Park Place Lexus Grapevine

Another great experience! Shane is always professional, patient, and extremely helpful. This was my second buying experience with Shane. I’ll be back because of the superior se Shane is always professional, patient, and extremely helpful. This was my second buying experience with Shane. I’ll be back because of the superior service he always offers. More

Gold standard in the car buying experience We had difficulties getting a dealership to work with us to build our Lexus ES350 . After going through 5 dealerships that only wanted to sell what wa We had difficulties getting a dealership to work with us to build our Lexus ES350 . After going through 5 dealerships that only wanted to sell what was on their lot, I called Lexus corporate and asked why if dealerships will not work with you to build your car why do they offer that service on line. They took my information and after discussing what we where looking for referred me to Silas Tarus at Park Place Lexus in Grapevine. He listened made a few helpful suggestions and was a joy to work with, he was very patient with us. He had the factory build just what we wanted and for the price we felt was fair. He picked us up from the airport, explained all the tech and off we went. We drove back to Tulsa. This was the most professional and delightful car buying experience we have ever had. If you are seeking the same ask for Silas at Park Place Lexus in grapevine Texas, you won’t be disappointed. Thank you Silas. This was our first Lexus, and we will be back. More

Pleasant experience. I wish sales man explained more about c No pressure sales experience. Purchase was a pleasant experience. I wish the features of car were explained in more detail. Test drive can be longer. No pressure sales experience. Purchase was a pleasant experience. I wish the features of car were explained in more detail. Test drive can be longer. More

Fun at the dealership I purchased six different Lexus vehicles over the past 10 years. I always use ParkPlace and work with a great salesman, Walter O (professional, caring I purchased six different Lexus vehicles over the past 10 years. I always use ParkPlace and work with a great salesman, Walter O (professional, caring, and considerate)! More

Customer Centric The leasing experience was smooth and no stress. All items were prepared properly and I left with a 2019 ES feeling like I was in very good hands. Not The leasing experience was smooth and no stress. All items were prepared properly and I left with a 2019 ES feeling like I was in very good hands. Not only with the associate, Brian, but with Park Place Lexus. The emphasis on customer experience cannot be overstated. It exceeded expectations. More

Purchase of 2012 Lexus, with Shane Welter sales representati Shane was very detail oriented, & straight forward on all aspects of the deal. I called attention to the front floor mats That were damaged after I re Shane was very detail oriented, & straight forward on all aspects of the deal. I called attention to the front floor mats That were damaged after I returned to GEORGETOWN on 1/30/19 and he immediately responded that he would replace them. I regret causing problems for the dealership in paying off the lien on my trade in vehicle in securing the title. Thank you Shane for your sincere & complete actions in this deal. Charlie Barton More

Thankful to find Brian again We needed to get a new Lexus so we went back to the dealer in Plano where we had purchased before hoping Brian was there. He had sold us our previous We needed to get a new Lexus so we went back to the dealer in Plano where we had purchased before hoping Brian was there. He had sold us our previous Lexus's many years ago. Unfortunately, he was not there but we found out he was now located in Grapevine. The person we spoke with at Plano was no help to us. We searched Brian down, he returned our call and worked hard to get what we wanted. We needed to purchase within a couple of days and he came through for us again. Brian is an outstanding saleman. He is very professional and knowledgeable of his product and others. We were so lucky to find him again. We hope he will be around when we get ready to purchase our next Lexus!. More

Excellent experience! Joe was great! He presented good, better and best auto options to choose from, reviewing all cars within my price range. Joe is very knowledgeable, fr Joe was great! He presented good, better and best auto options to choose from, reviewing all cars within my price range. Joe is very knowledgeable, friendly and helpful. More

Wonderful experience! I cannot say enough about our experience at Park Place Lexus. Our salesman, David, was amazing. He was so pleasant and a delight to do business with. I cannot say enough about our experience at Park Place Lexus. Our salesman, David, was amazing. He was so pleasant and a delight to do business with. To be honest, I hate going to buy a car. But I have definitely changed my mind with Park Place. Their approach to sales is so non pressure. I’ll definitely be back and also recommend. More

Purchased 2 cars in December! Lexus "December to Remember" This is now the 3rd and 4th vehicle we've purchased from Josh Patel at Park Place Lexus. The buying experience is simply outstanding and I never felt This is now the 3rd and 4th vehicle we've purchased from Josh Patel at Park Place Lexus. The buying experience is simply outstanding and I never felt rushed or pushed into any decision. The majority of the process is usually handled online and so when you arrive, the experience is very streamlined. Josh is always very patient, informative and an awesome guy to work with. He will be "our guy" at Park Place for any future purchases. Thanks for making our December special, my wife loves her GS 350 and I love my RX 350. More