Park Place Lexus Grapevine
Grapevine, TX
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Brian is awesome! He made the process fun and easy! He is knowledgeable and helpful. I will buy all my new cars from him and Lexus Park Place! He made the process fun and easy! He is knowledgeable and helpful. I will buy all my new cars from him and Lexus Park Place! More
Extraordinary experience!!! How often do you walk into a dealership with an expectation of the negotiation battle about to take place? In my experience of buying and selling car How often do you walk into a dealership with an expectation of the negotiation battle about to take place? In my experience of buying and selling cars over two decades, pretty much every time. That's why I was literally astonished at the experience I had working with Brittany. She listened to every word I shared with her about what I was looking for in a car, and what I was trying to accomplish on the financial side of the transaction. She gave me multiple options, all of which were thoughtfully provided in response to everything I shared with her. She kept me informed at every step of the process, sharing brief updates by text, and more in depth updates by email so I could fully understand where we were. Her suggestions were never presumptuous or pushy; they always informed by our previous conversations and grounded in her experience, and in every instance they were great ideas. Brittany made the process seamless, and saying that it was professional doesn't do justice to how pleasant the entire experience was. For example, she remembered an offhand comment I made about my favorite color and presented me with a key fob with highlights of that color. She treated me like family, and she will be my sales experience professional for a very long time. I would encourage anyone reading this to seek her out for your Park Place vehicle! I would be remiss if I didn't add a shout out to Nathan for his assistance in this process as well. Very professional, knowledgeable, and does a phenomenal job of communicating the details of the transaction and the benefits of his recommendations without being pushy/sales-y. A truly outstanding sales experience! More
Sales Experience The sales experience for our new GX was handled very professionally. Danny Cantu was very helpful during the whole process making the whole transactio The sales experience for our new GX was handled very professionally. Danny Cantu was very helpful during the whole process making the whole transaction smooth and a pleasure to do business with that organization. More
Great transaction! Ezell was great to work with. Ezell explained everything so it was easy to understand. I changed my mind concerning lease versus buy and they were abl Ezell was great to work with. Ezell explained everything so it was easy to understand. I changed my mind concerning lease versus buy and they were able to get it all done in a short period of time. More
First time Lexus owner We’ve purchased many cars before, and this is the best experience yet! David was knowledgeable, friendly and made the whole process seamless. Love lo We’ve purchased many cars before, and this is the best experience yet! David was knowledgeable, friendly and made the whole process seamless. Love love love my new Lexus!! More
Olde Time Car Dealer style shady This review is to warn others, do not do business here. They get you in the door with the standard low offers and then nickel and dime you to the This review is to warn others, do not do business here. They get you in the door with the standard low offers and then nickel and dime you to the tune of thousands in the finance office. They assume that you are an idiot who knows nothing and are not particularly apologetic about it "we have to make the money somewhere". Looking at this place from the outside you can tell that they are hurting, right? I would not touch this place with a ten foot pole - particularly on a lease, they will lie about the rates that LFS is giving them and expect you to be too dumb to know better. Expect to pay a lot more on the monthly payment if you shop here. Get your own financing before you even approach any dealer but count your fingers as you leave this one. Management appears to be non existent, survival of the fittest. It's like that old poker maxim, if you can't see the chump, it's you! Don't be a chump, get treated better elsewhere More
Third Times a Charm This is now the third vehicle purchase from Brian and it was just as amazing as the first. Brian listened to the type of vehicle I wanted and found th This is now the third vehicle purchase from Brian and it was just as amazing as the first. Brian listened to the type of vehicle I wanted and found the perfect fit! He’s thorough, kind, and ensures you are 100% satisfied with your purchase. The excellent service and reliability of their vehicles has me a loyal Lexus owner. Thank you for everything! More
very good Best experience I’ve ever had and I’ve had many over my 70 years. He was informative and patient and answered all my questions. In the future I’ll lo Best experience I’ve ever had and I’ve had many over my 70 years. He was informative and patient and answered all my questions. In the future I’ll look to him for my next car buying experience. Thank You Chaplain Mark Geich More
Brian is the Best !!! Park Place is where I will buy my cars in the future and deal with Brian. He is very knowledgeable, patient and honest. Qualities not usually associ Park Place is where I will buy my cars in the future and deal with Brian. He is very knowledgeable, patient and honest. Qualities not usually associated with a car dealer. More
I’m always satisfied every time I leave this dealership! I’ve said it once and will say it again! I will always go with Lexus not only because I love their vehicles but because they take care of their custom I’ve said it once and will say it again! I will always go with Lexus not only because I love their vehicles but because they take care of their customers!! I had to come back in for a couple more papers to sign and they apologized, filled my tank and gave me a Lexus Yeti!! Jerold Varghese is great and got me exactly the car I wanted!! Going on 8 years of being a Lexus driver and don’t plan on changing anytime soon! More