you in your car purchase experience also If you need bilingual help she is the best! The pl I end up buying a great car!!! You can trust Lily to help you in your car purchase experience also If you need bilingual help she is the best! The place is big and luxury, they offer many drinks when you are there like coffee soda lemonade water and tea. Also they have a comfortable waiting area. More
by Ranfivious
Employees Worked With
Lilybeth Jacobson
